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- Where's the Service in our 'Service Economy'?
- Retailers are going bankrupt by the carload and retail sales are in the toilet. I needed to buy some things, so I thought I would do a field trip to see what's up at the local mall. Here’s what I learned. Retailers are using that manpower scheduling...
- Blog posts 2009-01-20
Additional Resources
- F1 driver Hamilton target of racist insults: Spanish press
- MADRID AFP — Britain's Formula One driver Lewis Hamilton was the target of racist insults over the weekend while undergoing tests with his McLaren-Mercedes team at Montmelo near Barcelona, the Spanish press reported on Sunday. On each occasion Hamilton left the pits, insults were thrown at him by a...
- Research articles 2008-02-03
- Settlers scrawl Mohammed insults on West Bank mosque
- NABI ALYAS, West Bank AFP — Hundreds of Palestinians have staged demonstrations in villages in the northern West Bank after hardline Jewish settlers scrawled insults against the Prophet Mohammed on a mosque. One of the slogans written on the door of the mosque in the village of Nabi Alyas...
- Research articles 2006-02-12
- Insults turn to silence as Rix shows more weakness
- Hearts 1 - 2 Aberdeen Elliot 8 Pressley og 69, Clark 87 SOME first-class insults were exchanged in the course of a rousing clash at Tynecastle. When Hearts supporters taunted the visitors about their fading glories with "you're not...
- Research articles 2006-02-12
- Sarkozy trades insults at agricultural show
- PARIS AFP — French President Nicolas Sarkozy, not one to back down, traded insults with a man who refused to shake his hand at France's huge annual agricultural show on Saturday. As Sarkozy moved through the crowd, he drew near the man, who told him, "Oh no, don't touch...
- Research articles 2008-02-23
- The battle within: internecine struggle in former ruling party gets nasty; deputies pick sides and exchange insults.
- The Christmas season is known as a period of goodwill, but this past year it seemed the opposite for members of the Institutional Revolutionary Party PRI. In the Palace of San Lazaro, the seat of the lower house of Congress, the PRI faction of 222 lawmakers violently...
- Research articles 2004-02-01
- Bahrain Shiites protest MP insults to top cleric
- MANAMA AFP — Tens of thousands of Shiite Bahrainis held a protest on Thursday against remarks deemed offensive made by a Sunni MP against the country's leading Shiite cleric, an AFP correspondent said. The demonstrators led by Shiite clerics marched peacefully for around two hours in Shiite districts west...
- Research articles 2008-06-19
- USA and China trade insults after fiery clash
- BEIJING AFP — The United States and China traded insults after a bruising Olympic Games baseball clash which ended with the Chinese manager and relief pitcher thrown out of the game. America's 9-1 win was overshadowed by fierce on-field rows which will make for a high-voltage final should the...
- Research articles 2008-08-18
- Whitney Houston talks about the men in her life - and the rumors, lies and insults that are the high price of fame - interview
- As Whitney Houston has painfully discovered, the price of fame is high. Real high. Since 1985, she has skyrocketed from an unknown church choir and backup singer to a bona fide superstar with 32 million record sales, three multiplatinum albums and nine consecutive No. 1 hits. But the...
- Research articles 1991-05-01
- The Congress of Vienna. (Institute for Human Sciences convention)
- MR LECH WALESA traded thinly veiled insults with his fellow Solidarity star, Mr Adam Michnik. A leader of Hungary's opposition Free Democrats pounced on the culture minister, Mr Bertolon Andrasfalvy, for his alleged insidious nationalism. Prominent e MR LECH WALESA traded thinly veiled insults with his...
- Research articles 1990-07-07
- Ready to rumble: plenty of legal issues are crowding the DR world: the FTC is coming down hard on health products' unsubstantiated claims; phone and cable companies are battling Internet companies; and marketers are getting banned for life. This is juicy
- A glance into the legal arena surrounding direct response these days looks a bit like a Jerry Springer episode: fights, insults and some serious law breaking. The only thing missing: hair pulling. A glance into the legal arena surrounding direct response these days...
- Research articles 2006-07-01
- Discord still rocks Grokster discourse.
- WASHINGTON -- With less than two weeks to go before the curtain goes up on the Grokster case at the Supreme Court, the two sides traded accusations and near-insults at two industry conferences here. Appearing on an IP and Creativity Summit pan...
- Research articles 2005-03-21
- Booed Besiktas chairman to step down
- ISTANBUL AFP ? Besiktas chairman Serdar Bilgili said he would step down after coming under a barrage of personal insults as the defending champions lost a crucial match to fierce rivals Fenerbahce. Besiktas, the 2003 league champions, lost 3-1 at home to league leaders Fenerbahce in a defeat which...
- Research articles 2004-04-26
- Justice Thomas makes a stand
- IF ONLY Clarence Thomas weren't a black conservative, his new memoir, "My Grandfather's Son," would be hailed as a kind of classic, a powerful, moving tale of a black man's ascent from bone- crushing poverty to the pinnacle of the American system of government. But Thomas has...
- Research articles 2007-10-02
- Tributes unpaid at life's sudden end
- On Aug. 18, one of the biggest hearts I have ever known stopped for good. For years Harry James Cargas phoned me regularly. Always on NCR's dime, the cheapskate. The conversation would be heavily larded with mutual insults. Male putdown humor, somebody here called it. Now there will...
- Research articles 1998-09-04
- Kraft Battle for Cadbury Takeover Just Beginning
- Today was the deadline for Kraft Foods KFT to make official its bid on UK-based Cadbury CBY, according to the UK Takeover Panel, and Kraft surprised many by failing to budge from its initial offer. In fact, because of changes in Kraft stock prices, the offer was worth less than...
- Blog posts 2009-11-09
- Managing Business Meetings
- Meetings are a necessary part of everyone’s working life. Handled well, they present an opportunity to gather everyone together to review activities and plan new ones, or to examine a particular situation, agree on actions, and act in a coordinated manner. Handled badly, they can be boring and ineffectual. The...
- Articles 2007-02-28
- 10 Overrated Business Books (and What to Read Instead)
- Don't believe the hype. These "classic" books attract all the attention, but for real business wisdom, read our preferred suggestions instead. Management Consulting...
- Articles 2007-08-22
- Product Documentation: Marketing's Stepchild in the Attic
- What's more important than your customers' ability to clearly understand and interact with your product? Product documentation may be the most meaningful communication line that any organization has with its customers. Yet for many vendors (particularly those with highly technical offerings, ironically), product documentation is woefully...
- Blog posts 2007-10-09
- Building an Alliance with Your Boss
- Does your work life seem like a Dilbert cartoon? Career ladders are often populated with superiors like Dilbert's, who are anything but the ideal manager. Inept, disorganized, power hungry, or downright mean—bad bosses come in all sizes and shapes. Often, they're so busy with their own careers that they're blind...
- Articles 2007-10-09
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