Resources

15 Resources for

it operations and process management

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The Complete Guide to Understanding & Implementing ISO 9001's Process Management Requirements
The concept of applying a "process approach" to managing a quality management system is clearly the most radical change made to ISO 9001 with the release of the 2000 version of that standard. It has become the source of great confusion across all affected parties. The article summarize, ISO 9K2K...
Tags: Process, Process Management, ISO 9001, Oxebridge Quality Resources, Tqm/Six Sigma/ISO 9000, Iso standards, Process Improvement, It Operations, Quality, Business Operations
White papers 2003-05-01
Process Management
The third wave of business-process management promises to make companies more adept at cutting costs, managing change and seizing opportunities. The third wave of BPM will let companies and workers create new processes on the fly. Change is the primary design goal. Through agile business processes, value chains can be...
Tags: Business Process, Process Management, Business TechKnowledge, Operational Planning, EAI, Business Process Automation, Enterprise Software, Business Operations, Middleware, Software, It Operations
White papers 2002-10-01
Process Management Improves The Horizontal Flow
Functionally managed organizations reduce organization performance levels while increasing cycle times and costs by fostering an "us-versus-them" approach to communications and fighting for organizational resources, leaving unmanaged gaps between departments which disrupt cross-functional work processes, making improvements or changes in one department which hurts the effectiveness of other departments in...
Tags: Process Management, Department, Project Management, Tools & Techniques, Performance Management, Strategy, Enterprise Software, It Operations, It service Management, Management, Human Resources, Workforce Management, Software
White papers 2003-01-01
Oracle Workflow - Oracle E-Business Suite Process Management
Oracle Workflow together with Oracle Workflow for Java (OW4J), Oracle's next generation Java 2 Enterprise Edition based business process management solution that enables enterprises to model, extend, configure, and automate business process flows. This white paper provides an overview of the process management architecture of the Oracle E-Business Suite and...
Tags: Business Process, Process Management, Oracle Corp., Oracle E-Business Suite, Workflow, Operational Planning, Business Process Automation, Enterprise Software, Business Operations, It Operations, Software
White papers 2004-12-01
The Third Wave: Process Management Maturity Models
Much of the work on process maturity takes inspiration from the Software Engineering Institute's Capability Maturity Model (SEI CMM.). CMM was developed for software engineering disciplines before the advent of BPM systems. Frameworks based on CMM concepts can incorrectly conflate the maturity of business processes with the maturity with which...
Tags: Business Process, Process Management, BPM, Capability Maturity Model, Business Process Trends, Capability Maturity Model (CMM), Operational Planning, Business Process Automation, Strategy, Enterprise Software, Software Development, Software/Web Development, Business Operations, It Operations, Management, Software
White papers 2004-07-01
BPM Capability and Credibility: A Process Management Culture Requires Both Capability and Credibility
Creating a process management culture is a difficult and daunting task. This article provides a roadmap and makes some suggestions regarding how to achieve it in the organization. It depicts that there is something deep down in all persons that responds positively to the essential Business Process Management BPM message...
Tags: Business Process, Process Management, BPM, Business Process Trends, Operational Planning, Business Process Automation, Enterprise Software, Strategy, Business Operations, It Operations, Software, Management
White papers 2005-07-01
A Marriage Made in Heaven: Combining Six Sigma With Process Management to Reach Unprecedented Levels of Business Performance
There is a growing movement among leading companies to combine their various business process change efforts. This article describes how recent efforts to combine Six Sigma and BPM technologies have resulted in major advances in business performance. It illustrates how organizations in various industries combine BPM technologies and Six Sigma...
Tags: Process Management, Performance, BPM, CommerceQuest, Six Sigma, Tqm/Six Sigma/ISO 9000, Business Process Automation, Process Improvement, Operational Planning, Strategy, Enterprise Software, Quality, Business Operations, It Operations, Management, Software
White papers 2005-09-01
The Convergence of Six Sigma and Process Management
This paper presents the compelling reasons why recent technology advancements are creating an accelerated trend to combine Process Management and Six Sigma to form a more robust approach to sustainable business performance improvement. Process Management and Six Sigma methodologies have been in existence for more than 15 years. Both approaches...
Tags: Process Management, Convergence, Business Process Trends, Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Enterprise Software, Quality, Business Operations, It Operations, Software
White papers 2004-12-01
Six Sigma in Service Process Management
This paper describes the service industry. Service Processes consume a large portion of a company's operating margin and it is not surprising that of late, Six Sigma efforts have been directed at these processes in an effort to model, measure, modify and improve them. Typical problems in Six Sigma efforts...
Tags: Process Management, Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Quality, Business Operations, It Operations
White papers 2004-11-04
From Reengineering to Process Management - A Longitudinal Study of BPR in a Danish Manufacturing Company
This paper is a longitudinal study of BPR initiatives at Enzyme Business carried out between January 1994 and March 1998 in Novo Nordisk A/S, one of the largest companies in Denmark and the world's largest producer of industrial enzymes with a market share of more than 50%. The paper provides...
Tags: Process Management, BPR, IEEE, Re-engineering, Business Process Reengineering (BPR), Organizational Structure, It Operations, Human Resources
White papers 2001-09-01
Where Business Process Management Is Now
Business Process Management is gaining significant momentum in the market. With so many companies looking for better ways to manage their processes and so many vendors claiming to have process management solutions, this is a good time to take stock of the movement. The focus on business process itself isn't...
Tags: Business Process, Process Management, BPM, Computer Sciences Corp., Operational Planning, Business Process Automation, Enterprise Software, Strategy, Business Operations, It Operations, Software, Management
White papers
Magic Quadrant For Business Process Management Suites, 2006
Business Process Management Suites BPMSs are a natural advancement to meet the growing requirements for greater degrees of process management maturity and agility. Although the Magic Quadrant presented in this paper reflects the second generation of BPM suites, the results still reflect early market characteristics. A BPMS enables the direct...
Tags: Business Process, Process Management, Quadrant, BPM, BPMS, Business Process Automation, Operational Planning, Strategy, Enterprise Software, It Operations, Business Operations, Management, Software
White papers 2006-06-28
Process Management: Everything You Need To Know
Process management is the collection of activities that corresponds to the planning and observing the effectiveness of a certain business process, method, or solution. Business process management uses tools, techniques, knowledge, and systems to create, define, envision, measure, report, control, and of course, improve the processes involved in a business....
Tags: Business Process, Process Management, mobiERP.com, Operational Planning, Enterprise Software, Business Process Automation, Business Operations, Software, It Operations
White papers 2006-01-01
Process Management Vs Project Management
When you are given a project plan to review, this paper explains ten things you should look for to determine the quality level of the plan. When a project has already been started, check to see if the tracking of actual data is predicting how the future of the project...
Tags: Project, Process Management, Business Improvement Architects, Project Management, Tools & Techniques, Strategy, Enterprise Software, It Operations, It service Management, Management, Software
White papers 2009-01-01
The Three P's Of Project Management
This paper presents the three P's of project management. The three P's are to take into account the elements and structure of project management. People Management is essential in regards to project management. It takes the leadership of the project manager to guide a team towards working together in symmetry...
Tags: Process Management, Project Smart, Project Management, Tools & Techniques, Strategy, Enterprise Software, It Operations, It service Management, Management, Software
White papers 2009-04-10

