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- BYU Strengthens ITIL Adoption with Managed Objects BSM
- Brigham Young University Taps BSM Vendor's Core Competencies in Integration and Visualization to Control and Manage the Impact of IT Change Processes MCLEAN, Va. -- Managed Objects, the Business Service Management BSM Company, today announced Brigham Young University BYU has implemented Managed Objects BSM to strengthen its adoption of...
- Research articles 2008-05-13
- INDUS Corporation Awarded GSA Alliant Contract
- To: BUSINESS EDITORSContact: Rob Blumenthal of INDUS Corporation, +1-703-852-9437, rblumenthal@induscorp.com VIENNA, Va., Aug. 1 /PRNewswire-USNewswire/ -- INDUS Corporation INDUS, a leading Federal IT solutions provider, announced today that the General Services Administration GSA will award INDUS a GSA Alliant contract. Alliant is a 10 year Indefinite-Delivery, Indefinite-Quantity contract, with a...
- Research articles 2007-08-01
- New Survey Finds Enterprises are Turning to ITIL & CMDBs as Keys to IT Change Management
- MCLEAN, Va. -- Enterprise Management Associates' Analyst Lisa Erickson-Harris to Detail Best Practice Findings for Lowering Risk in Today's IT Infrastructure in June 2nd Webinar Managed Objects, the Business Service Management Company, today released the results of an independent survey commissioned by Managed Objects and conducted by Enterprise Management...
- Research articles 2005-05-24
- FAA Win Sends Axios Flying Higher in America.
- EDINBURGH, Scotland, May 9 /PRNewswire/ -- Axios Systems (www.axiossystems.com), the international software firm, has hit new heights in the USA by winning a contract from the Federal Aviation Administration FAA to provide a centralized IT Service Management solution. The...
- Research articles 2005-05-09
- Axios Makes it Three in a Row in Winning Help Desk Vendors' Poll.
- EDINBURGH, Scotland, January 19 /PRNewswire/ -- Axios Systems (www.axiossystems.com) has been voted the top IT Help Desk software vendor for the third time in succession. The Edinburgh-based firm, which has 11 offices in nine countries in Europe, North America, the...
- Research articles 2005-01-19
- itSMF USA Annual Conference and Trade Show in Long Beach To Be Largest To Date
- NEW YORK -- Jupitermedia Corporation (Nasdaq: JUPM) today announced that the fourth annual itSMF USA Conference & Expo - The Official Event of the itSMF USA - is the largest to date with over 60 exhibiting companies. The event will be held September 27 - October 2, 2004 at The...
- Research articles 2004-09-22
- London Business School selects IT service management solutions from ITIL specialist - Touchpaper.
- M2 PRESSWIRE-12 June 2003-Touchpaper: London Business School selects IT service management solutions from ITIL specialist - TouchpaperC1994-2003 M2 COMMUNICATIONS LTD RDATE:12062003 London Business School is consistently ranked among the top ten business schools in the world. Its mission to become the...
- Research articles 2003-06-12
- REMINDER/MSP Association's Global MSP Conference To Be Held In New Orleans, June 10-12, 2002
- Business Editors REMINDER...for Mon.(June 10) Note to Editors: There is a caret in the company name between Ramp and Rate. CONCORD, Mass.--BUSINESS WIRE--June 10, 2002 First Conference for Service Providers Features Best Practice Sessions from Tier 1 Research, Strategic Pricing Group, Ramp^Rate, itSMF, and...
- Research articles 2002-06-10
- Configuresoft and EDS Host Webinar Outlining Strategies for Adopting ITIL V3
- Configuresoft's Technology Strategist George Gerchow and EDS Process Consultant Rick Giesinger Look at How Changes in V3 Affect your ITIL Program
- Research articles 2007-10-09
- MSP Association, IT Service Management Forum to Collaborate; Effort to Help Drive Quality of Service in Internet Delivery of IT Functions
- Business/Technology Editors WAKEFIELD, Mass.--BUSINESS WIRE--Feb. 4, 2002 The MSP Association, a consortium of companies that are defining and promoting quality of service in the Internet delivery of select IT functions, and the IT Service Management Forum itSMF, a non-profit organization dedicated to promoting and helping to set standards...
