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13 Resources for

itil and quality

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INDUS Corporation Promotes Mark Cooperstock to Vice President Aerospace and Technical Solutions Division: To: TECHNOLOGY EDITORS Contact: Patricia Nunn of INDUS Corporation, +1-703-852-9480, pnunn@induscorp.com VIENNA, Va.,Feb.15/PRNewswire-USNewswire/ --INDUS Corporation INDUS, a leading Federal IT solutions provider, today announced the promotion of Mark Cooperstock to Vice President, Aerospace and Technical Solutions Division. Since joining INDUS in 1996, Mark has performed in an exemplary manner...; Tags: aerospace, Indus Corp., ITIL, Manufacturing, NASA, Quality; Research articles 2008-02-15
INDUS Corporation Awarded GSA Alliant Contract: To: BUSINESS EDITORSContact: Rob Blumenthal of INDUS Corporation, +1-703-852-9437, rblumenthal@induscorp.com VIENNA, Va., Aug. 1 /PRNewswire-USNewswire/ -- INDUS Corporation INDUS, a leading Federal IT solutions provider, announced today that the General Services Administration GSA will award INDUS a GSA Alliant contract. Alliant is a 10 year Indefinite-Delivery, Indefinite-Quantity contract, with a...; Tags: Indus Corp., ITIL, MARKETING, Quality, SOFTWARE, Strategy, U.S. General Services Administration; Research articles 2007-08-01
IT Best Practices: With Help from ITIL, Business Comes First.(Information Technology Infrastructure Library): ITIL, the IT Infrastructure Library, entered the North American consciousness just in time to help shift the focus from putting technology first to putting business first. It's a change that amounts to a seismic jolt to the culture of insurance company IT departments. ...; Tags: Allstate Corp., ITIL, Quality; Research articles 2007-02-01
Aligning COBIT, ITIL and ISO 17799 for Business Benefit.: ROLLING MEADOWS, Illinois, November 9 /PRNewswire/ -- Best practices such as COBIT, ITIL and ISO 17799 are used worldwide to improve performance, value and control over organizations' IT investments. Until now, their value and purpose have been discussed mainly among IT professionals....; Tags: benefit, ISO, ITIL, Quality; Research articles 2005-11-09
London Business School selects IT service management solutions from ITIL specialist - Touchpaper.: M2 PRESSWIRE-12 June 2003-Touchpaper: London Business School selects IT service management solutions from ITIL specialist - TouchpaperC1994-2003 M2 COMMUNICATIONS LTD RDATE:12062003 London Business School is consistently ranked among the top ten business schools in the world. Its mission to become the...; Tags: ITIL, London Business School, Quality, Strategy; Research articles 2003-06-12

REMINDER/MSP Association's Global MSP Conference To Be Held In New Orleans, June 10-12, 2002: Business Editors REMINDER...for Mon.(June 10) Note to Editors: There is a caret in the company name between Ramp and Rate. CONCORD, Mass.--BUSINESS WIRE--June 10, 2002 First Conference for Service Providers Features Best Practice Sessions from Tier 1 Research, Strategic Pricing Group, Ramp^Rate, itSMF, and...; Tags: conference, ITIL, MSP Association, Quality, Strategy; Research articles 2002-06-10
Workflow: The Compliance Project Engine: Businesses today are required by law to comply with a vast range of regulations and standards. They have to implement new procedures to ensure full accountability, maintain records of all decisions taken and analyze any deviation through the use of audits. An organization's ability to manage compliance and governance projects...; Tags: Compliance, Workflow, Standards, Advantys, ITIL, Quality, Regulatory Compliance, Process Improvement, Hipaa, Regulations, Sarbanes-Oxley, It Services, Business Operations, Human Resources, Policies And Procedures, Healthcare, Government, Financial Accounting, Finance; White papers 2006-02-16
Change Management: A CA IT Service Management Process Map: CA's IT Service Management ITSM Process Maps provide a clear representation of the ITIL best practice framework. It uses the analogy of subway or underground system transport maps to illustrate how best to navigate a journey of continuous IT service improvement. Each map details each ITIL process track, the ITIL...; Tags: Service Management, Change Management, Computer Associates International Inc., ITIL, It Services, Service Level Management, Process Improvement, It Operations, It service Management, Quality, Business Operations; White papers 2006-06-01
Business Process Management - The Key To ITIL Success: As IT organizations worldwide make the conceptual transition from managers of technology assets to providers of quality-managed services, many are turning to the Information Technology Infrastructure Library ITIL as a source of standardized best practices for service-oriented IT management. The goal of ITIL is to improve the quality and efficiency,...; Tags: Business Process, BPM, Information Technology, ITIL, Process Improvement, It Services, Strategy, Quality, Business Operations, Management; White papers 2006-06-01
Challenge Of Adopting Multiple Process Improvement Frameworks: The phenomenon of organisations concurrently implementing multiple process frameworks was highlighted in a survey conducted at the Australian Information Tech Technology Service Management Forum. While the survey gathered insights on the status, issues and expectations of organisations implementing the IT Infrastructure Library ITIL, it was evident from the data co...; Tags: Capability Maturity Model, University Of Southern Queensland, ITIL, Capability Maturity Model (CMM), Process Improvement, It Services, Software Development, Software/Web Development, Quality, Business Operations; White papers 2006-06-04
Harnessing the Power of ITIL: ITIL is quickly becoming the global standard in IT service delivery, and for good reason — it offers IT leaders a robust, flexible, and transparent way to manage technology services and align with the business. Proper implementation is essential for getting the most out of ITIL: IT leaders should understand...; Tags: Information Technology, ITIL, Process Improvement, It Services, Strategy, Quality, Business Operations, Management; White papers 2008-04-18
Put ITIL best practices to work for your business: What do the new ITIL® standards mean for a small business? This view into ITIL best practices in service management shows how you can maximize the business value of your technology. With an adaptable approach, aligning IT operations with business goals can add value, and ITIL V3 can help. ...; Tags: Best Practice, ITIL, Process Improvement, It Services, Quality, Business Operations; White papers 2007-07-27
ITIL - One Step at a Time: A Worry Free Approach to Implementing a Pragmatic ITIL Solution: The Information Technology Infrastructure Library ITIL is the most popularly adopted best practice implementation available today and includes an IT management framework emphasizing management from the perspectives of both the business and IT service consumers. By utilizing a pragmatic approach to implementing ITIL, significant improvements to an IT infrastructure can...; Tags: Information Technology, Kace, ITIL, Process Improvement, It Services, Strategy, Quality, Business Operations, Management; White papers 2009-09-01