BNET Industries

Keynote Systems Inc.

(KEYN) is in the Business Services Industry

Market Cap:$157.0M
Last Fiscal Year Sales:$76.9M
  • Public
  • US
Dow Jones Description

Keynote is the leading provider of Customer Experience Management products and services. Our flagship product, the Keynote XMS Suitea , is a collection of hosted software applications, research and customer panels that enable the customer-driven enterprise to capture and interpret the behavior, thoughts and attitudes of their customers on the Web, surfacing key customer insights. Keynote's customer experience evaluation methodology sends actual or target customers to any Web site and then collects qualitative, quantitative and behavioral data as users pursue actual tasks in a natural environment, such as their own homes or offices. A typical evaluation includes a sample of 200 to 800 users, consisting of either a client's actual customers or target members of the 160,000-person Keynote Research Panel. Using our proprietary software, panelists visit Web sites, attempting to accomplish specific tasks, answering questions and offering spontaneous qualitative feedback. Keynote captures and interprets this experience, revealing the reasons behind customers' actions and enabling our clients to take action to improve key site metrics. Keynote was founded in late 1998 and is backed by venture capitalists Kleiner Perkins Caufield & Byers, Sequoia Capital, Partech International and Accenture Technology Ventures. Keynote's management team includes executives from Information Resources, Inc. (IRI), Microsoft, Oracle, IBM and Portal Software. ...

Board of Directors
Mohanbir Gyani
Number of Employees 300
Contact Information

777 Mariners Island Blvd

San Mateo, California 94404

keynote.com

(650) 403-2400

NAICS Code All Other Business Support Services: 561499

Recent Events

  • Web Satisfaction Scores Not Trending Up? Keynotes New Visitor Insights Helps You Find Out Why...

    1/12/10 - Product Announcement - View Story

  • Keynote Systems Releases Mobile Application Prospective 4.0

    11/12/09 - Product Announcement - View Story

  • Keynote Posts Financial Results

    11/11/09 - Financial Announcement - View Story

  • Keynote Systems Declares Dividend

    11/11/09 - Stock Split / Dividend - View Story

  • Keynote Reports Fiscal Third Quarter 2009 Results

    7/28/09 - Financial Announcement - View Story

  • Keynote Posts 2Q Results

    5/10/09 - Financial Announcement - View Story

  • QWASI Selects Keynote to Monitor SMS Text Messaging and Test Mobile Internet Services

    4/29/09 - Licensing / Contract - View Story

  • Keynote Reports Fiscal First Quarter 2009 Results

    1/28/09 - Financial Announcement - View Story

  • Mobile testing drives Keynote Systems' revenue up

    11/15/08 - Financial Announcement - View Story

  • Keynote Streaming Perspective Selected by Microsoft and CCTV to Monitor Performance of 2008 Beijing Olympics...

