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it service management

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KSA Helps Leading Food Retailer Increase Bakery Contribution
As part of an internal company-wide re-invention project, a dominant regional grocery chain wanted to identify opportunities for improvement in its bakery department. From systems through operations, every area was open to scrutiny. A lack of adequate internal resources created the need for outside assistance with extensive content knowledge. KSA...
Tags: Strategy, project management, food, knowledge, analysis, team
Case studies
About The Residential Construction Template For Project
Small homebuilders, including general contractors and specialty subcontractors, can profit from applying project management techniques to control their operations. This paper includes the basic tasks required to construct a single-family home and the logical relationships between those tasks. The template may be used strictly for training or to develop custom...
Tags: Microsoft Corp., residential construction, project management, training
White papers
From Start To Finish With Office XP And Microsoft Project 2000
Whether you're a building contractor or a project manager, you need the tools to help you achieve your goals. From creating spreadsheets and customer databases to developing floor plans and business models, Microsoft Office XP and Microsoft Project 2000 can help lay a solid foundation for whatever your project might...
Tags: PRODUCTIVITY, Strategy, Microsoft Project, Microsoft Office XP, Microsoft Office, project management, spreadsheet, Microsoft Corp., tool
White papers
Create Work Breakdown Structure (WBS) Codes
Work breakdown structure codes are alphanumeric codes that identify each task's unique place in the outline structure of your project. WBS codes can be used for reporting schedules and tracking costs. There are two types of WBS codes in Microsoft Office Project: outline numbers and custom WBS codes. Outline numbers...
Tags: Project management, work breakdown structure, Microsoft Office, Microsoft Corp.
White papers
Innovative Dynamometer Design
Design & Projects Limited, based in Eastleigh, UK, provide an engineering design and project management service that specializes in providing solutions to novel and complex engineering challenges. Typical of the type of work routinely undertaken with the aid of LUSAS Analyst is an innovative design for a new type of...
Tags: LUSAS, aircraft, project management
Case studies
Goal: Help Protect Project Information
This paper describes activities as goals because they are organized around the project management life cycle. This paper is designed to help you not only use Project but also better understand project management. Project and Project Server offer basic security features that help protect your project information from unauthorized access....
Tags: Tools & Techniques, Strategy, Microsoft Corp., project management, security
White papers
Modelling the Replacement of Degraded Concrete on the Terra Nitram Prill Tower
The Severnside prill tower is operated by Terra Nitrogen (UK) Ltd to manufacture ammonium nitrate fertilizer. Despite a history of regular maintenance and repair parts of the reinforced concrete structure have deteriorated over the years due to the severe operating environment and by 1998 significant structural repairs were required. Taylor...
Tags: LUSAS, project management, modeling, environment
Case studies
Turnkey Unit-Substation Control Panel Upgrade Project Adds Remote Control and Data Acquisition
A large Eastern U.S. electric utility company, with the engineering, equipment supply, and project management assistance of S&C Electric Company of Chicago, Illinois, has undertaken a project to upgrade the protection and control panels for a number of unit substations feeding suburban-type loads. S&C engineered and supplied a turnkey control-panel...
Tags: S&C Electric Co., control panel, SCADA, data acquisition, project management, monitor, benefit
Case studies
PACT Rockwood Schools-Eureka, Missouri: Trane Provides Quieter Classrooms and More Efficient Facility Management at Rockwood Schools
Rockwood School District is the largest school district in St. Louis County with 17 elementary schools, five middle schools, four high schools and four miscellaneous buildings. The project objective is to create a solution that maximizes available energy conservation funds and dramatically reduces maintenance expenses. Develop and manage a construction...
Tags: American Standard Inc., Trane, facility management, HVAC, project management
Case studies
Project Management Workbook Template
Adopt project management best practices quickly and easily with our Project Management Workbook Template. Developed by our PMP® certified instructors, this customizable template allows you to easily track project budgets, risks, milestones, and other activities.
