Resources

60 Resources for

it operations and quality management

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Quality Management System Registration
Laboratory Management Division LMD management had previously experimented with the FAA-developed integrated Capability Maturity Model iCMM tool in an attempt to improve service quality for the division. Although they were successful in achieving level 2 certification, they were unhappy with the results of that effort as being too limited in...
Tags: Certification, Registration, Quality Management, Quality Management System, Tool, Productivity, Quality, Tqm/Six Sigma/ISO 9000, Training And Certification, Business Operations, It Operations
Case studies 2001-02-01
Six sigma at Ford Revisted
pany's former director of corporate deployment for Consumer Driven 6-Sigma sought an effective method to improve quality. Top management soon joined the cheering section, and Six Sigma efforts have been persistent ever since. The company also gave emphasis upon measuring Quality Management and the most effective way to measure a...
Tags: Quality Management, QCI International, Ford Motor Co., Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Quality, Business Operations, It Operations
White papers 2003-01-01
Selection And Use Of The ISO 9000:2000 Family Of Standards
The ISO 9000 family of international quality management standards and guidelines has earned a global reputation as the basis for establishing quality management systems The purpose of this brochure is to provide you with a general perspective on the ISO 9000 family of standards with emphasis on the features of...
Tags: Quality Management, ISO 9000:2000, Standards, ISO 9000, Quality, Tqm/Six Sigma/ISO 9000, Iso standards, Process Improvement, Business Operations, It Operations
White papers 2002-06-01
Quality Management Principles
This document introduces the eight quality management principles on which the quality management system standards of the revised ISO 9000:2000 series are based. These principles can be used by senior management as a framework to guide their organizations towards improved performance. The principles are derived from the collective experience and...
Tags: Quality Management, Quality Management System, Quality, Tqm/Six Sigma/ISO 9000, Business Operations, It Operations
White papers 2003-01-01
Control of Records
Record keeping is one of the most painstaking, and important, requirements in the ISO 9001:2000 standard. This work is painstaking, because records must be identified, filed, protected, and controlled throughout their lifecycle and important because they contain the history of how the quality management system QMS is functioning. The energy,...
Tags: Quality Management, Record, Quality Management System, Core Business Solutions, Quality, Tqm/Six Sigma/ISO 9000, Iso standards, Process Improvement, Business Operations, It Operations
White papers 2002-01-01
Document Control
A cornerstone of the quality management system QMS is the control of documents. While not a particularly glamorous activity, document control is an essential preventive measure ensuring that only approved; current documentation is used throughout the organization. Because of its importance, companies often invest heavily in dedicated staff, detailed procedures,...
Tags: Document, Quality Management, Quality Management System, Core Business Solutions, Quality, Tqm/Six Sigma/ISO 9000, Business Operations, It Operations
White papers 2002-01-01
Management Planning
The point of IS0 9000 is measured performance improvement for the organization. The certificate is merely a confirmation of an effective quality management system QMS that results-focused view of ISO 9001: 2000 is confirmed by the growing number of companies pursuing "compliance through self-certification" instead of a formal registrar certification...
Tags: Quality Management, Quality Management System, Core Business Solutions, Quality, Tqm/Six Sigma/ISO 9000, Business Operations, It Operations
White papers 2002-01-01
ISO/TS (Technical Specification) 16949
ISO/TS Technical Specification 16949 is a quality management system standard specific to the Automotive industry, which includes all the requirements of the ISO 9000 quality management system standard verbatim. In addition, the standard combines the AVSQ Italian, EAQF French, QS-9000 US and VDA 6.1 German automotive requirements. This article also...
Tags: Quality Management, Specification, Quality Management System, Quality, Tqm/Six Sigma/ISO 9000, Iso standards, Process Improvement, Business Operations, It Operations
White papers 2003-01-01
Transition Planning For ISO 9000:2000
The core documents of the ISO 9000 family include: ISO 9000:2000 Quality management systems--Fundamentals and vocabulary, ISO 9001:2000 Quality management systems—Requirements, ISO 9004:2000 Quality management systems--Guidelines for performance improvements, ISO 19011--Guidelines on quality and/or environmental management systems auditing pending revisions, ISO 10012--Measurement control system. The new versions take account of...
Tags: Quality Management, ISO 9000:2000, QCI International, ISO, ISO 9000, Iso standards, Process Improvement, Tqm/Six Sigma/ISO 9000, Quality, Business Operations, It Operations
White papers 2002-03-20
Internal Quality Auditing: Meeting The Challenge Of ISO 9000:2000
One of the most important objectives of an internal quality audit is measuring the effectiveness of an organization's quality management system. For this to happen, executive management must first meet its overriding responsibility of establishing and maintaining a system regarding quality policy, goals, resources, processes and effective performance--including monitoring and...
Tags: Quality Management, ISO 9000:2000, QCI International, Auditing, Executive Management, Quality, Tqm/Six Sigma/ISO 9000, Iso standards, Process Improvement, Business Operations, It Operations
