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- Hosted CRM Vendor Comparison Guide
- Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and Oracle) so you can quickly and easily compare the features and costs of each. Points of comparison include: Pricing per User...
- White papers 2007-07-23
- Sales Force Automation Comparison Guide
- Inside CRM's analysts have compiled this comprehensive Comparison Guide that features the top 10 industry SFA providers. This guide offers solutions to help sales and marketing to continue to sell and generate leads and grow revenue in these turbulent economic times.
- White papers 2008-05-15
- On-Premise CRM Comparison Guide
- If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Find out how different solutions address different features, how much you can expect to pay and what kind of technology infrastructure you need...
- White papers 2008-05-14
Additional Resources
- Webcast: Using CRM to Drive Sales in a Slowing Economy
- Customer Relationship Management, or CRM, is widely acknowledged as one of the most important facets of maintaining and growing a successful business. Even so, many still fail to recognize the concrete value of CRM solutions for higher sales and more effective customer service. However, with the right tools...
- Webcasts 2008-11-13
- Webcast: The Top 5 Ways to Save Money with CRM
- Customer Relationship Management, or CRM, is highly regarded as an excellent solution for making money but often overlooked as an equally effective tool for saving money. Now in a slowing economy, a well planned and executed CRM strategy can save your business money and optimize your investment. But...
- Webcasts 2008-12-04
- TechRepublic Resource Guide: A firsthand look at successful CRM implementation
- CRM has become a key business paradigm for organizations seeking to cultivate and expand their customer relationships, but many implementations fail because of misconceptions and unrealistic expectations. Here's a look at the other side of the coin: a successful CRM implementation. Download this TechRepublic Resource Guide for...
- White papers 2008-07-01
- Maximizer Software EVP of Technology William Anderson Named One of Most Influential Leaders in CRM for 2007; Inside CRM's Top 25 List Features People Who Changed the Face of the CRM Landscape.
- VANCOUVER, BRITISH COLUMBIA, Jan 15, 2008 Marketwire via COMTEX -- Maximizer Software Inc. (TSX:MAX), the leading provider of simple, accessible customer relationship management CRM solutions, today announced that Executive Vice President of Tech VANCOUVER, BRITISH COLUMBIA, Jan 15, 2008 Marketwire via COMTEX -- Maximizer Software...
- Research articles 2008-01-15
- TechRepublic Resource Pack: Taking Another Look at CRM
- If you're considering a CRM implementation, download this free resource pack that will give you the tools you need to determine the best CRM solution for your business. This collection of white papers explain how CRM tools can help you more rapidly respond to your customers' changing needs. ...
- Resource centers 2008-07-18
- Webcast: Growing Your Business with CRM
- Smart business owners and executives already understand the importance of customer service to the long-term success of their business, but many fall short when it comes to effective customer relationship management, or CRM. To learn proven strategies for getting customer service right, view Growing Your Business...
- Webcasts 2008-09-04
- TechRepublic Resource Guide: Everything you need to know about Customer Relationship Management (CRM)
- This TechRepublic Resource Guide offers up the top 10+ tips everyone needs to know about Customer Relationship Management and how to provide great customer service. This Guide provides you with factors to keep in mind as you begin to explore possible CRM solutions for your organization as well as lists...
- White papers 2008-07-18
- Five Signs Your CRM System is Failing.
- There are five red flags that signal when a CRM system is more bother than it's worth. If your CRM system has two or more of these flags, your sales team is in big trouble: RED FLAG #1: Management must force people...
- Blog posts 2008-02-15
- Is Your CRM System Blocking Sales?
- It's a complete myth that CRM automatically makes sales teams more productive. In fact, there are many cases where CRM has made it much more difficult for sales teams to actual sell. Here are the five red flags that your CRM system is more bother than it's...
- Blog posts 2009-08-27
- Workflow Technologies for Customer Relationship Management
- Customer Relationship Management CRM, focuses on automation of business activities related to customer acquisition, customer retention, and customer relationship development. CRM covers many different applications and initiatives. It is not a new domain but rather a new area of focus for software vendors and users investments. Under pressure for better...
- White papers 2003-06-11
- CRM Is Not for Micromanagers
- As pitched by vendors, customer relationship management technology is a control freak's dream. CRM systems promise executives every last excruciating detail on sales-force activity, customer service transactions and customer behavior. Vendors also claim CRM systems will provide executives with an X-ray of organizational activity, giving them the control they crave...
- Research articles 2003-04-01
- New software manufacturers replacing hardware industries. (Looking Inside).(human resources software)
- Gartner Inc., Stamford, will present its consumer relations management Webcast 2002 via streaming video through June 5. Available on demand, the webcast features six selected sessions from Gartner's CRM Summit 2002 in Chicago. "In 2002, custo Gartner Inc., Stamford, will present its consumer...
- Research articles 2002-04-08
- Microsoft's Top SharePoint Architect Endorses Dovarri's CRM
- Dovarri, Inc. (PINKSHEETS: DVAR) announced today Microsoft's principal Windows SharePoint Services expert, Errin O'Connor, has endorsed Dovarri's CRM software. O'Connor, Founder and CEO of EPC Group, literally wrote the SharePoint manual for Microsoft ("Windows SharePoint Services 3.0 Inside Out," Errin O'Connor, Microsoft Press 2008).
- Research articles 2008-03-24
- How to Use Web 2.0 Inside Your Company
- Today the business world is undergoing a significant transformation thanks to a set of technologies collectively known as "Web 2.0." Although it's tempting to dismiss Web 2.0 as Silicon Valley hype, that would be a mistake. Start Small and Simply Goal: Identify a Web...
- Articles 2007-05-15
- Five obstacles to becoming customer-centric. (CRM Software).(Brief Article)
- According to Siebel Systems Inc. in San Mateo, Calif., "most organizations approach customers from an 'inside looking out' perspective, rather than from the customer's 'outside looking in' perspective." Five major obstacles typically sta According to Siebel Systems Inc. in San Mateo, Calif., "most...
- Research articles 2002-01-14
- 1to1 Innovator Awards Put Top Ten Companies in CRM Limelight
- Business Editors NORWALK, Conn.--BUSINESS WIRE--Dec. 10, 2001 1to1R Magazine, INSIDE 1to1R and Peppers and Rogers Group Announce Winners of the First Annual Awards Program Ten diverse global companies, noted for their outstanding, customer-driven business solutions have been chosen as the inaugural recipients of Peppers and Rogers...
- Research articles 2001-12-10
- TechRepublic Resource Guide: How well are you meeting your customers' needs?
- To ensure that your relationship with clients doesn't go from content to contentious, it's worthwhile to periodically determine how well your firm is meeting their needs. This TechRepublic Resource Guide contains a survey that will help you discover the areas in which your firm excels and those in which it...
- White papers 2008-07-18
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