Wainhouse Research

Richard is the European based Practice Consultant and Executive Director of Point Nine. On joining Wainhouse Research in April 2005 , he brings 10 years extensive experience within the conferencing industry and a further 15 years in related IT and telecommunications roles. Prior to joining us, Richard played the key role for a major food manufacturer in the global deployment and management of a major, videoconferencing network used in over 30 countries. Richard is currently providing consulting services for end user organizations exploring strategies, tactics, and vendor issues in the rapidly evolving world of rich media conferencing and collaboration. In this capacity, Richard will help develop and deliver custom and standardized consulting programs such as audits and benchmarks. As Executive Director of the rich media user forum, Point Nine, he is responsible for all facets of the peer networking program, including arranging meetings, coordinating activities with partner organizations, and providing end-user seminars. Being based in Europe he will provide key consulting focus in this region. He is well recognized throughout the industry and is a sought after speaker and presenter.

Alan Greenberg has 20 years experience as a technology marketing professional, serving as consultant, analyst, communicator, and strategist to a variety of organizations in the telecommunications, videoconferencing, hardware, software and services, and multimedia arenas. Most recently he was primary author on the Wainhouse Research segment report Video Communications Management Systems. He also has authored reports on conferencing endpoints & bridges, streaming video, distance learning, voice/fax integrated services, and a variety of other topics; has published in over a dozen industry publications, and has presented at dozens of conferences and seminars. He specializes in primary end user research, and is a trained focus group moderator and interviewer. Alan joined Wainhouse Research in January 2003 after stints from 1987-1994 and 1998-2002 in his own consulting practice. He also spent five years with VTEL Corporation in two primary roles: Senior Analyst, Education/Government Marketing and Manager of Commercial Analysis. At VTEL he was product marketing manager for the videoconferencing industry's first integrated classroom packages, was a distance learning "evangelist," and ran a wide variety of qualitative and quantitative research projects. He also has held past marketing positions with Texas Instruments, Inc. and several Austin-based start-ups. He holds an M.A. from the University of Texas at Austin and a B.A. from Hampshire College, Amherst MA.

Andrew W. Davis has more than ten years experience as a successful technology consultant and industry analyst. Prior to independent consulting, Andrew held senior marketing positions with several large and small high-technology companies. He has published over 200 trade journal articles and opinion columns on multimedia communications, image and signal processing, videoconferencing, and corporate strategies. Andrew has published numerous market research reports and is the principal editor of the conferencing industry's leading newsletter, The Wainhouse Research Bulletin. Andrew specializes in videoconferencing, rich media communications, strategy consulting, and new business development for Wainhouse Research. A well-known industry guest speaker, Mr. Davis holds B.S. and M.S. degrees in engineering from Cornell University and a Masters of Business Administration from Harvard University.

E. Brent Kelly is a Senior Analyst and Partner at Wainhouse Research with over 17 years experience in developing and marketing highly technical products. Prior to joining Wainhouse Research, Brent held senior management, marketing, and technical positions in both large and small communications, manufacturing, semiconductor testing, and petroleum companies. He has authored reports and articles on migrating to IP communications, integrated conferencing environments, IP video network providers, and the conferencing reseller channel. He has developed a highly successful seminar on implementing IP-based Rich Media Conferencing. Brent specializes in IP communications infrastructure, the rich media conferencing reseller channel, and strategic consulting. Mr. Kelly holds a Ph.D. in engineering from Texas A&M and a B.S. in engineering from Brigham Young University.

Marc focuses on hosted services for audio, web, video conferencing. He has authored public and private reports on product strategies, distribution structures, emerging technologies and industry applications. Marc is the principle author of CSP SpotCheck, and Wainhouse Research's three volume Rich Media Conferencing (NA/Europe/APAC) series annually. He is a featured speaker and moderator at industry conferences and private company events - specializing on the future impact of current technology developments. Marc is the conference director for WR's CSP Summit, an annual event for CSPs and their partners. He is a member of Gerson Lehrman Group's The Councils of Advisors through which he advises worldwide financial clients on technology companies and trends. He regularly consults with end users, service providers, software & hardware vendors, emerging companies, and the financial community. Prior to joining Wainhouse Research Marc was an early member of PictureTel and Polycom - holding positions in product management, business development and sales management - and spent 13 years working within the industry. He has been an independent analyst and consultant since 1998.