<![CDATA[it service management and itil Resources | BNET]]> en-us <![CDATA[IDC's IT Service Management and ITIL Forum to Showcase How to Deliver High Quality IT Service Through the Use of ITIL]]> Wed, 24 Oct 2007 00:00:00 -0700 <![CDATA[Mitsubishi Research Institute DCS Co., Ltd (Japan) Selects MKS Integrity for ITSM/ITIL]]> Wed, 17 Oct 2007 00:00:00 -0700 <![CDATA[Entuity and Excel Networks Partner to Assist Enterprises with IT Service Management and ITIL Best Practices]]> Mon, 02 Apr 2007 00:00:00 -0700 <![CDATA[Opalis to Present on Automating Critical ITIL Processes at Pink Elephant's IT Service Management Conference]]> Tue, 13 Feb 2007 00:00:00 -0800 <![CDATA[The Reasoning Behind ITIL Is That Certain Functions Are Imperative In Managing High-Quality IT Services - IT Service Management]]> Thu, 29 Jun 2006 00:00:00 -0700 <![CDATA[Change Management: A CA IT Service Management Process Map]]> Thu, 01 Jun 2006 00:00:00 -0700 <![CDATA[Squeezing the most value from IT may require learning the definition of ITIL.(IT SERVICE MANAGEMENT)]]> Mon, 01 May 2006 00:00:00 -0700 HPQ HPQ <![CDATA[Siemens Business Services Furthers Investment in IT Service Management Training; Trasys to Train Siemens Technical Professionals on Updated Information Technology Infrastructure Library Best Practices]]> Tue, 04 Oct 2005 00:00:00 -0700 SI SI <![CDATA[BMC PROMOTES IT SERVICE MANAGEMENT EXPERIENCE IN CHINA]]> Wed, 09 Jun 2004 00:00:00 -0700 BMC BMC