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	<title><![CDATA[j.d. power associates and t-mobile Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/j.d.+power+associates+and+t-mobile.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to j.d. power associates and t-mobile]]></description>
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		<title><![CDATA[J.D. Power: The 30-second window critical to carrier retail success; T-Mobile USA tops rivals.(News)]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb4962/is_200705/ai_n19232624]]></link>
		<description><![CDATA[Byline: KELLY HILL      Byline: KELLY HILL  ]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 14 May 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/t-mobile.html"><![CDATA[T-Mobile]]></category>
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		<title><![CDATA[T-Mobile USA again tops J.D. Power rankings.(News)]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb4962/is_200704/ai_n19232700]]></link>
		<description><![CDATA[Byline: KELLY HILL      Byline: KELLY HILL  ]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 23 Apr 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/t-mobile.html"><![CDATA[T-Mobile]]></category>
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		<title><![CDATA[J.D. Power: T-Mobile USA top CRM carrier.(Upfront)]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb4962/is_200701/ai_n19232085]]></link>
		<description><![CDATA[Byline: KELLY HILL      Byline: KELLY HILL  ]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 29 Jan 2007 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/t-mobile.html"><![CDATA[T-Mobile]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[T-Mobile USA Continues to Earn Highest Ranking in Wireless Customer Care by J.D. Power and Associates]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2007_Jan_25/ai_n27125825]]></link>
		<description><![CDATA[For the Fifth Consecutive Reporting Period, Customers Confirm T-Mobile as the Leader in Customer Care]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 25 Jan 2007 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/t-mobile.html"><![CDATA[T-Mobile]]></category>
		<category domain="http://resources.bnet.com/topic/wireless.html"><![CDATA[wireless]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[Wireless spending on the rise, as are customer expectations.(News)]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb4962/is_200610/ai_n18144789]]></link>
		<description><![CDATA[Customer spending on wireless services continues to increase,  according to the latest survey by J.D. Power and Associates-and  consumers' expectations of their wireless carriers will continue to  rise along with their spending.       The firm's lates    Customer spending on...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 09 Oct 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/t-mobile.html"><![CDATA[T-Mobile]]></category>
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		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[T-Mobile Receives Highest Marks for Wireless Call Quality, According to J.D. Power and Associates Study; In Regions Covering 28 of the 48 Contiguous States, T-Mobile USA Receives Highest Rankings for Call Quality]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_March_16/ai_n26798288]]></link>
		<description><![CDATA[BELLEVUE, Wash. -- T-Mobile USA, Inc. executed in 2005 the largest network build-out in its history, reflecting the company's continued focus and commitment to improving network coverage and quality. Now, there are significant signs that T-Mobile customers are reaping the benefits of an even stronger T-Mobile wireless network.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 16 Mar 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/t-mobile.html"><![CDATA[T-Mobile]]></category>
		<category domain="http://resources.bnet.com/topic/wireless.html"><![CDATA[wireless]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[T-Mobile USA tops J.D. Power customer care survey.(News)]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb4962/is_200601/ai_n18146675]]></link>
		<description><![CDATA[Byline: KELLY HILL      Byline: KELLY HILL  ]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 30 Jan 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/survey.html"><![CDATA[survey]]></category>
		<category domain="http://resources.bnet.com/topic/t-mobile.html"><![CDATA[T-Mobile]]></category>
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		<title><![CDATA[T-Mobile USA Once Again Receives Highest Ranking in Wireless Customer Care by J.D. Power and Associates; For the Third Consecutive Reporting Period, Customers Confirm T-Mobile as the Leader in Customer Care]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_Jan_25/ai_n26756541]]></link>
		<description><![CDATA[BELLEVUE, Wash. -- Once is nice. Twice is a trend. But three times is more than a charm; it's a firmly established reality.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 25 Jan 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/leader.html"><![CDATA[leader]]></category>
