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• Outsourcing Vs. Shared Services

  BNET - 2006-05-30

  There are two current trends in IT with diametrically opposed points of view that are worth looking at. The first is shared services, wherein the IT organization becomes the internal service provider to the rest of the company. The second is combined business process and IT outsourcing all done under...

  Tags: Information Technology, International Data Group, Outsourcing, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management

• Federal IT Flunks Out

  BNET - 2006-05-15

  The Clinger-Cohen Act, passed in a rare act of bipartisanship 10 years ago, outlined steps that were designed to cast federal CIOs in the role of strategists who could help agencies formulate new business processes to streamline operations, improve the delivery of public services and reduce the risk of system...

  Tags: Information Technology, International Data Group, Government, Strategy, Operational Planning, Management, Business Operations

• Peer to Peer: The New Glass Ceiling

  BNET - 2006-05-15

  The author joined a global manufacturing firm in 2000. It was the smallest shop that she had managed, but it didn't matter because of all the interesting opportunities: reengineering the infrastructure, implementing best-of-breed applications that had been purchased but mothballed, and repositioning IT from a cost center to a competitive...

  Tags: Information Technology, P2P, International Data Group, Strategy, Manufacturing, Management

• Adopting Earned Value Management

  BNET - 2006-05-02

  Earned Value Management EVM, which has its roots in the U.S. Department of Defense, is moving into private industry. More important, it's coming to IT. When used properly, EVM helps team members, project managers and their bosses accurately gauge progress against an established project plan. EVM also enables teams to...

  Tags: International Data Group, Team Management, Management

• Game on

  BNET - 2006-05-01

  A onetime ESPN technical director who is now executive vice president of technology - will need to draw upon the goodwill and leadership skills accumulated during his nearly three decades there to tackle his biggest challenge yet: fusing the long-separated TV, IT and new media divisions into a single business...

  Tags: Game, International Data Group, Leadership, Management

• The Worst Job in IT

  BNET - 2006-05-01

  Right now, driven by their need to respond to the business's heightened expectations of what IT can and should deliver, and their own understanding of changing business and technology imperatives, CIOs are shaking up their departments, changing the rules of governance, architecture, process, costs and staffing under which they operate....

  Tags: Job, Information Technology, International Data Group, Strategy, Management

• How to Find Your Competitive Advantage

  BNET - 2006-05-01

  As global competition invades more and more markets, established companies are fighting tougher and tougher battles against commoditization. Whether their niche is business-process outsourcing, consumer electronics or air travel, management teams are asking themselves: How can one's company continue to differentiate itself from it's competitors? The short answer is, either...

  Tags: Competitive Advantage, International Data Group, Outsourcing, Team Management, Product Marketing, Consumer Electronics, Customer Relationship Management (CRM), Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management, Marketing, Personal Technology, Enterprise Software, Software

• The Postmodern Manifesto

  BNET - 2006-05-01

  If there's anything harder than predicting the future, it's reaching a consensus about it. The trends affecting IT today are easy enough to spot - outsourcing, globalization, increased regulation, increased complexity and never-ending demands from the business for growth and revenue - but it's much more difficult to figure out...

  Tags: Information Technology, International Data Group, Strategy, Globalization, Tqm/Six Sigma/ISO 9000, Six Sigma, Leadership, Management, It Operations, Quality, Business Operations

• Toxic!

  BNET - 2006-04-15

  Working for some leaders is as painful as taking a full dose of poison. Their behavior is so bad it is toxic to their organizations. One knows the type: More of a despot than a leader, he pits employees against each other and paralyzes the organization with fear. Sometime during...

  Tags: Leader, International Data Group, Leadership, Management

• Marketing Leaders Use BI to Rise to the ROI Challenge

  BNET - 2006-04-01

  Boosting the ability to bring the voice of the customer into the company as well as driving performance measurement and ROI into the organization are at the top of marketers' agendas for 2006 based upon IDC's CMO Tech Marketing Barometer. In this White Paper, IDC confirms that the usage and...

  Tags: ROI, International Data Group, Roi/Tco, Pricing, Business Intelligence, Tools & Techniques, Marketing Research, Databases, Finance, Managerial Accounting, Marketing, Enterprise Software, Software, Data Management, Management