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- U.S. Customers are Keeping Cars Longer
- If only cars weren't so darn reliable. Of course, in a competitive market like the United States, long-lasting quality is a must. But the downside is, people don't have to buy as often. by Jim Henry
- Blog posts 2009-01-27
- Hyundai Does Well in J.D. Power IQS; Lexus Back on Top
- Hyundai shows once again that it is not to be trifled with in the United States, with a top finish among non-luxury brands in the 2009 J.D. Power Initial Quality Study. by Jim Henry
- Blog posts 2009-06-23
- J.D. Power Study: Americans Guzzling Less, Enjoying it More
- Automakers are betting big that to save gas, Americans will be satisfied with smaller vehicles with smaller engines. So far that's a good bet, according to a J.D. Power survey. by Jim Henry
- Blog posts 2009-07-21
- Auto Sales Slow in China, But Still Growing Long-Term
- China's overheated domestic market for auto sales has cooled some, but it's still a lot hotter than the United States, and will be, for years to come. by Jim Henry
- Blog posts 2008-09-08
- J.D. Power Initial Quality: Who Cares? Maybe You Should
- The results are in, for the annual J.D. Power and Associates Initial Quality Study. Porsche was the No. 1 brand for the third year in a row, with only 87 reported problems per 100 vehicles, followed by No. 2 Infiniti, No. 3 Lexus, and tied at No....
- Blog posts 2008-06-06
- J.D. Power Banking Survey Shows Drop in Customer Satisfaction
- Although American Airlines has been aptly criticized for introducing a ludicrous baggage-check fee, at least the company was upfront about it. Banks have been levying dubiously disclosed "stealth fees" against customers for years for unintentional overdrafts and cash advances, and the latest survey of customer banking satisfaction from J.D. Power...
- Blog posts 2008-05-28
Additional Resources
- Steve Saxty Joins J.D. Power and Associates as Executive Director of Automotive Marketing Solutions
- WESTLAKE VILLAGE, Calif. -- Steve Saxty has joined J.D. Power and Associates as executive director, marketing solutions for the U.S. Auto Group. Mr. Saxty will be responsible for developing brand marketing solutions and strategies that complement the firm's existing car and truck media studies and Internet-based digital marketing products....
- Research articles 2005-08-04
- Personnel.(People)(Stephen Goodall appointed CEO at J.D. Power and Associates; Brian Miller appointed v.p. at Hyundai Motor America)(Brief Article)
- J.D. POWER AND ASSOCIATES - Stephen Goodall to CEO. Goodall was president and COO since 1996. He replaces Dave Power, the 73-year-old founder. Power will continue to serve as company chairman. J.D. Power and Associates, of Westlake Village, Calif., is a marketing information services...
- Research articles 2003-06-30
- J.D. Power and Associates and SIVOX Announcing the Formation of a Marketing Alliance
- WESTLAKE VILLAGE, Calif. -- J.D. Power and Associates and SIVOX Technologies, Inc., announce the formation of a marketing alliance to provide simulation training, learning solutions and performance monitoring tools to the call center industry. The relationship will markedly enhance a contact center's ability to positively affect customer satisfaction and build...
- Research articles 2004-11-10
- Teterboro Airport Plane Crash Survivor, Rohan Foster, Will Share Personal Experience as Testament to Holy Name Hospital's Excellence in Emergency Service at J.D. Power and Associates Award Presentation
- Holy Name Hospital:Holy Name Hospital Becomes First Hospital in the Nation to Receive Both Inpatient Service Excellence and Emergency Service Excellence Awards from J.D. Power and Associates Who: ...
- Research articles 2005-11-30
- Pulte Homes Ranks Highest in Customer Satisfaction in Washington D.C. for Second Year in a Row , According to J.D. Power and Associates; Pulte Receives More Awards Than Any Other Homebuilder for Sixth-Straight Year
- FAIRFAX, Va. -- The Washington, D.C. Division of Pulte Homes, Inc. (NYSE:PHM) has received the highest ranking for customer satisfaction in the Washington, D.C. market in a tie by J.D. Power and Associates. The honor is based on results of the 2005 J.D. Power and Associates New Home-Builder Customer Satisfaction...
- Research articles 2005-09-14
- Pulte Homes' DiVosta Operations Rank Highest in Customer Satisfaction in Palm Beach for Third Year in a Row, According to J.D. Power and Associates; Pulte Receives More Awards Than Any Other Homebuilder for Sixth-Straight Year
- PALM BEACH GARDENS, Fla. -- The DiVosta operations of Pulte Homes, Inc. (NYSE:PHM) received for the third-straight year the highest ranking in customer satisfaction in the Palm Beach market by J.D. Power and Associates. The honor is based on results of the 2005 J.D. Power and Associates New Home-Builder Customer...
