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38 Resources for

instant messaging

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Five Freeware Gems I Use Every Day: Whenever I migrate to a new PC (it happens more often than you might think), I immediately install the following five programs. I can't live without them, and neither should you. Copernic Desktop Search I don't know why desktop-search utilities have all but vanished, but thank goodness Copernic...; Tags: Microsoft Excel, Instant messaging, Rick Broida, Copernic, freeware, Meebo; Blog posts 2008-04-30
Facebook Chat: Reports of AIM's Death Greatly Exaggerated: When social networking site Facebook's instant messaging service launched for select users last week, talk of Facebook Chat wholly devouring the IM industry soon followed. The New York Post ran a piece heralding the death of legacy IM client AOL Instant Messenger, which quoted Pali Capital analyst Richard Greenfield: ...; Tags: Facebook, AOL Instant Messenger, IM, Instant Messaging, Internet, Online Communications, Carlos Bergfeld; Blog posts 2008-04-17
Microsoft CRM Conversation Gateway: VOIP - Implementation & Customization: Microsoft CRM is winning market share step-by-step from such the traditional CRM providers as Siebel, Saleslogix. This paper explains Microsoft Business Solutions CRM potential in the VoIP direction. Nowadays VOIP-based technologies and Instant Messaging Systems are getting wider and wider spread. Each work desk or each personal computer has one...; Tags: Telephony, Customer relationship management (CRM), Advertising & Promotion, Enterprise software, Microsoft CRM, CRM, VoIP, IM, Microsoft Corp., PC, computer; White papers
Using IM: Know The Lingo (And 4 Other Tips): Instant messaging (IM) is where users exchange written messages and files in real time, with no charge other than the Internet connection. Instant-messaging systems require you to set up contact lists. This facilitates the exchange of messages between individuals. They also tell you which of your contacts are online at...; Tags: Instant messaging, Microsoft Corp., IM, messaging, Internet, software; White papers
The Business Meeting Gets A Refresh: People complain about business meetings for a variety of reasons. The cost in travel and travel time is often at the top of the list - especially for those running a small business. Technology is opening the door to other ways of doing business meetings - ways that eliminate travel...; Tags: Microsoft Corp., Web conferencing, instant messenger, small business, Web; White papers