    9/04/08 - Licensing / Contract - View Story

  • Keynote Reports Fiscal Third Quarter 2008 Results

    7/29/08 - Financial Announcement - View Story

  • Keynote Reports Fiscal Second Quarter 2008 Results

    4/29/08 - Financial Announcement - View Story

  • Keynote Swings to 1st - Quarter Loss but Beats Analyst Expectations

    1/30/08 - Financial Announcement - View Story

News & Analysis

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Decision Makers

Name (plus bio) Position
Andrew Jordan Chief Marketing Officer & Executive Vice President, Sales, Marketing
Drew Hamer Vice President and Chief Financial Officer
John Flavio Vice President of Finance and Chief Financial Officer
Bernie Han Senior Vice President, Marketing
Jeff Kraatz Senior Vice President of Worldwide Sales & Services
Anshu Agarwal Vice President of Marketing
Arnold Waldstein Vice President, Marketing, Business Development
Eric Stokesberry Vice President, Operations
Kevin Kowalski Vice President, Brand Management
Kevin Krone Vice President, Marketing
Krishna Khadloya Vice President, Engineering
Peter Piela Vice President, Product Development
Rich Rudolph Vice President, Worldwide Sales
Roger Higgins Vice President of Worldwide Sales
Vik Chaudhary Vice President, Marketing & Corp Development
Don Aoki Senior Vice President and General Manager Customer Experience Management
Adil Kaya Managing Director Keynote Sigo
Carol Carpenter Director, Product Mgmnt
Dan Berkowitz Director, Communications
Emil Flock Senior Director
Manny Gonzalez Senior Director of Mobile Technology
Dan Richards Product Manager
Dharmesh Thakker Senior Product Manager
Howard Buzick Product Manager
John Klinke Senior Product Manager
Ken Vodicka Product Manager
Nisheeth Mohan Mobile Product Manager
Paul Kohler Product Marketing Manager
Roopak Patel Senior Product Manager
Tim Murphy Mobile Marketing Manager
Geoff Penney
Haran Sold
Ilene Harding
Jennifer C. Condon Assistant Prof, Department of Cell Biology and Department of Obstetrics and Gynecology
Justin Cable Global Hunter Securities, LLC
Ken Harker Senior Consultant
Kirsten Chapman
Laura Lin
Timothy E. Dien
Tina Miteko

Board of Directors

Name (plus bio) Position
Mohanbir Gyani Board of Directors
Raymond L. Ocampo Board of Directors
David J. Cowan Board of Directors
Umang Gupta Chairman & CEO
Charles M. Boesenberg Board of Directors
Deborah D. Rieman Board of Directors
Geoffrey Penney Board of Directors
James Frederick Padbury Prof and Vice Chair for Research, Department of Pediatrics
Jennifer Bolt Board of Directors

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SiRF Technology Inc. Vice Chairman of the Board, Roamware, Inc. Current
Keynote Systems, Inc. Board of Directors Current
AirTouch Communications Chief Financial Officer Former
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San Francisco State University M.B.A. In Finance Former
San Francisco State University B.A. In Business Administration Former

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H5 Technologies Incorporated Board of Directors Current
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Hastings College Adjunct Professor Former
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University of California, Berkeley, School of Law - Boalt Hall Degree Former
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The PMI Group Inc. member Former

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Bessemer Venture Partners General Partner Current
Determina, Inc. Chairman Current
NextMedium, Inc. Board Member Current
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Elemental Security, Inc. Board of Directors Current
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Tumbleweed, Inc. Investor Current
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VeriSign, Inc. CFO Former
VeriSign, Inc. cofounded Former
Keys School Computer Science Teacher Former
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Netli, Inc. Board Member Former
Cyota.com Inc. Investor Former
Worldtalk Corporation Investor Former
PSINet, Inc. Investor Former
ValiCert, Inc. Investor Former
Harvard University M.B.A. Degree Former
Harvard University A.B. Degree In Mathematics Former

Organization Position Status
Kirusa, Inc. CEO, Keynote Current
Keynote Systems, Inc. Chairman & CEO Current
The Board, Inc. Chairman Current
Systems, Inc. CEO Former
Keynote Systems, Inc. Chairman of The Board and Chief, Executive Officer (Principal Executive Officer) Former
International Business Machines Corporation Former
Peninsula Community Foundation Board of Directors Former
Kent State University M.B.A. Former
Indian Institute of Technology Bachelor of Technology degree in chemical engineering Former

Organization Position Status
Keynote Systems, Inc. Chief Marketing Officer & Executive Vice President, Sales, Marketing Current

Drew Hamer serves as chief financial officer and vice president of finance. Mr. Hamer joined Keynote in June 2005 as Corporate Controller and served in that position until December 2005. He is a CPA and a seasoned finance executive with over 12 years in financial leadership positions in high tech companies. He has held CFO and vice president of finance and administration positions at KnowNow, IQ Labs, and Intraspect software. Mr. Hamer was the director of finance at Excite@Home from January 1997 until May 2000. Prior to that, Mr. Hamer held a series of financial leadership positions at Sybase, culminating in his position as group controller overseeing a software development group at the company with revenues in excess of $150 million. Mr. Hamer holds both a B.S. and M.A. in accounting.

