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- The Reasoning Behind ITIL Is That Certain Functions Are Imperative In Managing High-Quality IT Services - IT Service Management
- DUBLIN, Ireland -- Research and Markets (http://www.researchandmarkets.com/reports/c38919) has announced the addition of "IT Service Management" to their offering.
- Research articles 2006-06-29
- Mitsubishi Research Institute DCS Co., Ltd (Japan) Selects MKS Integrity for ITSM/ITIL
- MKS Inc. (TSX: MKX) today announced that Mitsubishi Research Institute DCS Co., Ltd DCS had selected Japanese edition of MKS Integrity for ITSM/ITIL.
- Research articles 2007-10-17
- IDC's IT Service Management and ITIL Forum to Showcase How to Deliver High Quality IT Service Through the Use of ITIL
- FRAMINGHAM, Mass. -- IDC today announced plans for the inaugural IDC IT Service Management and ITIL Forum taking place December 5, 2007 at the New York Marriott Financial Center in New York City.
- Research articles 2007-10-24
- Siemens Business Services Furthers Investment in IT Service Management Training; Trasys to Train Siemens Technical Professionals on Updated Information Technology Infrastructure Library Best Practices
- NORWALK, Conn. -- Siemens Business Services, Inc. today announced that as part of its continued investment in ITIL awareness and training, the company has contracted Trasys to facilitate the delivery of classroom and e-learning instruction on updated ITIL best practices to all of its IT service management professionals.
- Research articles 2005-10-04
- Entuity and Excel Networks Partner to Assist Enterprises with IT Service Management and ITIL Best Practices
- -- Excel Networks Joins ECPnet and Kicks Off Relationship with Seminar Series --
- Research articles 2007-04-02
- BMC PROMOTES IT SERVICE MANAGEMENT EXPERIENCE IN CHINA
- AsiaInfo Services 06-09-2004 BMC Promotes IT Service Management Experience in China CHINA, Jun 09, 2004 SinoCast via COMTEX -- BMC, a leading provider of e-businesssystems management software with the fastest guaranteed implementation, hold a AsiaInfo Services 06-09-2004...
- Research articles 2004-06-09
- Change Management: A CA IT Service Management Process Map
- CA's IT Service Management ITSM Process Maps provide a clear representation of the ITIL best practice framework. It uses the analogy of subway or underground system transport maps to illustrate how best to navigate a journey of continuous IT service improvement. Each map details each ITIL process track, the ITIL...
- White papers 2006-06-01
- Squeezing the most value from IT may require learning the definition of ITIL.(IT SERVICE MANAGEMENT)
- The desire to use information technology IT as a strategic business tool is driving interest in a set of documents known as the IT Infrastructure Libra, or ITIL. This document set contains emerging de facto standards for delivering and managing I The desire to...
- Research articles 2006-05-01
- Opalis to Present on Automating Critical ITIL Processes at Pink Elephant's IT Service Management Conference
- TORONTO -- Opalis Software, Inc., the leading provider of Run Book Automation RBA software that orchestrates, integrates, and automates IT operational processes, today announced Denise Jackson, director of Professional Services, will be speaking on automating critical ITIL processes at Pink Elephant's annual International IT Service Management Conference and Exhibition next...
- Research articles 2007-02-13
Additional Resources
- iET Solutions and Criston Offer Integrated IT Service Management and Risk and Security Management
- Joint Offering Will Be Demonstrated at This Week's itSMF USA Fusion 08 Conference in San Francisco, CA FRAMINGHAM, Mass. -- iET[R] Solutions, a leading provider of ITIL based IT Service Management ITSM software solutions and services, and Criston, a major international provider of overall IT and security management solutions,...
- Research articles 2008-09-08
- Maximo IT Service Management: Leveraging ITIL
- This paper gives you detail of how Information Technology Infrastructure Library ITIL has paved the way by providing a nonproprietary, concrete framework for implementing service management best practices appropriate with overall business objectives. Basing IT processes on ITIL guidelines enables organizations to effectively manage IT changes, assets, personnel, and service...
