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international data group and it operations - All News and Analysis

• Outsourcing Vs. Shared Services

  BNET - 2006-05-30

  There are two current trends in IT with diametrically opposed points of view that are worth looking at. The first is shared services, wherein the IT organization becomes the internal service provider to the rest of the company. The second is combined business process and IT outsourcing all done under...

  Tags: Information Technology, International Data Group, Outsourcing, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management

• How to Find Your Competitive Advantage

  BNET - 2006-05-01

  As global competition invades more and more markets, established companies are fighting tougher and tougher battles against commoditization. Whether their niche is business-process outsourcing, consumer electronics or air travel, management teams are asking themselves: How can one's company continue to differentiate itself from it's competitors? The short answer is, either...

  Tags: Competitive Advantage, International Data Group, Outsourcing, Team Management, Product Marketing, Consumer Electronics, Customer Relationship Management (CRM), Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management, Marketing, Personal Technology, Enterprise Software, Software

• The Postmodern Manifesto

  BNET - 2006-05-01

  If there's anything harder than predicting the future, it's reaching a consensus about it. The trends affecting IT today are easy enough to spot - outsourcing, globalization, increased regulation, increased complexity and never-ending demands from the business for growth and revenue - but it's much more difficult to figure out...

  Tags: Information Technology, International Data Group, Strategy, Globalization, Tqm/Six Sigma/ISO 9000, Six Sigma, Leadership, Management, It Operations, Quality, Business Operations

• The Three- or Four-Year Itch

  BNET - 2006-04-15

  The COO and CIO of Mindbridge, an intranet software provider, has overseen engagements with a handful of Indian IT service providers since 1999. In the beginning, the lure of lower costs from offshore outsourcing was hard to resist. And indeed, through 2002, the CIO couldn't have been happier with the...

  Tags: International Data Group, Software Development, Business Services, Outsourcing, Development Tools, Middleware, Software/Web Development, It Operations, Business Operations, Outsourcing & Subcontracting, Enterprise Software, Software

• Is Offshoring Coding Yesterday's Fad?

  BNET - 2006-03-15

  Any CIO preaching the gospel of productivity better know if his organization's methodologies discourage - or invite - healthy experimentation with these nascent development platforms. A CIO should know if he can now consistently get a year's worth of software development in 90 days. A CIO should know if 75...

  Tags: CIO, Offshoring, International Data Group, Software Development, Development Tools, Outsourcing, Software/Web Development, It Operations, Business Operations, Outsourcing & Subcontracting

• Business Process Outsourcing: IT Makes the Call

  BNET - 2006-02-27

  One critical reason IT should be included in the BPO process is its long experience with outsourcing arrangements. "IT usually has much more experience with outsourcing than the business units, and lots of lessons learned that could be very valuable," says Gartner Research Director. IT best knows how to manage...

  Tags: Business Process, BPO, Information Technology, International Data Group, Outsourcing, Business Process Outsourcing (BPO), It Operations, Business Operations, Outsourcing & Subcontracting

• The Changing CIO Role: The Dual Demands of Strategy and Execution

  BNET - 2006-01-01

  In the very first "State of the CIO" special issue, published in 2002, CIO asked several knowledgeable observers to speculate on the future of the CIO role. Some predicted that the job would split into two distinct types: a strategic CIO who would focus on creating value through technology, and...

  Tags: CIO, International Data Group, Recruitment & Selection, Outsourcing, Strategy, Human Resources, Workforce Management, It Operations, Business Operations, Outsourcing & Subcontracting, Management

• Simple Successful Outsourcing

  BNET - 2005-10-01

  In a study by CISR and CIO magazine of 90 outsourcing deals at 84 companies, CIOs showed much greater satisfaction with transaction relationships than with any other type of outsourcing. Nine out of 10 IT executives in the study reported success with their transaction outsourcing. And CIOs who develop satisfactory...

  Tags: CIO, International Data Group, Transaction Relationship, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting

• Outsource, Don't Abdicate

  BNET - 2005-10-01

  When a company sheds operations through outsourcing, does it also shed its responsibility - ethical and otherwise - for how those operations are run? Companies today rely more and more on partnerships with third parties for everything ranging from supplies and manufacturing to product design and distribution. In this so-called...

  Tags: Outsource, International Data Group, Sarbanes-Oxley, Business Ethics, Business Structures, Outsourcing, Regulatory Compliance, Regulations, Product Marketing, Government, Financial Accounting, Finance, Leadership, Management, It Operations, Business Operations, Outsourcing & Subcontracting, Human Resources, Policies And Procedures, Marketing

• Keeping IT Together

  BNET - 2005-09-19

  There is an undeniable trend in outsourcing. From anecdotal evidence such as the bitter cancellation of a billion-dollar-plus, mega-outsourcing deal between a major retailer and its service provider, to IDC's research showing the average size of outsourcing deals dropping significantly even as total outsourcing rises, a new reality is emerging....

  Tags: Information Technology, International Data Group, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting