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	<title><![CDATA[it services and strategy Resources | BNET]]></title>
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	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to it services and strategy]]></description>
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		<title><![CDATA[Business Continuity Planning - IT Survival Guide]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1186693]]></link>
		<description><![CDATA[The purpose of this primer is to help businesses of all sizes begin the process of developing an effective business continuity plan designed to minimize the impact of disasters and reduce risk. To aid your planning, you will find the following:    A definition of what a disaster...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 17 Nov 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://resources.bnet.com/topic/business+continuity+planning.html"><![CDATA[Business Continuity Planning]]></category>
		<category domain="http://resources.bnet.com/topic/ca+xosoft.html"><![CDATA[CA XOSoft]]></category>
		<category domain="http://resources.bnet.com/topic/disaster.html"><![CDATA[Disaster]]></category>
		<category domain="http://resources.bnet.com/topic/business+continuity.html"><![CDATA[Business Continuity]]></category>
		<category domain="http://resources.bnet.com/topic/business+security.html"><![CDATA[Business Security]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
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		<title><![CDATA[Northrop And Virginia Might Have Bitten Off More IT Support Than They Could Chew]]></title>
		<link><![CDATA[http://industry.bnet.com/government/10003566/northrop-and-virginia-might-have-bitten-off-more-it-support-then-they-could-chew/]]></link>
		<description><![CDATA[The State of Virginia signed an ambitious contract with Northrop Grumman to outsource their IT services several years ago.  Now it has not gone as well as hoped and there are investigations and recriminations. by Matthew Potter]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 14 Oct 2009 03:05:25 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://resources.bnet.com/topic/virginia.html"><![CDATA[Virginia]]></category>
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		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
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		<category domain="http://resources.bnet.com/topic/matthew+potter.html"><![CDATA[Matthew Potter]]></category>
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	<item>
		<title><![CDATA[Alibaba Starts Its Shopping Spree: Buys HiChina Stake For $63.75 Million]]></title>
		<link><![CDATA[http://dw.com.com/redir?destUrl=http%3A%2F%2Fpaidcontent.org%2Farticle%2F419-alibaba-starts-its-shopping-spree-buys-hichina-stake-for-63.75-million%2F&siteid=23&tag=contentnext]]></link>
		<description><![CDATA[ China&#8217;s Alibaba Group has hinted for several months now that it is looking to make acquisitions and it has finally made a purchase: The Chinese e-commerce giant&#8217;s Alibaba.com unit is buying a controlling stake in HiChina&#8212;which provides domain name, email hosting, and website design services&#8212;for $63.75 million in cash...]]></description>
		<s:doctype><![CDATA[External links]]></s:doctype>
		<pubDate>Mon, 28 Sep 2009 17:30:39 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/alibaba.com.html"><![CDATA[Alibaba.com]]></category>
		<category domain="http://resources.bnet.com/topic/hichina.html"><![CDATA[HiChina]]></category>
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		<title><![CDATA[Focus on temporary staff behind Morson progress]]></title>
		<link><![CDATA[http://dw.com.com/redir?destUrl=http%3A%2F%2Fwww.ft.com%2Fcms%2Fs%2F0%2F813ffb0e-a7da-11de-b0ee-00144feabdc0.html&siteid=23&tag=financialtimes]]></link>
		<description><![CDATA[ Morson, the Aim-listed company that provides technical staff to the aerospace, defence, nuclear power, rail and other industries, said it was holding its own in the recession.Ged Mason, chief executive, yesterday said that "demand looks good in the long term and we are positive about what is on the...]]></description>
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		<pubDate>Tue, 22 Sep 2009 19:00:00 -0700</pubDate>
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		<title><![CDATA[ITIL - One Step at a Time: A Worry Free Approach to Implementing a Pragmatic ITIL Solution]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1157727]]></link>
		<description><![CDATA[The Information Technology Infrastructure Library ITIL is the most popularly adopted best practice implementation available today and includes an IT management framework emphasizing management from the perspectives of both the business and IT service consumers. By utilizing a pragmatic approach to implementing ITIL, significant improvements to an IT infrastructure can...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 01 Sep 2009 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://resources.bnet.com/topic/kace.html"><![CDATA[Kace]]></category>
		<category domain="http://resources.bnet.com/topic/itil.html"><![CDATA[ITIL]]></category>
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	<item>
		<title><![CDATA[The Journey To High Performance - Transforming Accenture's IT Services]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1179325]]></link>