White papers 2001-12-05
Making The Transition From QS-9000 To ISO/TS 16949
Hurt by reduced demand and intense pressure for cost reductions from many of their customers, automotive suppliers are becoming aware that the quality management system requirement document QS-9000 will at some point be superseded by something with the mysterious designation, ISO/TS 16949:2002. The most obvious reason for the new requirements...
Tags: Quality Management, QCI International, ISO 9001:2000, Quality Management System, ISO/TS 16949, QS-9000, Tqm/Six Sigma/ISO 9000, Iso standards, Quality, Process Improvement, It Operations, Business Operations
White papers 2002-03-03
Guidance on the Process Approach to quality management systems
This guidance document is intended to help users of the ISO 9000:2000 series of standards to understand the concepts and intent of the "process approach" to quality management systems. It is not limited to the requirements of ISO 9001:2000, and is not intended to provide guidance for conformity assessment purposes....
Tags: Quality Management, ISO 9001:2000, Quality Management System, Process Approach, Quality, Tqm/Six Sigma/ISO 9000, Iso standards, Process Improvement, Business Operations, It Operations
White papers 2001-05-17
ISO 9000 : 2000 - The Challenges Of The New Version
One of the main problems with the 1994 version of ISO was that it left the door open to confusion between ends and means, and could therefore lead to an unwanted degree of variability in understanding the minimum requirement threshold. The 1994 version was criticized among other things for putting...
Tags: Quality Management, Quality Management System, ISO 9000, Quality, Tqm/Six Sigma/ISO 9000, Iso standards, Process Improvement, Business Operations, It Operations
White papers 2001-10-01
The New Year 2000 ISO 9000 Standards - An Executive Summary
Extensive surveys have been carried out on a worldwide basis in order to understand better the needs of all ISO user groups. The objective of the article is to discuss revised standards taken into account with all previous experience of quality management systems. It specifies that these standards will result...
Tags: Y2K, Quality Management, Quality Management System, Standards, Quality, Tqm/Six Sigma/ISO 9000, Business Operations, It Operations
White papers 2003-04-24
Implementing ISO 9001 In A Union Environment
"It may be unfashionable to consider unions as a company's ally in anything, much less the pursuit of a quality management system certification such as ISO 9001. However, more and more studies are showing that unionized companies are more profitable, and that union employees are better trained, less likely to...
Tags: Quality Management, Environment, Quality Management System, ISO 9001, Oxebridge Quality Resources, Tqm/Six Sigma/ISO 9000, Iso standards, Quality, Process Improvement, It Operations, Business Operations
White papers 2003-01-01
Vuteq Corporation the First to be Certified to the International Automotive Supplier Technical Specification ISO/TS 16949: 2002
Vuteq Corporation is a North American automobile component manufacturer and supplier with locations in Canada, Illinois, Indiana, Kentucky and California. The challenge was to change their quality management system at the same time they expanded their facility to be able to produce the new products. In solutions the Awareness Training...
Tags: Quality Management, Specification, Supplier, Quality Management System, Eagle Group, ISO/TS 16949, Eagle Group USA, Tqm/Six Sigma/ISO 9000, Quality, Iso standards, Process Improvement, It Operations, Business Operations
White papers 2003-01-01
The Information Outlook
An ISO Technical Specification TS containing automotive quality management system QMS requirements aligned with ISO 9001:2000 is about to become a reality. What is known is that there will now be some discretion in terms of how the organizations registered to this TS will ensure the QMS conformance of their...
Tags: Microsoft Outlook, Quality Management, Supplier, ISO 9001:2000, Quality Management System, American Society For Quality, Quality, Tqm/Six Sigma/ISO 9000, Iso standards, Channel Management, Process Improvement, Business Operations, It Operations, Marketing
White papers 2002-02-01
Compliance Process
This paper discusses the compliance process in detail. There is no specified time frame for normally completing the ISO 9000 certification process. While the standard requires that you have your Quality Management System QMS in operation for at least 90 days prior to certification, most organizations take much more time...
Tags: Certification, Quality Management, Compliance, Quality, Tqm/Six Sigma/ISO 9000, Training And Certification, Business Operations, It Operations
White papers 2003-01-01
The Roles of ISO 9001 and ISO 9004
The role for the ISO 9001 standard is to provide confidence as a result of demonstration, in product conformance to established requirements, while that for the ISO 9004 standard is to achieve benefits for all stakeholders groups through sustained customer satisfaction. The quality management principles provided the basis to develop...
Tags: Quality Management, ISO, Standards, ISO 9001, Krister Forsberg, Iso standards, Quality, Process Improvement, Tqm/Six Sigma/ISO 9000, Business Operations, It Operations
White papers 2003-01-01
ISO 9000
If an organization is to operate efficiently and effectively, it must control its operations in a systematic and logical manner. Past experience has shown that the most successful companies benefit from implementing systems that not only address the needs of their customers, but also provide a framework for analyzing errors...
Tags: Quality Management, Standards, ISO 9001, ISO 9000, Tqm/Six Sigma/ISO 9000, Iso standards, Process Improvement, Quality, It Operations, Business Operations
White papers 2003-01-01
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