<![CDATA[itil and service management Resources | BNET]]> en-us <![CDATA[IDC's IT Service Management and ITIL Forum to Showcase How to Deliver High Quality IT Service Through the Use of ITIL]]> Wed, 24 Oct 2007 00:00:00 -0700 <![CDATA[HP Enhances Service Management Offerings to Help Customers Take Advantage of ITIL v3]]> Tue, 29 May 2007 00:00:00 -0700 HPQ HPQ <![CDATA[Register now for the upcoming HP webcast 'The Next Stage in Availability and Service Management: ITIL 3 for Continual Improvement' by the CMP Technology brands InformationWeek and Network Computing.]]> Tue, 15 May 2007 00:00:00 -0700 HPQ HPQ <![CDATA[Change Management: A CA IT Service Management Process Map]]> Thu, 01 Jun 2006 00:00:00 -0700