		<description><![CDATA[Like many of the clients it serves, Accenture's internal Information Technology IT function supports a large, global workforce, with all the challenges that task entails. Enabling more than 133,000 people in 48 countries to work anytime, anywhere, is no easy feat. Accenture requires a vast array of productivity, collaboration and...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Fri, 27 Feb 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[IT Services]]></category>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://resources.bnet.com/topic/accenture+ltd..html"><![CDATA[Accenture Ltd.]]></category>
		<category domain="http://resources.bnet.com/topic/high-performance.html"><![CDATA[High-performance]]></category>
		<category domain="http://resources.bnet.com/topic/leadership.html"><![CDATA[Leadership]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ACN</category>
		<category domain="tickers">ACN</category>
	</item>
	<item>
		<title><![CDATA[Risk Management In Outsourcing IT Tasks]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1128663]]></link>
		<description><![CDATA[International business has brought the whole human race into close contact with each other, and interacting with a man located overseas has become a norm in this digital era. As businesses all over the world adjust to the effects with time, they have also realized its significance for their day-to-day...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 03 Feb 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/risk+management.html"><![CDATA[Risk Management]]></category>
		<category domain="http://resources.bnet.com/topic/articleclick.com.html"><![CDATA[ArticleClick.com]]></category>
		<category domain="http://resources.bnet.com/topic/managed+hosting.html"><![CDATA[Managed Hosting]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/financial+planning.html"><![CDATA[Financial Planning]]></category>
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	</item>
	<item>
		<title><![CDATA[Knowledge Process Outsourcing]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1128671]]></link>
		<description><![CDATA[Knowledge process outsourcing is the combined set of business process outsourcing, Research Process Outsourcing and Analysis proves outsourcing. Knowledge Process Outsource Industry is handling more amount of high skilled work other than the BPO Industry. While Knowledge Process Outsourcing derives its strength from the depth of knowledge, experience and judgment...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sun, 02 Nov 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://resources.bnet.com/topic/knowledge.html"><![CDATA[Knowledge]]></category>
		<category domain="http://resources.bnet.com/topic/articleclick.com.html"><![CDATA[ArticleClick.com]]></category>
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		<category domain="http://resources.bnet.com/topic/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
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	</item>
	<item>
		<title><![CDATA[High Performance In Sight: Pharmaceutical Company Saves Money By Streamlining IT Infrastructure]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1181163]]></link>
		<description><![CDATA[To sustain revenues in a competitive market and invest more aggressively in research and development, one of the world's largest pharmaceutical companies made a strategic decision to reduce US$100 million from its IT budget. IT standardization was the first item on the agenda. Accenture marshalled a team from Accenture Technology...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Wed, 23 Jul 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/it+infrastructure.html"><![CDATA[IT Infrastructure]]></category>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://resources.bnet.com/topic/accenture+ltd..html"><![CDATA[Accenture Ltd.]]></category>
		<category domain="http://resources.bnet.com/topic/high-performance.html"><![CDATA[High-performance]]></category>
		<category domain="http://resources.bnet.com/topic/pharmaceutical+company.html"><![CDATA[Pharmaceutical Company]]></category>
		<category domain="http://resources.bnet.com/topic/itil.html"><![CDATA[ITIL]]></category>
		<category domain="http://resources.bnet.com/topic/process+improvement.html"><![CDATA[Process Improvement]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">ACN</category>
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	</item>
	<item>
		<title><![CDATA[Harnessing the Power of ITIL]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=922171]]></link>
		<description><![CDATA[ITIL is quickly becoming the global standard in IT service delivery, and for good reason — it offers IT leaders a robust, flexible, and transparent way to manage technology services and align with the business. Proper implementation is essential for getting the most out of ITIL: IT leaders should understand...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 18 Apr 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://resources.bnet.com/topic/itil.html"><![CDATA[ITIL]]></category>
		<category domain="http://resources.bnet.com/topic/process+improvement.html"><![CDATA[Process Improvement]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
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	</item>
	<item>
		<title><![CDATA[After a Horrible Summer, Airlines Change Their Ways]]></title>
		<link><![CDATA[http://blogs.bnet.com/intercom/?p=876]]></link>