Organization Position Status
Keynote Systems, Inc. Vice President and Chief Financial Officer Current
Keynote Systems, Inc. Corporate Controller Current
Excite Director of Finance Former
Excite@Home director of finance Former
Sybase, Inc. group controller Former

Organization Position Status
Keynote Systems, Inc. Vice President of Finance and Chief Financial Officer Current

Organization Position Status
Keynote Systems, Inc. Senior Vice President, Marketing Current

Jeff Kraatz serves as senior vice president of worldwide sales & services. Mr. Kraatz has over 25 years of management experience in technology, communications, and Internet business. A seasoned international executive, he has pioneered and scaled highly successful Asian operations for a number of U.S. based technology firms. Prior to joining Keynote, Mr. Kraatz was the Vice President of Worldwide Sales for Caspian Networks. Kraatz also founded and built an Asian focused international sales and marketing consulting accelerator to bridge Asian and U.S. businesses, and was CEO of two divergent B2B e-commerce firms. Previously, he held a number of senior management positions over a ten-year period with voice messaging leader, Octel Communications. At Octel he built successful channel programs, ran national account operations, and while based in Hong Kong, built Octel into a mature market leader in Asia prior to its acquisition by Lucent Technologies in 1997. Earlier in his career, Kraatz spent ten years building SPRINT from a start up to a significant market provider of network-based services and communications solutions. He holds a B.A. in Economics from University of California at Los Angeles.

Organization Position Status
Keynote Systems, Inc. Senior Vice President of Worldwide Sales & Services Current
Keynote Systems, Inc. Vice President of Sales Current
Strategic Alliance Worldgroup, Inc. Director Current
Fastxchange, Inc. CEO Former
Fastxchange, Inc. President Former
Caspian Networks Inc. Vice President of Worldwide Sales Former
University of California, Los Angeles BA in Economics Former
University of California, Los Angeles Degree In Economics Former

Organization Position Status
Fusionops Corp Vice President Marketing Current
Nokeena Networks, Inc. Vice President, Product Marketing Current
Keynote Systems, Inc. Vice President of Marketing Current
NYU Stern School of Business M.B.A. Former
Rutgers University M.S. In Ee Former
Kellogg School of Management at Northwestern University MBA Former
Rutgers University B.A. Former
Kellogg School of Management at Northwestern University B.S In Electronics Former

Organization Position Status
Keynote Systems, Inc. Vice President, Marketing, Business Development Current

Eric Stokesberry serves as vice president of IT & Operations. He oversees the management of Keynote’s global measurement infrastructure of over 2000 measurement computers in 200+ worldwide locations, primary and backup data centers, and a 24 x 7 Network Operations Center. Mr. Stokesberry is also responsible for the corporate IT function and basic technical support. He has been with Keynote for seven years and has been instrumental in building and scaling the production systems to handle over 60 million measurements per day while holding management positions in both Engineering and Operations. Prior to Keynote, Mr. Stokesberry spent over six years at Network General Corporation as both an Engineer and a Product Manager working on the Sniffer line of network management and troubleshooting products. Mr. Stokesberry earned a B.S. degree in Electrical Engineering from Stanford University.

Organization Position Status
Keynote Systems, Inc. Vice President, Operations Current
Co-Operations Inc Vice President Current
Network General Corporation Product Manager Former
Network General Corporation Engineer Former
Stanford University B.S. degree in Electrical Engineering Former

Organization Position Status
Keynote Systems, Inc. Vice President, Brand Management Current

Organization Position Status
Keynote Systems, Inc. Vice President, Marketing Current

Krishna Khadloya serves as vice president of engineering. Mr. Khadloya is a seasoned technology and management professional with extensive experience in Software and Systems Architecture, e-business performance management, and delivering software and technology as a service methodology. Prior to Keynote, Mr. Khadloya served as Director of R&D at Mentor Graphics Corp., an Electronic Design Automation technology leader. There he was responsible for software development and engineering management for the Board/Systems division and instrumental in creating a strategic partnership with HP for RF/Wireless Design solutions. Before that he worked for Silvar Lisco and Tektronix in the U.S., Burroughs/Unisys in Holland, and Tata Consultancy Services in India building technical and commercial enterprise software systems. Mr. Khadloya holds a M.S. degree in Computer Science from SUNY, Albany and a B.S. (Honors) degree in Electrical and Electronics Engineering from BITS Pilani, India.