Tags: Tools & Techniques, Strategy, Global Knowledge Network Inc., project management
White papers
Estimate Activity Duration
Estimating activity duration accurately is important to the success of any project. You and your team estimate the various requirements of cost, time, and resources throughout your project. Although activity duration estimation looks at the time it takes to complete the entire project, activity duration estimation is dependent on other...
Tags: Microsoft Corp., estimation, work breakdown structure, team
White papers
Creative Approaches to Project Management
In today's intensely competitive business environment, project management has become an increasingly complex undertaking for professional services organizations of all kinds. One proven way to achieve success - whether the business is a legal, accounting, consulting, construction or any other services provider - is to think beyond the traditional boundaries....
Tags: Tools & Techniques, Strategy, Microsoft Corp., project management, knowledge base, professional services, best practice, consulting, accounting, knowledge
White papers
Nissan Motor Corporation: Automotive Engineering in a Collaborative Environment
Microsoft Office Enterprise Project Management (EPM) Solution has been a key factor in building the Design Change Collaborative Management (DCCM) platform for Nissan Motor Ib?rica, S.A. To manage the engineering changes in the past, Nissan used documents in paper and very basic IT tools. Nissan has implemented a project management...
Tags: Tools & Techniques, Strategy, Nissan Motor Co. Ltd., project management, cost reduction, Microsoft Office, Microsoft Corp., information technology, environment
Case studies
Manage Project Risks And Issues
Management of project risks and issues is one of the most critical yet easily overlooked aspects of successful project management. Risks and issues can quickly derail plans and divert focus from important project activities. Unfortunately, there's no avoiding risks and issues, and so it pays to have a plan to...
Tags: Tools & Techniques, Strategy, Microsoft Corp., project management
White papers
Telecommunications Corporation: Gaining Financial Flexibility and Agility in a Dynamic Market
With the telecommunications industry in the midst of radical change, one of the world's leading providers examined ways to improve its performance. It faced challenge - and opportunity - characterized by weak economic conditions, dramatic technological innovation and competitive pressures. With the telco's help, EDS introduced its proven work breakdown...
Tags: Project management, Telecom & Utilities, Electronic Data Systems Corp., work breakdown structure, cost reduction, application development, telecommunications, financial, performance
Case studies
About Scope Management
Managing the scope of a project is an important part of project management. By properly managing the scope of your project, you help to ensure that only the essential work required for project completion is included in planning and scheduling. And by performing this task well, you help to ensure...
Tags: Tools & Techniques, Microsoft Corp., project management
White papers
Key Changes in the Updated Guide to the PMBOK
Recently, the Project Management Institute (PMI) updated its PMBOK Guide (A Guide to the Project Management Body of Knowledge). Find out how the key changes will affect you as a project management professional or a future PMP or CAPM exam taker.
Tags: Tools & Techniques, Strategy, Global Knowledge Network Inc., PMBOK, project management, knowledge
White papers
Improve Project Performance By Sharing Information
Unfortunately, people sometimes attempt to amass power by keeping information to themselves. In project management, however, the opposite approach is the most effective. Sharing project information is a source of power - the power to successfully complete a project. When people collaborate to achieve goals, good communication contributes to success...
Tags: Microsoft Corp., project management, team, performance
White papers
Gather Project Performance Data
A key activity of project management is highlighting problems and issues early in the process and taking appropriate action. The earlier the action, the less likely the project is to suffer. To do this, you need to gather, analyze, and track data and create reports. Throughout the life cycle of...
Tags: Tools & Techniques, Microsoft Corp., project management
White papers
Enterprise Management
The client is a leading agribusiness company. The client runs SAP at multiple locations globally. Because of multi-location and multi installation nature, the administration and supports costs were very high. There was an urgent need to have a resource pool of trained SAP resources and to reduce the total cost...
Tags: Infosys Technologies Ltd., SAP AG, enterprise management, SLA, TCO, help desk, outsourcing
Case studies
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