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- CompuCom Systems Sponsors Aberdeen Group Report on IT Service Management
- Research Details on Necessary Steps Required for Successful Implementation of ITSM Practices and Solutions
- Research articles 2007-09-11
- CompuCom Systems Earns International Recognition for IT Service Management with ISO 20000 Registration
- Third-Party Validation Underscores Company's Excellence in Quality and IT Service Management Leadership; Company Builds Upon Legacy of Expertise
- Research articles 2008-04-16
- Do Less Than Your Competitors to Beat Them
- I love products made by 37signals and now, thanks to innovation blogger Bill Taylor, I now admire the company as much as what it makes. As Taylor points out in an enlightening Harvard Online post, 37signals lives as a company by the same principles it embraces in...
- Blog posts 2008-06-05
- The Best Bets to Build Out Your Intranet
- JupiterMedia’s Intranet Journal just announced its readers’ choices for product of the year in five categories surrounding intra-company communication and workflow. Google prevailed in two categories, being chosen as both the year’s best Semantic Tool and the best Enterprise Search Tool. Blogger beat out...
- Blog posts 2008-02-22
- Managing Projects Effectively
- Project management is a technique used to organize work into separate, definable units to ease the coordination of different tasks. Although its earliest roots can be traced to the military and the construction industry, NASA's legendary achievement of landing Neil Armstrong on the moon popularized the technique. Since then, Governments...
- Articles 2007-11-28
- Managing Expectations
- Expectations can be both a blessing and a curse! When you meet people's expectations, they're generally very grateful—a blessing. If you fail to meet those expectations, they may tell everyone about their disappointment, and be slow to offer forgiveness—a curse.Take this example: You're considering buying some expensive goods and you...
- Articles 2007-11-12
- FrontRange Launches Enhanced IT Service Management 5.0.4 Service Pack 1
- DUBLIN, Calif. -- Latest Version Replaces ITSM 5.0.4 with Upgraded Wizard, Inventory Management Enhancements and New Accessibility Support to Further Improve Functionality for FrontRangeTM HEATR and ITSM Customers
- Research articles 2006-04-28
- Antenna Software Launches AMPower™ SUPPORT for BMC Remedy IT Service Management at BMC UserWorld 2007 in Vancouver
- Mobile Solution Improves Productivity and Responsiveness; Enhances ROI and Value of IT Service Management Systems
- Research articles 2007-10-29
- FrontRange Offers Enhanced IT Service Management To Global Market
- FrontRange Solutions, a provider of IT service management, voice application and CRM solutions for distributed enterprises, has announced extended global access of its modular IT Service Management ITSM solution with a new version and new languages. FrontRange's new release of ITSM 5.0.2 is designed to improve the performance of IT...
- Research articles 2005-06-01
- The Reasoning Behind ITIL Is That Certain Functions Are Imperative In Managing High-Quality IT Services - IT Service Management
- DUBLIN, Ireland -- Research and Markets (http://www.researchandmarkets.com/reports/c38919) has announced the addition of "IT Service Management" to their offering.
- Research articles 2006-06-29
- Project Management Myths
- The president of Samsung Latin America views project management as the key to the success for his entire company. In a recently published executive guide by the Project Management Institute PMI, leaders at EDS, Volkswagen, Ness Technologies, and IBM all echo his view. The key, they say, is to...
- Blog posts 2007-03-15
- BAE Systems Goes Live on MRO Software's Maximo Enterprise Suite IT Service Management Solution
- ORLANDO, Fla. -- Internal Roll-Out Provides Foundation for BAE Systems to Offer ITSM Solution Based on Maximo IT Service Management
- Research articles 2006-07-24
- Denali Advanced Integration Newest Reseller for FrontRange™ HEAT® and IT Service Management Solutions
- DUBLIN, Calif. & REDMOND, Wash. -- FrontRange Solutions, a global leader in IT Service Management, Voice Applications and CRM solutions for small to mid-sized enterprises SME and distributed enterprises, and Denali Advanced Integration, a leading provider of multiple IT solutions, announced today that Denali is the newest reseller and service...
- Research articles 2006-07-07
- iET Solutions' ITSM 4.0 Achieves Pink Elephant's Pink Verify™ Service Support Enhanced Verification; Leading Service Management Tool Helps to Support IT Management Best Practices
- FRAMINGHAM, Mass. -- iET Solutions (www.iet-solutions.com) announced today that its ITSM 4.0 offering for complete IT service management has been verified by IT management best practices leader Pink Elephant through its PinkVerifyTM Service Support Enhanced certification program.
- Research articles 2006-09-07
- SOFTWARE House International Newest Reseller for FrontRange™ HEAT® and IT Service Management Solutions
- DUBLIN, Calif. & SOMERSET, N.J. -- FrontRange Solutions, a global leader in IT Service Management, Voice Application, and CRM solutions for small to mid-sized enterprises SME and distributed enterprises, and SOFTWARE House International SHI, an innovator in e-Commerce Procurement solutions, announced today that SHI is the newest reseller and implementer...
- Research articles 2006-03-13
- New Report Cites Advantages of Network Change and Configuration Management for IT Service Management; Enterprise Management Associates Finds NCCM Provides Companies with Numerous Competitive Advantages
- RICHARDSON, Texas -- VoyenceTM Inc., the leading provider of network configuration management solutions, today announced the availability of a new report from Enterprise Management Associates EMA citing the distinct advantages that Network Change and Configuration Management NCCM provides for IT Service Management ITSM.
- Research articles 2005-05-03
- IBM WINS THREE AWARDS IN ITSM
- AsiaInfo Services 01-09-2007 IBM Wins Three Awards in ITSM BEIJING, Jan 09, 2007 SinoCast via COMTEX -- IBM was awarded three crowns by committee of 2006 China ITSM conference, being given the name of the best consulter, provider and server o...
- Research articles 2007-01-09
- Kinetic Data's Service Request Software Being Showcased at Pink Elephant's International IT Service Management Conference
- Kinetic Data ( http://www.kineticdata.com ) will be showcasing its flagship product, Kinetic Request , in booth #604 at Pink Elephant's 12th annual International IT Service Management Conference and Exhibition, Feb. 18-21, 2008, in Las Vegas. In addition, the company will be a silver sponsor, reflecting its leading position in...
- Research articles 2008-02-18
- FrontRange Delivers Enhanced IT Service Management Solution, Inventory Management and Knowledge Management Modules
- DUBLIN, Calif. -- New, Integrated Solutions Improve IT and Support Organizational Performance and Offer Increased Functionality for FrontRange HEATR and ITSM Customers
- Research articles 2005-11-02
- Touchpaper is the only IT Service Management vendor to be a LANDesk Global Sales Partner; Relationship Means Users Will Be Able to Use Desktop and Systems Management within an ITSM Best Practice Framework
- NEW YORK -- Touchpaper announced today that it has been appointed by LANDesk Software, a leading provider of integrated systems and security management solutions, as the only one of its IT service management ITSM vendors to become a LANDesk global sales partner. By establishing a strong commercial and technical relationship...
- Research articles 2005-09-19
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