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	<title><![CDATA[j.d. power associates and phone Resources | BNET]]></title>
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	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to j.d. power associates and phone]]></description>
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		<title><![CDATA[Love the Phone, Hate the Phone Store]]></title>
		<link><![CDATA[http://industry.bnet.com/retail/100054/love-the-phone-hate-the-phone-store/]]></link>
		<description><![CDATA[Americans love their wireless gadgets but say the process of buying a phone and service plan is bad and getting worse, J.D. Power finds in its 2008 Wireless Retail Sales Satisfaction Study.    MediaPost's Marketing Daily reports that wireless retail customer satisfaction at carrier-owned stores has dropped every...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 13 May 2008 09:21:29 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/phone.html"><![CDATA[Phone]]></category>
		<category domain="http://resources.bnet.com/topic/mediapost.html"><![CDATA[MediaPost]]></category>
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		<category domain="http://resources.bnet.com/topic/wi-fi.html"><![CDATA[Wi-Fi]]></category>
		<category domain="http://resources.bnet.com/topic/wireless.html"><![CDATA[Wireless]]></category>
		<category domain="http://resources.bnet.com/topic/lisa+everitt.html"><![CDATA[Lisa Everitt]]></category>
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		<title><![CDATA[Cox Communications Receives J.D. Power and Associates' Highest Honor in Residential Telephone Customer Satisfaction in Three Regions]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2007_July_11/ai_n27301034]]></link>
		<description><![CDATA[ATLANTA -- Cox Communications Inc. announced today that it received highest honors in J.D. Power and Associates' 2007 Residential Regional Telephone Customer Satisfaction StudySM in the Northeast, Southwest and Western Regions.a This marks the fifth consecutive year that Cox's residential telephone service has ranked highest in overall customer satisfaction in...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 11 Jul 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/cox+communications+inc..html"><![CDATA[Cox Communications Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/phone.html"><![CDATA[phone]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">COX</category>
		<category domain="tickers">COX</category>
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		<title><![CDATA[Cox Communications Receives J.D. Power and Associates' Highest Honor in Telephone Customer Satisfaction in the Northeast, Southwest and Western Regions]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_July_13/ai_n26924778]]></link>
		<description><![CDATA[ATLANTA -- Cox Communications Inc., the largest cable telephony provider in the nation, announced today that it received highest honors in J.D. Power and Associates' 2006 Residential All-Distance Telephone Customer Satisfaction StudySM in the Northeast, Southwest and Western Regions. This marks the fourth consecutive year that Cox's residential telephone service...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 13 Jul 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/cox+communications+inc..html"><![CDATA[Cox Communications Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/phone.html"><![CDATA[phone]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">COX</category>
		<category domain="tickers">COX</category>
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		<title><![CDATA[Sprint Recognizes SANYO For Receiving the Highest Ranking for Customer Satisfaction in the J.D. Power and Associates 2006 U.S. Wireless Mobile Phone Evaluation Study]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_May_25/ai_n26876278]]></link>
		<description><![CDATA[OVERLAND PARK, Kan. -- Sprint (NYSE:S) congratulates SANYO for receiving the highest overall score in the J.D. Power and Associates 2006 U.S. Wireless Mobile Phone Evaluation StudySM- Volume 1*. SANYO has now received the highest in customer satisfaction with wireless mobile phones, three times in a row, tied in 2005,...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 25 May 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/phone.html"><![CDATA[phone]]></category>
		<category domain="http://resources.bnet.com/topic/sanyo+electric+co..html"><![CDATA[Sanyo Electric Co.]]></category>
		<category domain="http://resources.bnet.com/topic/sprint+communications.html"><![CDATA[Sprint Communications]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">SANYY</category>
		<category domain="tickers">SANYY</category>
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		<title><![CDATA[J.D. Power and Associates Reports: Operation and Physical Design Have Become More Critical Areas in Driving Overall Customer Satisfaction with Wireless Mobile Phones; LG and SANYO Rank Highest in a Tie in Wireless Mobile Phone Customer Satisfaction]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Oct_26/ai_n15736237]]></link>
		<description><![CDATA[WESTLAKE VILLAGE, Calif. -- As cell phones increasingly offer enhanced features such as Web-based text messaging and e-mail, as well as the ability to take still and video pictures, the operation and physical design of phones has become more important to wireless customers, according to the J.D. Power and Associates...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 26 Oct 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/cell+phone.html"><![CDATA[cell phone]]></category>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">SANYY</category>
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		<title><![CDATA[J.D. Power and Associates Reports: Cincinnati Bell Ranks Highest in Customer Satisfaction Among Residential Local Telephone Service Providers for Second Consecutive Year]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2002_August_1/ai_89956988]]></link>
		<description><![CDATA[Business Editors]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 01 Aug 2002 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
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		<title><![CDATA[Multimedia Available: J.D. Power and Associates Reports: Cincinnati Bell Ranks Highest in Customer Satisfaction Among Residential Local Telephone Service Providers]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2002_August_1/ai_89962308]]></link>
		<description><![CDATA[Business and High-Tech Writers]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 01 Aug 2002 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/multimedia.html"><![CDATA[multimedia]]></category>
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	<item>
		<title><![CDATA[J.D. Power and Associates Reports: Cincinnati Bell Ranks No. 1 in Customer Satisfaction in Nationwide Residential Local Telephone Service Providers Study]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2001_August_1/ai_76892481]]></link>
		<description><![CDATA[Business Editors]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 01 Aug 2001 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/phone.html"><![CDATA[phone]]></category>
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		<title><![CDATA[SNET Matches BellSouth as the Highest Performer in the 1999 J.D. Power and Associates Residential Local Telephone Service Satisfaction Study]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_1999_August_5/ai_55352516]]></link>
		<description><![CDATA[AGOURA HILLS, Calif.--BUSINESS WIRE--Aug. 4, 1999--]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 05 Aug 1999 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/bellsouth+corp..html"><![CDATA[BellSouth Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/phone.html"><![CDATA[phone]]></category>
		<category domain="http://resources.bnet.com/topic/telephone+service.html"><![CDATA[telephone service]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[SNET Matches BellSouth as the Highest Performer in the 1999 J.D. Power and Associates Residential Local Telephone Service Satisfaction Study]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_1999_August_4/ai_55341508]]></link>
		<description><![CDATA[AGOURA HILLS, Calif.--BUSINESS WIRE--Aug. 4, 1999--]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 04 Aug 1999 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/bellsouth+corp..html"><![CDATA[BellSouth Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/phone.html"><![CDATA[phone]]></category>
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