- Research articles 2002-02-04
- How ABN AMRO Asset Management Banks On IT Service Management
- Asset management is a fast-moving business. So when staff have IT problems, they want a quick return on their employer's investment.ABN AMRO Asset Management is one of the world's leading asset managers, looking after more than 175 billion euros (108 billion sterling) from more than 30 locations around the globe.If...
- Research articles 1970-01-01
- Business Process Management - The Key To ITIL Success
- As IT organizations worldwide make the conceptual transition from managers of technology assets to providers of quality-managed services, many are turning to the Information Technology Infrastructure Library ITIL as a source of standardized best practices for service-oriented IT management. The goal of ITIL is to improve the quality and efficiency,...
- White papers 2006-06-01
- Harnessing the Power of ITIL
- ITIL is quickly becoming the global standard in IT service delivery, and for good reason — it offers IT leaders a robust, flexible, and transparent way to manage technology services and align with the business. Proper implementation is essential for getting the most out of ITIL: IT leaders should understand...
- White papers 2008-04-18
- ITIL - One Step at a Time: A Worry Free Approach to Implementing a Pragmatic ITIL Solution
- The Information Technology Infrastructure Library ITIL is the most popularly adopted best practice implementation available today and includes an IT management framework emphasizing management from the perspectives of both the business and IT service consumers. By utilizing a pragmatic approach to implementing ITIL, significant improvements to an IT infrastructure can...
- White papers 2009-09-01
- Maximo IT Service Management: Leveraging ITIL
- This paper gives you detail of how Information Technology Infrastructure Library ITIL has paved the way by providing a nonproprietary, concrete framework for implementing service management best practices appropriate with overall business objectives. Basing IT processes on ITIL guidelines enables organizations to effectively manage IT changes, assets, personnel, and service...
- White papers 2005-04-11
- ITIL Service Delivery
- A growing European pharmaceutical company realized its IT service delivery was unable to support rapid expansion. Accenture conducted a nine-week assessment, which resulted in an IT consolidation plan. Accenture helped standardize processes, and source data center and wide area network services for cost and quality advantages. Run costs are projected...
- White papers 2007-05-30
- High Performance In Sight: Pharmaceutical Company Saves Money By Streamlining IT Infrastructure
- To sustain revenues in a competitive market and invest more aggressively in research and development, one of the world's largest pharmaceutical companies made a strategic decision to reduce US$100 million from its IT budget. IT standardization was the first item on the agenda. Accenture marshalled a team from Accenture Technology...
- Case studies 2008-07-23
- Project Management & Business Skills Training Catalog
- Improve your professional skills and increase your efficiency Our latest training courses offer expert instruction and exam prep for project management, business skills, business analysis, and ITIL. Learn more about these courses in our environmentally-friendly digital catalog. In this issue: Buy two...
- White papers 2009-11-23
Additional Resources
- FrontRange Solutions and Elyzium sign strategic partnership agreement for IT service management; Business relationship aligns business strategy with ITIL best practice.
- M2 PRESSWIRE-13 September 2005-FrontRange Solutions: FrontRange Solutions and Elyzium sign strategic partnership agreement for IT service management; Business relationship aligns business strategy with ITIL best practiceC1994-2005 M2 COMMUNICATIONS LTD RDATE:13092005 Reading, UK -- FrontRange Solutions FrontRange has signed a distribution...
- Research articles 2005-09-13
- FrontRange Launches New ITIL-Compatible IT Service Management Solution
- PLEASANTON, Calif. -- New Modular Product Extends HEAT Capabilities and Aligns Business Strategy with Best Practices for IT Processes
- Research articles 2005-02-02
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