Additional Resources

Research Report Cites On-Going Relevance and Benefits of Batch Process Automation Software
BELLEVUE, Wash. -- AppWorx Corporation, a leading provider of IT process automation software, today announced that analyst firm Enterprise Management Associates EMA has cited its software in a recent research report, "IT Operations and Process Automation -- Proving On-Going Relevance." The report highlights the key benefits and drivers for continued...
Tags: benefit, Enterprise Management Associates Inc., Strategy
Research articles 2006-06-20
Company Profile for Active Reasoning
Active Reasoning develops policy-based data center management software that tracks, guides, and orchestrates people's actions in the delivery of IT services. By managing the intersection of people and technology, the company's solutions strengthen change management, IT operations and process management, and compliance activities. Active Reasoning is a privately held company...
Tags: Active Reasoning
Research articles 2004-09-03
The Growing Imperative for Business Process Monitoring and Management
Business process monitoring and management are prerequisites for continuous process improvement. Providing real-time visibility into business processes through process monitoring is a first step toward business process improvement. In order to improve processes, companies must first understand where the bottlenecks are. However, identifying the fact that there is a problem...
Tags: Business Process, Operational Planning, Business Operations
White papers 2004-08-30
Bridging the Gap Between Operations Management and Projects Management: The Important Role of Project Portfolio Management
One of the hot topics in the management of the enterprise is Project Portfolio Management. In Project Portfolio Management, it is assumed that the enterprise, via the selection and execution of projects, positions itself for increased strength and profitability as well as assuring that the firm continues to thrive in...
Tags: Project Portfolio Management, Project Management, Tools & Techniques, It Operations, It service Management, Management
White papers 2003-01-01
Siemens IT Operations to Integrate IDS Scheer's ARIS Process Platform with Microsoft BizTalk Server to Automate Business Processes
BERWYN, Pa. -- IDS Scheer, the leading provider of business process excellence services and tools, today announced that Siemens IT Operations, a provider of IT out-tasking solutions, has selected market-leading products from IDS Scheer and Microsoft - ARIS Process Platform and BizTalk Server, respectively - to automate its highly complex...
Tags: business process, IDS Scheer, Microsoft BizTalk Server, Microsoft Corp., server, Siemens AG
Research articles 2005-07-25
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