Organization Position Status
Keynote Systems, Inc. Vice President, Engineering Current
Mentor Graphics Corporation Director of R&D Former
Tata Consultancy Services Former
The State University of New York MS degree in Computer Science Former
Birla Institute of Technology & Science BS (Honors) degree in Electrical and Electronics Engineering Former

Organization Position Status
Keynote Systems, Inc. Vice President, Product Development Current

Organization Position Status
Keynote Systems, Inc. Vice President, Worldwide Sales Current

Organization Position Status
Keynote Systems, Inc. Vice President of Worldwide Sales Current

Vik Chaudhary serves as vice president of product management and corporate development. He is responsible for leading Keynote’s product strategy, sales enablement, and executing on the company’s acquisitions and partnerships. Mr. Chaudhary has spent 19 years in chief executive, marketing, and engineering positions at blue-chip and start-up technology companies. At Keynote, he previously served as vice president of marketing and corporate development, extending the company into new markets via ten acquisitions. Before joining Keynote, he was CEO of on-demand analytics company Bizmetric, ran product management at database pioneer Gupta Technologies, and led core software engineering teams at Oracle. Mr. Chaudhary is a frequent speaker at industry events on software strategy and M&A, and has been featured in the New York Times and on the ABC News Nightline program. Mr. Chaudhary holds a B.S. in Computer Science and Engineering from the Massachusetts Institute of Technology.

Organization Position Status
Keynote Systems, Inc. Vice President, Marketing & Corp Development Current
Massachusetts, Inc. B.S. In Computer Science and Engineering Former
Massachusetts Institute of Technology B.S. in Computer Science and Engineering Former

Don Aoki serves as Senior Vice President and General Manager of Customer Experience Management. Mr. Aoki has over 20 years of technology management and commercial software development experience. Before Keynote, he was a General Manager at Aspect Communications. His prior responsibilities included roles as Director of Development at TIBCO and Senior Director of Development at Oracle Corporation. Mr. Aoki began his career at Bell Labs, holds a MS in Electrical Engineering and Computer Science from the Massachusetts Institute of Technology and a BS in Computer Science from the University of Southern California.

Organization Position Status
Keynote Systems, Inc. Senior Vice President and General Manager Customer Experience Management Current
Aspect Communications Corporation General Manager Former
TIBCO Software Inc. Director of Development Former
Bell Labs Former
Massachusetts Institute of Technology MS in Electrical Engineering and Computer Science Former
University of Southern California BS in Computer Science Former

Organization Position Status
Keynote Systems, Inc. Managing Director Keynote Sigo Current

Organization Position Status
Keynote Systems, Inc. Director, Product Mgmnt Current
Keynote Systems, Inc. Director, Product Mgmnt Former

Organization Position Status
Keynote Systems, Inc. Director, Communications Current

Emil Flock comes to the Martin Marshall Group from terms as Business Analyst, Capital Markets & Trading at Charles Schwab and as Senior Director for Customer Service at Keynote Systems. In the mid-1990s, Emil was director of Technical Support for NetObjects, and helped define the technical specifications for NetObjects' strategic partnership with IBM. As Director of Computer Technical Support at Sykes Enterprises and as principal in Computer Hand Holding, Inc., he was responsible for technical support projects for Charles Schwab, Pacific Bell, Shaklee, Bechtel, LaserTools, Insight Development, and the Center for Disease Control. He has authored four books in the computer field, and developed and launched a groundbreaking knowledgebase software development tool. At the Martin Marshall Group, he is responsible for technical consulting on business analysis projects, including business process flow analysis and technical support. He has a bachelors in computer sciences from Columbia University.

