Resources

204 Resources for

it services and outsourcing

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UAE: IT SERVICES MARKET GROWING.(Brief Article)
(From ITP.net), According to the research house IDC, the UAE's service market is set to continue to grow as customers look toward other services such as outsourcing, training, and application development. Although most IT services are centered around (From ITP.net), According to the research house IDC,...
Tags: information technology, International Data Corp., IT services, outsourcing
Research articles 2003-07-07
Outsourcing: more IT services moving offshore.(BCR Access)(according to IDC)(Brief Article)(Industry Overview)
The offshore component of U.S. IT services delivery could reach almost a quarter of the total market in three years, according to International Data Corp. IDC, which surveyed leading IT services vendors. Despite the projected dramatic incre The...
Tags: International Data Corp., IT services, information technology, outsourcing
Research articles 2004-01-01
Gartner Says Outsourcing Will Continue to Be the Main Driver for Growth in IT Services; Analysts Discuss the Future of Outsourcing During Gartner Outsourcing Summit 2004
Business Editors/High-Tech Writers
Tags: Gartner Inc., information technology, IT services, outsourcing
Research articles 2004-05-17
BPO Providers Are Moving Up The Value Chain
The Business Process Outsourcing BPO providers seem to have the best of all worlds today. Moving beyond regular call centers and data-crunching tasks, today there is a host of services that BPO service providers have to offer. This article talks about the various services that one can look for from...
Tags: Business Process, BPO, Value Chain, Outsourcing Company, Knowledge@Wharton, Business Process Outsourcing (BPO), Outsourcing, It Services, Operational Planning, It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2003-09-24
Two Major Errors That Companies Make In Outsourcing Services
With increasing momentum, companies in the West are going overseas to buy services ranging from customer contact at call centers to complex financial analyses. One of the toughest challenges that confront companies that outsource work to an overseas Business Process Outsourcing BPO provider is measurement of the results. The paper...
Tags: Knowledge@Wharton, Outsourcing, Business Process Outsourcing (BPO), Call Centers, Operational Planning, It Services, Customer Relationship Management (CRM), It Operations, Business Operations, Outsourcing & Subcontracting, Enterprise Software, Software
White papers 2003-03-12
The Crystal Ball: IT Outsourcing
Outsourcing is the process of subcontracting operations and support by an organization to an outside vendor. Outsourcing includes a fixed-limit contractual arrangement covering transfer of the business processes. It may also include a transfer of assets and human resources. In today's dynamic business environment, outsourcing is an approach by which...
Tags: Subcontracting, Unisys Corp., Information Technology, IT Outsourcing, Outsourcing, It Services, It Operations, Business Operations, Outsourcing & Subcontracting
Presentations 2003-01-01
Not Your Father's Outsourcing Deal
Outsourcing the administrative, transactional, and technology elements of business processes is the current wave. Key enablers for BPO have been in place for some time and share many characteristics with IT outsourcing. However, the majority of BPO growth will be offshore. Besides labor costs, offshore BPO is driven by capital-market...
Tags: BPO, CMP Media, Source Stage, Business Process Outsourcing (BPO), Outsourcing, It Services, It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2003-06-01
Smoothing Over The Privacy Potholes In BPO Outsourcing
Recent developments in privacy laws in both the U.S. and abroad have created some unwelcome new potholes for outsourcing transactions. Privacy and data security are emerging as key new topics that present both legal and business risks. Failure to consider and plan for privacy issues can make for a bumpy...
Tags: BPO, Compliance, Everest Group, Privacy, Avoidance, Business Process Outsourcing (BPO), Outsourcing, It Services, Security, It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2002-03-01
Building A Case For BPO Why Haven't Companies Recognized The Value Proposition?
Business process outsourcing BPO has been a highly successful business solution strategy for several years now. Fortune 500 organizations know the value proposition of outsourcing important, non-core business processes have adopted BPO as a cornerstone of their strategic objectives. It is considered as a means of focusing their time, talent,...
Tags: Business Process, BPO, Business Process Outsourcing (BPO), Outsourcing, Operational Planning, It Services, It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2002-07-01
Going Offshore To Globally Source IT Services
In today's dynamic business era, information has become one of the important drivers in fuelling the success chances of an organization. Thus, modern corporations give prime importance to the Information Technology IT paradigm to harness relevant and precise information to their advantage. They outsource IT services from all across the...
Tags: Offshore, Information Technology, Gartner Inc., It Services, Outsourcing, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management
Presentations 2003-01-01
IT Outsourcing
Information Technology IT outsourcing involves procurement of IT tools and IT service delivery from outside agencies. IT outsourcing entails formation of a strategic alliance between the acquirer and the supplier. A large number of factors govern the management of such a strategic alliance. The paper examines the IT outsourcing scenario...
