<![CDATA[institute of quality assurance Resources | BNET]]> en-us <![CDATA[The Critical List]]> Wed, 01 Jan 2003 00:00:00 -0800 <![CDATA[The risk factor]]> Wed, 01 Jan 2003 00:00:00 -0800 <![CDATA[Spotlight on process management]]> Fri, 01 Mar 2002 00:00:00 -0800 <![CDATA[Balancing Act]]> Tue, 01 May 2001 00:00:00 -0700 <![CDATA[Making SPC work]]> Wed, 01 Mar 2000 00:00:00 -0800