Resources

103 Resources for

it services and management

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After a Horrible Summer, Airlines Change Their Ways: It's been a particularly frustrating summer at the airport. The NY Times called it "a summer marked by widespread flight cancellations and delays, and the most crowded planes in the history of jet travel." Flights were so overbooked and the aging air-traffic control system so overburdened that when severe weather...; Tags: Business Traveler, Airline, Aerospace & Defense, Strategy, It Services, Manufacturing, Management, Jessica Stillman; Blog posts 2007-09-10
5 Foolproof Security Steps: The ability of a company to respond to a disaster directly reflects on how much management cares, and has cared, about the organization. When a business experiences serious adversity, management clearly demonstrates its real agenda. Those companies with clear priorities and solid plans will survive the disaster much better than...; Tags: Security, Primedia Inc., Business Security, Disaster Recovery, It Services, Strategy, Business Operations, Data Management, Management; White papers 2003-02-01
Business Continuity Planning: A Risk Manager's Agenda for Operational and Credit Risk Management: This two-part article identifies current actions that risk managers need to take to strengthen their business continuity strategies. Part I focuses on operational risk management strategies for bank service delivery. Part II, to be presented in a future issue, discusses how lenders should evaluate their customers' continuity plans to mitigate...; Tags: Bank, Business Continuity Planning, Risk Manager, Credit Risk Management, Business Continuity, RMA, It Services, Financial Services, Strategy, Management; White papers 2002-03-01
Fending Off Disaster: Business has always been about taking chances. Even before the Blackout of 2003, business and IT executives faced a daunting assortment of risk. Yet most CXOs and CIOs express a remarkable confidence in their companies' ability to resume operations after an unplanned interruption of their data centers, call centers, or...; Tags: Information Technology, CMP Media, Business Continuity, Strategy, It Services, Data Centers, Management, Storage, Hardware, Data Management; White papers 2003-09-01
Going Offshore To Globally Source IT Services: In today's dynamic business era, information has become one of the important drivers in fuelling the success chances of an organization. Thus, modern corporations give prime importance to the Information Technology IT paradigm to harness relevant and precise information to their advantage. They outsource IT services from all across the...; Tags: Offshore, Information Technology, Gartner Inc., It Services, Outsourcing, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management; Presentations 2003-01-01