		<description><![CDATA[It's been a particularly frustrating summer at the airport. The NY Times called it "a summer marked by widespread flight cancellations and delays, and the most crowded planes in the history of jet travel." Flights were so overbooked and the aging air-traffic control system so overburdened that when severe weather...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 10 Sep 2007 09:55:55 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/business+traveler.html"><![CDATA[Business Traveler]]></category>
		<category domain="http://resources.bnet.com/topic/airline.html"><![CDATA[Airline]]></category>
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		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
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		<category domain="http://resources.bnet.com/topic/jessica+stillman.html"><![CDATA[Jessica Stillman]]></category>
	</item>
	<item>
		<title><![CDATA[ITIL Service Delivery]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1179299]]></link>
		<description><![CDATA[A growing European pharmaceutical company realized its IT service delivery was unable to support rapid expansion. Accenture conducted a nine-week assessment, which resulted in an IT consolidation plan. Accenture helped standardize processes, and source data center and wide area network services for cost and quality advantages. Run costs are projected...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 30 May 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/accenture+ltd..html"><![CDATA[Accenture Ltd.]]></category>
		<category domain="http://resources.bnet.com/topic/service+delivery.html"><![CDATA[Service Delivery]]></category>
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		<category domain="http://resources.bnet.com/topic/itil.html"><![CDATA[ITIL]]></category>
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		<category domain="http://resources.bnet.com/topic/data+management.html"><![CDATA[Data Management]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">ACN</category>
		<category domain="tickers">ACN</category>
	</item>
	<item>
		<title><![CDATA[Outsourcing B2B Operations to a Managed Services Provider]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=325934]]></link>
		<description><![CDATA[Companies seeking to drive growth and cut costs this year are increasingly adopting business-to-business (B2B) collaboration strategies.  These strategies provide greater efficiency along with real-time visibility and control over the business processes that they share with customers, suppliers, banks and other outside partners.  For organizations looking to increase...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 15 Feb 2007 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/managed+services.html"><![CDATA[Managed Services]]></category>
		<category domain="http://resources.bnet.com/topic/sterling+commerce.html"><![CDATA[Sterling Commerce]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/b2b.html"><![CDATA[B2B]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/e-business%252fe-commerce.html"><![CDATA[E-business/E-Commerce]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
	</item>
	<item>
		<title><![CDATA[Starbucks Taps Unisys to Provide IT Services Supporting International Growth Strategy]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_Oct_24/ai_n27031259]]></link>
		<description><![CDATA[BLUE BELL, Pa. -- Unisys Corporation (NYSE:UIS) today announced that Starbucks Corporation (NASDAQ:SBUX), the world's leading specialty coffee company, has selected Unisys to provide information technology services supporting Starbucks aggressive global expansion.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 24 Oct 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[information technology]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[IT services]]></category>
		<category domain="http://resources.bnet.com/topic/starbucks+corp..html"><![CDATA[Starbucks Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[strategy]]></category>
		<category domain="http://resources.bnet.com/topic/unisys+corp..html"><![CDATA[Unisys Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">SBUX</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">UIS</category>
		<category domain="tickers">SBUX,UIS</category>
	</item>
	<item>
		<title><![CDATA[In the spotlight: The human side of business continuity planning]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=242752]]></link>
		<description><![CDATA[IBM's new white paper, "In the spotlight: The human side of business continuity planning," outlines issues and risks related to human capital resiliency that could arise in any crisis, and provides a comprehensive framework for addressing them. The paper offers key insights to all business leaders, but should be of...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 01 Jul 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/business+continuity+planning.html"><![CDATA[Business Continuity Planning]]></category>
		<category domain="http://resources.bnet.com/topic/business+continuity.html"><![CDATA[Business Continuity]]></category>
		<category domain="http://resources.bnet.com/topic/ibm+corp..html"><![CDATA[IBM Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/business+security.html"><![CDATA[Business Security]]></category>
		<category domain="http://resources.bnet.com/topic/human+capital.html"><![CDATA[Human Capital]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">IBM</category>
		<category domain="tickers">IBM</category>
	</item>
	<item>