		<category domain="http://resources.bnet.com/topic/t-mobile.html"><![CDATA[T-Mobile]]></category>
		<category domain="http://resources.bnet.com/topic/wireless.html"><![CDATA[wireless]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[Operators make call-quality gains in J.D. Power study; Verizon Wireless, T-Mobile USA on top in most regions of country.(News)]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb4962/is_200508/ai_n18147356]]></link>
		<description><![CDATA[Byline: DAN MEYER      Byline: DAN MEYER  ]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 08 Aug 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/t-mobile.html"><![CDATA[T-Mobile]]></category>
		<category domain="http://resources.bnet.com/topic/verizon+wireless.html"><![CDATA[Verizon Wireless]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">VZ</category>
		<category domain="tickers">VZ</category>
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		<title><![CDATA[J.D. Power and Associates Reports: Live-Person Interaction is Key to Receiving Positive Wireless Customer Care Experience; T-Mobile Ranks Highest in Wireless Customer Care Performance for Second Consecutive Year]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_June_8/ai_n13802503]]></link>
		<description><![CDATA[WESTLAKE VILLAGE, Calif. -- Customer service issues that are handled by a service representative, either over the phone or at a retail store, generate significantly higher customer care ratings than non-human, computer-generated interaction, according to the J.D. Power and Associates 2005 Wireless Customer Care Performance StudySM released today.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 08 Jun 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/t-mobile.html"><![CDATA[T-Mobile]]></category>
		<category domain="http://resources.bnet.com/topic/wireless.html"><![CDATA[wireless]]></category>
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		<title><![CDATA[T-Mobile USA Repeats as Highest Ranking in Wireless Customer Care by J.D. Power and Associates]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_June_8/ai_n13802541]]></link>
		<description><![CDATA[BELLEVUE, Wash. -- For the Second Straight Year, T-Mobile Customers Say They Get MoreR Service]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 08 Jun 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/t-mobile.html"><![CDATA[T-Mobile]]></category>
		<category domain="http://resources.bnet.com/topic/wireless.html"><![CDATA[wireless]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[J.D. Power and Associates Reports: T-Mobile Ranks Highest in Wireless Retail Sales Satisfaction Performance]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2004_Oct_6/ai_n6224183]]></link>
		<description><![CDATA[WESTLAKE VILLAGE, Calif. -- Sales Staff and Price/Promotions Are the Most Critical Areas in a Successful Wireless Retail Sales Transaction]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 06 Oct 2004 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/t-mobile.html"><![CDATA[T-Mobile]]></category>
		<category domain="http://resources.bnet.com/topic/wireless.html"><![CDATA[wireless]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[Verizon, Sprint, T-Mobile shine brightest in call-quality survey.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb4962/is_200408/ai_n18147989]]></link>
		<description><![CDATA[Byline: DAN MEYER       J.D. Power and Associates' 2004 Wireless Call Quality  Performance Study provided most carriers with something to brag about,  as four of the six nationwide operators posted high scores for at least  one of the six regions the ...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 23 Aug 2004 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/carrier.html"><![CDATA[carrier]]></category>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
		<category domain="http://resources.bnet.com/topic/sprint+communications.html"><![CDATA[Sprint Communications]]></category>
		<category domain="http://resources.bnet.com/topic/survey.html"><![CDATA[survey]]></category>
		<category domain="http://resources.bnet.com/topic/t-mobile.html"><![CDATA[T-Mobile]]></category>
		<category domain="http://resources.bnet.com/topic/verizon+communications+inc..html"><![CDATA[Verizon Communications Inc.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">VZ</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">VZ</category>
		<category domain="tickers">VZ,VZ</category>
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		<title><![CDATA[J.D. Power and Associates Reports: T-Mobile Ranks Highest in Customer Care Performance Among the Largest Wireless Carriers]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2004_July_8/ai_n6098589]]></link>
		<description><![CDATA[WESTLAKE VILLAGE, Calif. -- Wireless Customer Care Performance Drops Significantly From 2003]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 08 Jul 2004 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/j.d.+power+associates.html"><![CDATA[J.D. Power Associates]]></category>
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