Organization Position Status
Keynote Systems, Inc. Senior Director Current
The Martin Marshall Group Director, Consultant Practices Current
Keynote Systems, Inc. Business Analyst Current
The Martin Marshall Group Board of Directors Current
Sykes Enterprises, Incorporated Director of Computer Technical Support Former
Columbia University Bachelors In Computer Sciences Former

Organization Position Status
Keynote Systems, Inc. Senior Director of Mobile Technology Current

Organization Position Status
Keynote Systems, Inc. Product Manager Current

Organization Position Status
Keynote Systems, Inc. Senior Product Manager Current

Organization Position Status
Keynote Systems, Inc. Product Manager Current

Organization Position Status
Keynote Systems, Inc. Senior Product Manager Current

Organization Position Status
Keynote Systems, Inc. Product Manager Current

Organization Position Status
Keynote Systems, Inc. Mobile Product Manager Current

Organization Position Status
Keynote Systems, Inc. Product Marketing Manager Current

Organization Position Status
Keynote Systems, Inc. Senior Product Manager Current

Organization Position Status
Keynote Systems, Inc. Mobile Marketing Manager Current

Organization Position Status
Keynote Systems, Inc. Current
The Charles Schwab Corporation chief information officer Former

Organization Position Status
Keynote Systems, Inc. Current
PricewaterhouseCoopers senior business consultant Former

Organization Position Status
Keynote Systems, Inc. Current

Organization Position Status
Keynote Systems, Inc. Assistant Prof, Department of Cell Biology and Department of Obstetrics and Gynecology Current

Organization Position Status
Keynote Systems, Inc. Global Hunter Securities, LLC Current

Organization Position Status
Keynote Systems, Inc. Senior Consultant Current

Organization Position Status
Keynote Systems, Inc. Current

Organization Position Status
Keynote Systems, Inc. Current

Organization Position Status
Keynote Systems, Inc. Current

Organization Position Status
Keynote Systems, Inc. Current

Organization Position Status
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Callidus Software Inc. Chairman Current
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NetIQ Corporation President Former
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Boston University Master of Science degree in Business Administration Former
Rose-Hulman Institute of Technology MS In Business Administration Former
Rose-Hulman Institute of Technology Bachelor of Science Degree In Mechanical Engineering Former
Symantec Corporation member Former

Organization Position Status
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Altotech Ventures Advisor Current
Arbinet Corporation Board of Directors Current
Altera Corporation Director Current
Keynote Systems, Inc. Board of Directors Current
Kintera, Inc. Board of Directors Current
Corning Incorporated Director Current
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Check Point Software Technologies, Inc. Chief Executive Officer Former
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Adobe Systems Incorporated various executive and marketing positions Former
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The Mitre Corporation Former
Sarah Lawrence College PH.D. Degree In Mathematics Former
Columbia University Ph.D. In Mathematics Former
Sarah Lawrence College B.A. Former
Sarah Lawrence B.A. In Mathematics Former
Columbia University B.A. In Mathematics Former

Organization Position Status
Keynote Systems, Inc. Board of Directors Current

Organization Position Status
Keynote Systems, Inc. Prof and Vice Chair for Research, Department of Pediatrics Current

Organization Position Status
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Juvenile Diabetes Research Foundation Board Member Current
Boardvantage, Inc. board member Current
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Riva Financial Systems Board of Directors Current
The Volunteer Center Board of Directors Former
University of California, Davis B.A. In Economics and Physical Education Former
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     KEYN $11.89 +0.53 (4.67% )
Average Volume 65,324
Shares Outstanding 14.61M
Market Cap 173.7M
Year High 11.93
Year Low 6.76
Earnings Per Share 0.24
P/E Ratio 49.54
Dividend 0.20
Yield 1.68
Glass Door

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