Tags: Information Technology, IT Outsourcing, Information Technology Outsourcing, Outsourcing, Strategy, It Services, It Operations, Business Operations, Outsourcing & Subcontracting, Management
Presentations 2003-01-01
Strategy And IT Outsourcing: A Test Of The Strategic Control Model
Information Technology IT outsourcing is the strategy wherein IT assets and management responsibilities for delivery of IT services are procured by an organization from outside agencies. Strategy involves assessing the situation prevailing in the market and accordingly chalking out the action-plan towards accomplishment of long-term organizational goals. Therefore, IT outsourcing...
Tags: Kennesaw State University, Information Technology, IT Outsourcing, Information Technology Outsourcing, Outsourcing, Strategy, It Services, It Operations, Business Operations, Outsourcing & Subcontracting, Management
Presentations 2004-02-13
When And How To Outsource Your Web Hosting
In today's technology dominated business environment, the rate of emergence of new technology tools and processes is extremely fast. The technology companies find it hard to procure qualified human resources to keep pace with this perennial change in technological scenario. Information Technology IT outsourcing is the strategy wherein IT assets...
Tags: Information Technology, Outsource, IT Outsourcing, Knowledge@Wharton, Web Hosting, Information Technology Outsourcing, Strategy, Outsourcing, It Services, Management, It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2001-08-15
Will Outsourcing Still Fly?
Information Technology IT outsourcing is the strategy wherein IT assets and management responsibilities for delivery of IT services are procured by an organization from outside agencies. These outside agencies or firms have expertise in executing and delivering the procured IT services or assets. However, certain issues have to be addressed...
Tags: IT Services, CFO Publishing Corp., Information Technology, Information Technology Outsourcing, Strategy, Outsourcing, Management, It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2003-02-01
Making IT Outsourcing Work For You
In times of intense competitive and economic pressures, outsourcing IT can be an effective strategy to optimize costs and gain technical skills. It enables an organization to focus on its core business areas. One of the key steps in IT outsourcing is the development of a comprehensive plan that serves...
Tags: Information Technology, IT Outsourcing, Computerworld, Outsourcing, It Services, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management
White papers 2003-09-15
Business Process Outsourcing Overhyped?
From the executive summary: ‘Business Process Outsourcing BPO, in which firms turn over many back-office functions to outside vendors, has been hyped as one of the next big things in IT. The research firms, however, beg to differ. They warn that cost savings garnered through such deals may not be...
Tags: Business Process, BPO, Jupitermedia Corp., Back-office, Business Process Outsourcing (BPO), Outsourcing, Operational Planning, It Services, Operational Accounting, It Operations, Business Operations, Outsourcing & Subcontracting, Finance
White papers 2003-09-02
Backlash
From the executive summary: ‘Outsourcing of IT services and back-end business processes to low-cost countries are seen as a big money-saver in corporate boardrooms in the U.S. However, laid-off workers, hit by recession, look at it differently: Offshore outsourcing is moving jobs outside the country, and they are pushing policy-makers...
Tags: International Data Group, Outsourcing, Operational Planning, It Services, It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2003-06-01
Reasons For IT Outsourcing
Information Technology IT outsourcing involves procurement of IT tools and IT services from outside agencies. IT outsourcing areas include information processing services, facilities management, and systems integration. Offshore outsourcing involves procurement of services or goods from an outside agency that is outside the national borders of the host country. The...
Tags: Information Technology, IT Outsourcing, Information Technology Outsourcing, Outsourcing, It Services, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management
Presentations 2003-01-01
Underwriting A New Method Of BPO
Business Process Outsourcing BPO is the strategy wherein an organization bestows the ownership and execution of a strategic service to an external firm. The external firm chosen for the purpose has domain expertise in rendering the particular service. This ensures enhanced efficiency of the process and contributes in lowering the...
Tags: BPO, Everest Group, Business Process Outsourcing (BPO), Outsourcing, It Services, Operational Planning, It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2000-11-01
Outsourcing For Best Performance :One Company's Search For Stable, Yet Flexible IT Services
Information Technology IT outsourcing is the strategy wherein IT assets and management responsibilities for delivery of IT services are procured by an organization from outside agencies. These outside agencies or firms have expertise in executing and delivering the procured IT services or assets. Therefore, IT outsourcing strategy helps the organization...
Tags: Performance, Information Technology, Everest Group, Information Technology Outsourcing, Strategy, It Services, Outsourcing, Management, It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2003-06-01
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