- Research articles 2005-09-14
- Pulte Homes Ranks Highest in Customer Satisfaction in Ft. Myers / Naples, According to J.D. Power and Associates; Pulte Receives More Awards Than Any Other Homebuilder for Sixth-Straight Year
- FT. MYERS, Fla. -- The Ft. Myers Division of Pulte Homes, Inc. (NYSE:PHM) has received the highest ranking in customer satisfaction in its market by J.D. Power and Associates. The honor is based on results of the 2005 J.D. Power and Associates New Home-Builder Customer Satisfaction StudySM, released today by...
- Research articles 2005-09-14
- Pulte Homes Ranks Highest in Customer Satisfaction in Detroit for Second Year in a Row, According to J.D. Power and Associates; Pulte Receives More Awards Than Any Other Homebuilder for Sixth-Straight Year
- ROYAL OAK, Mich. -- Pulte Homes' (NYSE:PHM) Michigan Division, headquartered in Royal Oak, has received the highest ranking for customer satisfaction in the Detroit market by J.D. Power and Associates. The honor is based on results of the 2005 J.D. Power and Associates New Home-Builder Customer Satisfaction StudySM, released today...
- Research articles 2005-09-14
- Pulte Homes Ranks Highest in Customer Satisfaction in Jacksonville for Second Year in a Row, According to J.D. Power and Associates; Pulte Receives More Awards Than Any Other Homebuilder for Sixth-Straight Year
- JACKSONVILLE, Fla. -- The Jacksonville Division of Pulte Homes, Inc. (NYSE:PHM) has received for the second-straight year the highest ranking in customer satisfaction in its market by J.D. Power and Associates. The honor is based on results of the 2005 J.D. Power and Associates New Home-Builder Customer Satisfaction StudySM, released...
- Research articles 2005-09-14
- Pulte Homes' DiVosta Operations Rank Highest in Customer Satisfaction in Tampa for Second Year in a Row , According to J.D. Power and Associates; Pulte Receives More Awards Than Any Other Homebuilder for Sixth-Straight Year
- TAMPA, Fla. -- The DiVosta operations of Pulte Homes, Inc. (NYSE:PHM) received for the second-straight year the highest ranking in customer satisfaction in the Tampa market in a tie by J.D. Power and Associates. The honor is based on results of the 2005 J.D. Power and Associates New Home-Builder Customer...
- Research articles 2005-09-14
- Pulte Homes Ranks Highest in Customer Satisfaction in Minneapolis/St. Paul for Fourth Year in a Row, According to J.D. Power and Associates; Pulte Receives More Awards Than Any Other Homebuilder for Sixth-Straight Year
- EAGAN, Minn. -- The Minnesota Division of Pulte Homes, Inc. (NYSE:PHM) has received for the fourth-straight year the highest ranking for customer satisfaction in the Minneapolis / St. Paul market by J.D. Power and Associates. The honor is based on results of the 2005 J.D. Power and Associates New Home-Builder...
- Research articles 2005-09-14
- Pulte Homes Ranks Highest in Customer Satisfaction in Houston for Fourth Year in a Row, According to J.D. Power and Associates; Pulte Receives More Awards Than Any Other Homebuilder for Sixth-Straight Year
- HOUSTON -- The Houston Division of Pulte Homes, Inc. (NYSE:PHM) has received for the fourth-straight year the highest ranking for customer satisfaction in Houston by J.D. Power and Associates. The honor is based on results of the 2005 J.D. Power and Associates New Home-Builder Customer Satisfaction StudySM, released today by...
- Research articles 2005-09-14
- Pulte Homes Ranks Highest in Customer Satisfaction in Dallas / Ft. Worth for Third Year in a Row, According to J.D. Power and Associates; Pulte Receives More Awards Than Any Other Homebuilder for Sixth-Straight Year
- COPPELL, Texas -- The Dallas Division of Pulte Homes, Inc. (NYSE:PHM) has received for the third-straight year the highest ranking for customer satisfaction in the Dallas / Ft. Worth market by J.D. Power and Associates. The honor is based on results of the 2005 J.D. Power and Associates New Home-Builder...
- Research articles 2005-09-14
- Pulte Homes Ranks Highest in Customer Satisfaction in Austin, According to J.D. Power and Associates; Pulte Receives More Awards Than Any Other Homebuilder for Sixth-Straight Year
- AUSTIN, Texas -- The Austin Division of Pulte Homes, Inc. (NYSE:PHM) has received the highest ranking in customer satisfaction in its market by J.D. Power and Associates. The honor is based on results of the 2005 J.D. Power and Associates New Home-Builder Customer Satisfaction StudySM, released today by the global...
- Research articles 2005-09-14
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