- White papers 2005-04-11
- Vertical Solutions Announces ITIL Compatibility for PowerHelp IT Service Management Software Solution; PowerHelp IT Receives PinkVerify™ Service Support Enhanced Designation, Ensuring Out-of-the-Box ITIL Compatibility
- CINCINNATI -- Vertical Solutions, Inc. VSI, a leading developer of IT Service Management and Customer Relationship Management software, announces that its IT management software suite, PowerHelp IT v9.0, has received the PinkVerifyTM Service Support Enhanced designation from Pink Elephant, the world's leading IT service management consulting and education provider. This...
- Research articles 2005-09-28
- London Business School selects IT service management solutions from ITIL specialist - Touchpaper.
- M2 PRESSWIRE-12 June 2003-Touchpaper: London Business School selects IT service management solutions from ITIL specialist - TouchpaperC1994-2003 M2 COMMUNICATIONS LTD RDATE:12062003 London Business School is consistently ranked among the top ten business schools in the world. Its mission to become the...
- Research articles 2003-06-12
- FrontRange Solutions and Elyzium sign strategic partnership agreement for IT service management; Business relationship aligns business strategy with ITIL best practice.
- M2 PRESSWIRE-13 September 2005-FrontRange Solutions: FrontRange Solutions and Elyzium sign strategic partnership agreement for IT service management; Business relationship aligns business strategy with ITIL best practiceC1994-2005 M2 COMMUNICATIONS LTD RDATE:13092005 Reading, UK -- FrontRange Solutions FrontRange has signed a distribution...
- Research articles 2005-09-13
- HP Introduces Reference Model for IT Service Management; Model Provides Framework for HP Services and Software for IT Service Management
- PALO ALTO, Calif.--BUSINESS WIRE--Sept. 18, 1997-- Hewlett-Packard Company today introduced its IT Service Management reference model, the framework for HP services and software for IT service management. HP's model is based on IT Infrastructure Library ITIL(1) best practices and enables IT organizations to improve processes and technologies to reduce...
- Research articles 1997-09-18
- Navara and iET Solutions Bring IT Service Management to Mobile Devices
- Partnership Helps iET ITSM Customers Manage Service Requests Anytime, Anywhere FRAMINGHAM, Mass. -- iET([R]) Solutions, a leading provider of ITIL based IT Service Management ITSM software solutions and services, and Navara, the software division of RAM Mobile Data, today announced a worldwide partnership. The partnership is an OEM agreement...
- Research articles 2008-06-16
- Kinetic Data's Service Request Software Being Showcased at Pink Elephant's International IT Service Management Conference
- Kinetic Data ( http://www.kineticdata.com ) will be showcasing its flagship product, Kinetic Request , in booth #604 at Pink Elephant's 12th annual International IT Service Management Conference and Exhibition, Feb. 18-21, 2008, in Las Vegas. In addition, the company will be a silver sponsor, reflecting its leading position in...
- Research articles 2008-02-18
- Oblicore Drives ITIL® Best Practices for Service Delivery Management; Oblicore Automates Service Monitoring, Management and Reporting, Streamlining the Effective Use of ITIL, Helping Enterprises Boost IT Performance and Reduce Costs
- LAS VEGAS -- Oblicore, Inc., a leading provider of service delivery management software and best practices, today announced company representatives will be demonstrating the ITIL-centric functionality of Oblicore GuaranteeTM 3.0 in booth 18, here at the 10th International IT Service Management Conference & Exhibition. In addition, Oblicore is launching new...
- Research articles 2006-02-13
- iET Solutions Offers Service Request Fulfillment, Knowledge Management, and Other ITIL V3 Enhancements in Latest Version of iET ITSM
- FRAMINGHAM, Mass. -- iET[R] Solutions, a leading provider of ITIL based IT Service Management ITSM software solutions and services, today announced the release and immediate availability of iET ITSM 5.0 and iET Enterprise Platform 11.0. The newest release features service request fulfillment and service catalog, as well as an enhanced...
- Research articles 2008-10-07
- MRO Software to Preview Maximo Enterprise Suite at Gartner's 2004 Symposium ITxpo; Company Previews Next-Generation Asset and Service Management Suite
- ORLANDO, Fla. -- MRO Software, Inc. (Nasdaq: MROI), the leading provider of strategic asset management solutions, today announced that the company will preview its next-generation Maximo Enterprise Suite MXES at this year's Gartner Symposium ITxpo. MXES combines asset and service management functionality with an IT infrastructure library ITIL-based solution for...
- Research articles 2004-10-20
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