IT Outsourcing: Information Technology IT outsourcing involves procurement of IT tools and IT service delivery from outside agencies. IT outsourcing entails formation of a strategic alliance between the acquirer and the supplier. A large number of factors govern the management of such a strategic alliance. The paper examines the IT outsourcing scenario...; Tags: Information Technology, IT Outsourcing, Information Technology Outsourcing, Outsourcing, Strategy, It Services, It Operations, Business Operations, Outsourcing & Subcontracting, Management; Presentations 2003-01-01
Strategy And IT Outsourcing: A Test Of The Strategic Control Model: Information Technology IT outsourcing is the strategy wherein IT assets and management responsibilities for delivery of IT services are procured by an organization from outside agencies. Strategy involves assessing the situation prevailing in the market and accordingly chalking out the action-plan towards accomplishment of long-term organizational goals. Therefore, IT outsourcing...; Tags: Kennesaw State University, Information Technology, IT Outsourcing, Information Technology Outsourcing, Outsourcing, Strategy, It Services, It Operations, Business Operations, Outsourcing & Subcontracting, Management; Presentations 2004-02-13
When And How To Outsource Your Web Hosting: In today's technology dominated business environment, the rate of emergence of new technology tools and processes is extremely fast. The technology companies find it hard to procure qualified human resources to keep pace with this perennial change in technological scenario. Information Technology IT outsourcing is the strategy wherein IT assets...; Tags: Information Technology, Outsource, IT Outsourcing, Knowledge@Wharton, Web Hosting, Information Technology Outsourcing, Strategy, Outsourcing, It Services, Management, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 2001-08-15
Will Outsourcing Still Fly?: Information Technology IT outsourcing is the strategy wherein IT assets and management responsibilities for delivery of IT services are procured by an organization from outside agencies. These outside agencies or firms have expertise in executing and delivering the procured IT services or assets. However, certain issues have to be addressed...; Tags: IT Services, CFO Publishing Corp., Information Technology, Information Technology Outsourcing, Strategy, Outsourcing, Management, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 2003-02-01
Making IT Outsourcing Work For You: In times of intense competitive and economic pressures, outsourcing IT can be an effective strategy to optimize costs and gain technical skills. It enables an organization to focus on its core business areas. One of the key steps in IT outsourcing is the development of a comprehensive plan that serves...; Tags: Information Technology, IT Outsourcing, Computerworld, Outsourcing, It Services, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management; White papers 2003-09-15
Business Continuity Planning: Business Continuity Planning BCP involves formulating a comprehensive action-plan that enables an organization to carry on with its routine day-to-day operations in the face of unforeseen situations and crisis. The BCP is done after ascertaining a number of factors that include relationships with business partners, technology nuances to business, infrastructure,...; Tags: Business Continuity Planning, Business Continuity, Business Security, It Services, Strategy, Business Operations, Management; Presentations 2004-06-19
Best Practices And Trends In Business Continuity Planning: A crisis is an unstable situation that involves dangerous and destructive circumstances. Business Continuity Planning BCP is a comprehensive action-plan evolved by an organization that enables the organization to continue with its routine business operations, even in the face of a crisis. The paper examines the relevance of BCP and...; Tags: Business Continuity Planning, Best Practice, Business Continuity, Business Security, It Services, Strategy, Business Operations, Management; Presentations 2003-01-01
Reasons For IT Outsourcing: Information Technology IT outsourcing involves procurement of IT tools and IT services from outside agencies. IT outsourcing areas include information processing services, facilities management, and systems integration. Offshore outsourcing involves procurement of services or goods from an outside agency that is outside the national borders of the host country. The...; Tags: Information Technology, IT Outsourcing, Information Technology Outsourcing, Outsourcing, It Services, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management; Presentations 2003-01-01
Outsourcing For Best Performance :One Company's Search For Stable, Yet Flexible IT Services: Information Technology IT outsourcing is the strategy wherein IT assets and management responsibilities for delivery of IT services are procured by an organization from outside agencies. These outside agencies or firms have expertise in executing and delivering the procured IT services or assets. Therefore, IT outsourcing strategy helps the organization...; Tags: Performance, Information Technology, Everest Group, Information Technology Outsourcing, Strategy, It Services, Outsourcing, Management, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 2003-06-01
Global IT Outsourcing: Information Technology IT outsourcing involves procurement of IT tools and IT service delivery from outside agencies. When IT outsourcing is done from overseas technology firms, it is known as global IT outsourcing. IT outsourcing areas include information processing services, facilities management, and systems integration. The paper examines issues involved in...; Tags: Information Technology, IT Outsourcing, Seattle University, Information Technology Outsourcing, Outsourcing, It Services, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management; Presentations 2003-01-01
Supporting the Public's Business : Continuity Planning & NYS Government: The article states that public and private organizations are scrambled to reassess their plans for business continuance in the face of previously unimaginable parameters of disaster. This paper briefly reviews the history of disaster preparedness in New York State from the legislative study of this phenomenon in 1978 to...; Tags: Business Continuity Planning, Government, Disaster, New York State Society Of Certified Public Accountant, Business Security, Strategy, It Services, Business Operations, Management; White papers 2002-12-01
A Five-Step Business Continuity Plan for CEOs: Straightforward planning makes business continuity less of a mystery and management burden, and more of a strategic priority and opportunity. This paper explains that a business continuity plan must have strong support from the chief executive; there must be a clear commitment to never let disruptions seriously hurt a company's...; Tags: Booz Allen Hamilton Inc., Business Continuity, It Services, Business Security, Strategy, Business Operations, Management; White papers 2002-09-24
A Call for Satisfaction: A quick-service seafood chain recognized the simple but key drivers of its future success: To maintain occasion timeliness, two important methods of solving problems had to be deployed: firstly, a focus on dealing with product, service and facility problems at the point of delivery, drilling down to the problem source,...; Tags: Seafood, Quirks Marketing Research Review, It Services, Product Marketing, Leadership, Marketing, Management; Case studies 2001-10-01
Disaster Business Continuity: Promoting Staff Capability: The object of business continuity planning is minimising loss after a disaster. Achieving this goal requires that management and information systems are available to facilitate the recovery of core business operations as soon as possible. While safeguarding systems and/or arranging for substitutes is vital, it is equally important to ensure...; Tags: Management, Business Continuity, It Services; White papers 2003-01-01
IT Services Outsourcing: Is It The Right Business Decision For You?: A number of IT services lend themselves to outsourcing, such as help desk services, asset management, hardware and software support services, desktop support, etc. Determining whether to outsource is a serious business decision, and in order to make it, you must decide what you do and do not want to...; Tags: NCR Corp., Support Services, Information Technology, Help Desk, It Services, Call Centers, Strategy, It Operations, Management; White papers 2003-01-01