10 Tips For instant messaging In Your Business: A technology designed initially for one-on-one personal chats has reached the workplace. Many business people are choosing text-based instant messaging over phone calls and e-mail. They prefer its immediacy and efficiency in getting real-time information from partners, suppliers and colleagues working remotely. Instant messaging is essentially the text version of...; Tags: Instant messaging, Microsoft Corp., IM, workplace, phone, small business, supplier, e-mail; White papers
10 Tips For Using Windows instant messaging For Business: Instant messaging will benefit businesses that work in teams or on projects more than it will many retailers, independent professionals and others. Why? Because IM enhances collaboration, but does not lend itself to opening new relationships. However, aside from the opportunities for time and cost savings, there are risks and...; Tags: Instant messaging, Microsoft Corp., IM, cost savings, collaboration, team, benefit, tool; White papers
Plain Spleak-ing: What's Next After Hearst Deal?: Yesterday we analyzed the partnership between the giant Hearst Corp. and pipsqueak, Spleak. Today, I asked Spleak's CEO, Morrie Eisenberg to explain his product, which is part chat-bot, part web-widget, and a mashup tool for professional media content and user generated content to co-exist semi-peacefully. "Spleak...; Tags: IM, Hearst Corp., Spleak, Instant Messaging, Business Structures, Internet, Online Communications, Finance, David Weir; Blog posts 2008-04-17
Behind the Hearst-Spleak Mashup: Mention the Hearst Corp. and it's tempting to think of a fading media empire, out of touch with new media, Web 2.0, etc. After all, this is the company that owns the San Francisco Chronicle, which has been sinking faster than the Titanic after it met its iceberg. ...; Tags: Hearst Corp., Instant Messaging, Investment, IPO, Web 2.0, Internet, Online Communications, Finance, Financial Services, David Weir; Blog posts 2008-04-16
Archive Your Instant Messages with Simkl: If you rely heavily on instant messaging for business communications, you've probably wished for a way to store conversations for future reference. Simkl archives instant messages to an online server and lets you search and share them. This "history saver" works with virtually all IM clients, from...; Tags: Instant messaging, Rick Broida, Simkl, IM; Blog posts 2008-03-03
Getting Around to GTD: Two years ago, it was suggested to me that I submit the stacks and stacks of tattered yellow and white legal pads that had served as my social calendar for the better part of five years to be part of an exhibit called Instant Messaging: An exhibition of the debris...; Tags: Jeff Palfini, GTD; Blog posts 2008-02-19
Automatically Minimize Desktop Distractions: In Slate a few days ago, Jeffrey MacIntyre wrote about a few small applications he likes to call ZenWare for their supposed ability to cull distractions from your desktop. He tested a few of them out, and came away particularly impressed with Spirited Away for Macs—the PC version is Swept...; Tags: Desktops, David Goldenberg, distraction, desktop; Blog posts 2008-01-28
Why Sales Pros Hate instant messaging: The results of my highly unscientific poll suggest that, while sales pros have love email and cellular phones, they hate Instant Messaging, at least when it comes to selling. IM got ranked on the bottom, or near the bottom, by nearly every person who commented. Why...; Tags: Instant messaging, Sales strategy, Geoffrey James, IM, e-mail, phone, sales; Blog posts 2008-01-10
Information Overload Is Nothing New: How many people store a letter opener in the top drawer of their desk these days? O.K., we haven't done a survey, but we're pretty confident that the number would be relatively low. It used to be that you spent a significant chunk of time each day sliding that letter...; Tags: Instant messaging, E-mail, Information Overload, Jeff Palfini, Basex, worker, IM; Blog posts 2008-01-03
'Too Much Information' Costs $650 Billion Annually: Research firm, Basex has declared 2008 the "Year of Information Overload," and to add a cherry to the top of that sundae, they say $650 billion in productivity was lost in 2006 due to email, SMS messages, and IMs. One could guess it was even higher in 2007 (no thanks...; Tags: Jonathan Haeber, Basex; Blog posts 2007-12-30
Top Web Services of 2007: Yesterday I listed my top software picks for 2007. Now let's turn our attention to the Web, where some truly stellar services appeared and/or evolved this year. Seriously, how did we ever call ourselves productive before the Web came along? Google Everything I can't pick a single...; Tags: Instant messaging, Web browsers, Channel management, Word processors, Rick Broida, Now Let, Google Inc., Yapta, Zoho Writer, Zoho, SplendidCRM, IM, Meebo, Web; Blog posts 2007-12-20
Use Automated Reminders to Keep Yourself Focused: Are you easily distracted? HEY, I'M TALKING TO YOU, PAY ATTENTION! It's okay, I understand: It's all too easy for your brain to get pulled off task, what with e-mail and instant messages to answer, incredibly interesting blogs to read, and other daily diversions. ProductivityPortfolio suggests using timed reminders, in...; Tags: Rick Broida, reminder, ProductivityPortfolio; Blog posts 2007-12-04
Microsoft Unified Communications; Waste of Time and Money?: Microsoft's Office Communication Server 2007 -- the heart of the company's Unified Communication Strategy -- was launched this week. Jeff Raikes, president of Microsoft Business Division, initially described the offerings as a "software-focused approach to bring together disparate communications technologies into a unified experience -- driving down the cost and...; Tags: Strategy, Lori Deschene, unified communications, OCS, Greenfield, Microsoft Corp.; Blog posts 2007-10-19
Add Meebo to the Firefox Sidebar: I've made no secret of my love for Meebo, the browser-based, cross-platform instant messaging service. The only downside? You have to leave it running in a tab at all times, and you can't see who's online without switching to that tab. The new Meebo add-on for Firefox solves at least one...; Tags: Instant messaging, Web browsers, Rick Broida, Meebo, Mozilla Firefox; Blog posts 2007-10-19
Do's and Don'ts for Analyst Briefings: Michael Coté -- analyst at RedMonk -- shares some off-the-cuff do's and don'ts for companies participating in analyst briefings: Increasingly, I like short calls. Most calls I do are an hour, but 1/2 hour would be nice. I've seen other analysts get upset when...; Tags: Travis Van, briefing; Blog posts 2007-10-16