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iso 9001/tickit

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Effective Implementation of ISO 9001: Getting ISO 9000 certification in a software company is difficult at best and subject to a wide variety of disbelief and discouragement. Some of the old mistakes are being mentioned in the paper. Groups ready for early certification had to wait for the rest, and lost momentum without recognition for...; Tags: Certification, ISO, ISO 9001, ISO 9001/TickIT, Iso standards, Process Improvement, Quality, Tqm/Six Sigma/ISO 9000, Training And Certification, Business Operations, It Operations; White papers 2003-01-01

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Your Work Five Ways to Speak Like Obama

Five Ways to Speak Like Obama

Barack Obama is a master at grabbing and keeping his audience's attention, which is the number one goal of any public speaker. How does he do it? Here are five key lessons from Obama's rhetorical playbook.
Your Industry Why Goldman's Apology Was a Waste of Time and Money

Why Goldman's Apology Was a Waste of Time and Money

Goldman Sachs (GS) apologized for its role in the financial crisis this week and announced it would invest $500 million in small businesses as a mea culpa. But corporate reputation expert Eric Dezenhall believes the move may be an expensive and pointless kabuki show for the unwashed masses who don't understand how the firm really works.
Your Money Dumbest Things You Do With Your Money

Dumbest Things You Do With Your Money

Even smart people make financial moves that are downright illogical. Emotions and superstitions have a sneaky way of keeping you from rational financial decisions. But dumb choices can have serious, real-world consequences. Here are some of the biggest blunders we all make, plus tips from the experts on how to keep cool.