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- Psytechnics Resolves Speech Recognition Hang-Ups; Voice Quality Expert Offers a Solution to the Number One Frustration with Interactive Voice Response -IVR- Systems
- Business Editors/High-Tech Writers
- Research articles 2003-03-31
- Unisys delivers speech recognition for call centers.
- Large call centers incorporate virtually all the technologies found in modern networks: digital switching and traffic distribution systems, LANs and client-server architectures, relational databases, screen pops and other computer-telephony integrati Large call centers incorporate virtually all the technologies found in modern networks: digital switching and...
- Research articles 1996-12-01
- VOICE PROCESSING CORP.'S SPEECH RECOGNITION INCORPORATED INTO EDIFY'S ELECTRONIC WORKFORCE; First Use of Speech Recognition in Agent-Based Software
- CAMBRIDGE, Mass.--BUSINESS WIRE--July 12, 1995--Voice Processing Corporation VPC announced today that its VPro speech recognition technology will be deployed in Edify Corporation's recently announced Electronic Workforce Release 3.5 interactive voice response IVR applications. The Electronic Workforce is a software agent platform that enables companies to easily deploy IVR applications...
- Research articles 1995-07-12
- Fonix Speech Recognition Deployed by Smart Solutions for Retail Pharmacy IVR
- SALT LAKE CITY -- Pharmacies may now provide their customers with an easy-to-use, cost-effective speech interface to access prescription information
- Research articles 2004-08-16
- Better Speech Rec Drives IVR Market.(Frost & Sullivan on integrated voice response)(Industry Overview)(Statistical Data Included)
- Advances in speech recognition technology and integrated voice response IVR software will be the driving force as IVR revenues double between 2000 and 2007, according to researchers at Frost & Sullivan. "Speech recognition is expect Advances in speech recognition...
- Research articles 2001-10-01
- Artisoft and Interactive Northwest to Deliver Integrated IVR And Speech Recognition Solutions Based On Artisoft Televantage
- Business/Technology Editors
- Research articles 2001-03-12
- Empirix Hammer FX-IP 2.2 VoIP Feature Test System Adds Cisco Skinny Protocol Support, Advanced Speech Recognition for Automated IVR Testing
- SAN DIEGO -- From VoiceCon Fall 2005, EmpirixR Inc., the leading provider of integrated testing and management solutions for Web and voice applications and VoIP networks, today announced the addition of support for Cisco Skinny Client Control Protocol SCCP and advanced voice recognition to its award-winning Hammer FX-IPTM 2.2 VoIP...
- Research articles 2005-08-29
Additional Resources
- Paracon adds Pronexus computer telephony and speech development tools to progressive product offering; VBVoice & VBSALT, rapid application development tools for IVR, speech recognition, fax, and voice automation solutions now available through leading
- M2 PRESSWIRE-7 December 2004-Pronexus Inc: Paracon adds Pronexus computer telephony and speech development tools to progressive product offering; VBVoice & VBSALT, rapid application development tools for IVR, speech recognition, fax, and voice automation solutions now available through leading convergence distributorC1994-2004 M2 COMMUNICATIONS LTD ...
- Research articles 2004-12-07
- Aculab Bundles LumenVox Speech Recognition Software to Offer Easy Speech Package for IVR Development
- MILTON KEYNES, United Kingdom & SAN DIEGO -- Aculab, a leading provider of enabling technology for the communications market, and LumenVox, an innovator of speech recognition software, announced today the availability of "Easy Speech," a bundled development solution that includes a Prosody X media processing card from Aculab with VoiceXML/CCXML...
- Research articles 2007-08-20
- Paracon Adds Pronexus Computer Telephony and Speech Development Tools to Progressive Product Offering
- OTTAWA & GREENVILLE, S.C. -- VBVoice & VBSALT, Rapid Application Development Tools for IVR, Speech Recognition, Fax, and Voice Automation Solutions now available through Leading Convergence Distributor Pronexus Inc., a leading provider of computer telephony and speech software solutions since 1993, and Paracon, a leading distributor of converged...
- Research articles 2004-12-07
- Paracon Adds Pronexus Computer Telephony and Speech Development Tools to Progressive Product Offering.