		<title><![CDATA[Unisys to Provide Comprehensive Portfolio of IT Services Centered on Microsoft's Vision for Unified Communications; Combined Unisys and Microsoft Strategy Simplifies Communications for the Global Workforce]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_June_26/ai_n16498599]]></link>
		<description><![CDATA[BLUE BELL, Pa. -- Unisys Corporation (NYSE:UIS) today announced its support for Microsoft's unique vision for unified communications, which delivers intuitive and seamless communications across email, instant messaging, voice, data, video and Web conferencing. To bridge barriers between disparate information systems and communications means, Unisys is developing a comprehensive portfolio...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 26 Jun 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[information technology]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[IT services]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[strategy]]></category>
		<category domain="http://resources.bnet.com/topic/unified+communications.html"><![CDATA[unified communications]]></category>
		<category domain="http://resources.bnet.com/topic/unisys+corp..html"><![CDATA[Unisys Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/vision.html"><![CDATA[vision]]></category>
		<category domain="http://resources.bnet.com/topic/workforce.html"><![CDATA[workforce]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">UIS</category>
		<category domain="tickers">MSFT,UIS</category>
	</item>
	<item>
		<title><![CDATA[Business Process Management - The Key To ITIL Success]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=276293]]></link>
		<description><![CDATA[As IT organizations worldwide make the conceptual transition from managers of technology assets to providers of quality-managed services, many are turning to the Information Technology Infrastructure Library ITIL as a source of standardized best practices for service-oriented IT management. The goal of ITIL is to improve the quality and efficiency,...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jun 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/bpm.html"><![CDATA[BPM]]></category>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://resources.bnet.com/topic/itil.html"><![CDATA[ITIL]]></category>
		<category domain="http://resources.bnet.com/topic/process+improvement.html"><![CDATA[Process Improvement]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Align IT to Your Business with IBM IT Service Management]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=283158]]></link>
		<description><![CDATA[This paper provides an overview of the IT capabilities and business benefits that companies can realize with IBM IT Service Management solutions available. An IBM IT Service Management platform offers an open  standards-based foundation for integrating and sharing information across IT organization silos - for  more effective and...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jun 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://resources.bnet.com/topic/ibm+corp..html"><![CDATA[IBM Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/service+level+management.html"><![CDATA[Service Level Management]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/it+service+management.html"><![CDATA[It service Management]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">IBM</category>
		<category domain="tickers">IBM</category>
	</item>
	<item>
		<title><![CDATA[Large Scale IT Services Outsourcing - Do's And Don'ts]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=321744]]></link>
		<description><![CDATA[The primary goal of this paper is to address the challenges faced by organizations that are currently outsourced and are forced to look at various options as a result of one of many drivers (end-of-contract, failure of incumbent to perform, adverse business climate, or change in leadership - mainly through...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 19 May 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[A Team Effort Reduces Costs and Increases Efficiencies]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=255122]]></link>
		<description><![CDATA[Blue Shield of California's aging midrange servers had become unreliable, expensive to support and were unable to run new versions of software. These technology limitations hindered growth and made it increasingly difficult for EDS - which was providing the insurer IT outsourcing and support services - to exceed contractual service...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Thu, 01 Dec 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/blue+cross+blue+shield.html"><![CDATA[Blue Cross Blue Shield]]></category>
		<category domain="http://resources.bnet.com/topic/team.html"><![CDATA[Team]]></category>
		<category domain="http://resources.bnet.com/topic/electronic+data+systems+corp..html"><![CDATA[Electronic Data Systems Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/team+effort.html"><![CDATA[Team Effort]]></category>
		<category domain="http://resources.bnet.com/topic/server+consolidation.html"><![CDATA[Server Consolidation]]></category>
		<category domain="http://resources.bnet.com/topic/team+management.html"><![CDATA[Team Management]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/servers.html"><![CDATA[Servers]]></category>
		<category domain="http://resources.bnet.com/topic/hardware.html"><![CDATA[Hardware]]></category>
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		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">EDS</category>
		<category domain="tickers">EDS</category>
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