- OTTAWA, ONTARIO and GREENVILLE, SOUTH CAROLINA, Dec 7, 2004 CCNMatthews via COMTEX -- VBVoice & VBSALT, Rapid Application Development Tools for IVR, Speech Recognition, Fax, and Voice Automation Solutions now available through Leading Convergence Distributor Pronexus Inc., a leading provider of computer telephony and...
- Research articles 2004-12-07
- Philips launches SpeechPearl 8.0 speech recognition engine. (Speech Recognition).(Brief Article)
- SpeechPearl 8.0 is the successor to Philips' telephony speech engine, SpeechPearl 2000, containing new functionality to ease application development and integration, increase accuracy and improve application usability. SpeechPearl enables IVR SpeechPearl 8.0 is the successor to Philips' telephony...
- Research articles 2002-09-01
- Voxeo Launches Turnkey VOIP Platform Including IVR, Conferencing, and More
- SAN FRANCISCO -- New Offering Delivers IVR, Call Control, Conferencing, Call Recording, Speech Recognition, Speech Synthesis, and a SIP VOIP Gateway in a Single Rack-Mount Server
- Research articles 2005-02-22
- Vodavi's PathFinder Deployed by SHENTEL and Virginia Tech. as Core Voice Processing Server for Real-Time Traffic, Traveler and Tourism Information Services Application for Virginia's Shenandoah Valley
- Business Editors/High-Tech Writers SCOTTSDALE, Ariz.--BUSINESS WIRE--Aug. 22, 2000 First-of-its-kind IVR application utilizes speech recognition and text-to-speech capabilities to improve customer satisfaction and call completion Vodavi-CT, a wholly-owned subsidiary of Vodavi Technology Inc. (Nasdaq: VTEK) Tuesday announced that the public-private partnership of Shenandoah Telephone Co. SHENTEL...
- Research articles 2000-08-22
- Maxxar, XP Systems Offering IVR Solution
- Maxxar Corp., which provides interactive information solutions and the development and distribution of products providing computer telephony integration, has formed a strategic alliance with XP Systems, a unit of Fiserv, Inc. The alliance will enable XP Systems to offer advanced speech recognition and interactive voice response IVR technologies in its...
- Research articles 2003-11-17
- Say hello to speech recognition
- In 1994, Charles Schwab & Co. was faced with skyrocketing call volumes within their call centers - and they were expecting the number of calls going into their call centers to double within 18 months. The cost of customer care was escalating but there were few low-cost options available as...
- Research articles 1998-03-01
- ENVOX UPGRADE SUPPORTS ADVANCED SPEECH RECOGNITION/TTS/VIOP.
- Envox Worldwide has introduced Envox CT ADE 9.0, the latest version of one of the most widely used interactive voice response IVR development tools in the industry. "The introduction of Envox CT ADE 9.0 reinforces our commitment to be the leading provider of CT...
- Research articles 2006-03-01
- Energy company finds its voice: hosted next-generation service improves productivity and assistance to customers
- When Green Mountain Energy customers were having difficulty completing payment transactions within the company's existing bill pay interactive voice response IVR application, staff discovered that the application's voice user interface was the problem. It required customers to enter too many data points to look up their account information, and, more...
- Research articles 2007-03-01
- Frost & Sullivan Recognizes Nortel Leadership in the IVR Market
- PALO ALTO, Calif. -- Frost & Sullivan's recent analysis, U.S. IVR Systems Market, selected Nortel as the recipient of the 2004 Market Leadership Award in recognition of maintaining the lead in the U.S. Interactive Voice Response IVR market. Nortel accomplished this by working closely with its large installed base, pursuing...
- Research articles 2005-02-22
- Envox Worldwide launches Envox CT ADE 9.0.
- M2 PRESSWIRE-25 January 2007-Honey PR: Envox Worldwide launches Envox CT ADE 9.0C1994-2007 M2 COMMUNICATIONS LTD RDATE:25012007 Major upgrade supports the latest advanced speech recognition, text-to-speech, and VoIP technologies available Fleet, United Kingdom - Envox Worldwide, a leading global provider...
- Research articles 2007-01-25
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