Resources
BNET Resources
- sort by:
- Relevance
- Date
- Popularity
- J.D. Power and Associates Reports: Three-Quarters of Households Now Bundle Local and Long Distance Telephone Service with One Provider; AT&T Ranks Highest in Customer Satisfaction in Three out of Six U.S. Regions
- WESTLAKE VILLAGE, Calif. -- Seventy-five percent of U.S. households now receive their local and long distance telephone service from one provider -- up from 51 percent a year ago -- according to the J.D. Power and Associates 2005 Residential All-Distance Telephone Customer Satisfaction StudySM released today.
- Research articles 2005-07-13
- BellSouth Caps Year of Recognition with J.D. Power and Associates' Honors for Business Local Telephone Service
- Business Editors
- Research articles 2002-11-07
- J.D. Power and Associates Reports: Cincinnati Bell Ranks No. 1 in Customer Satisfaction in Nationwide Residential Local Telephone Service Providers Study
- Business Editors
- Research articles 2001-08-01
- SNET Matches BellSouth as the Highest Performer in the 1999 J.D. Power and Associates Residential Local Telephone Service Satisfaction Study
- AGOURA HILLS, Calif.--BUSINESS WIRE--Aug. 4, 1999--
- Research articles 1999-08-05
- SNET Matches BellSouth as the Highest Performer in the 1999 J.D. Power and Associates Residential Local Telephone Service Satisfaction Study
- AGOURA HILLS, Calif.--BUSINESS WIRE--Aug. 4, 1999--
- Research articles 1999-08-04
Additional Resources
- Cox Digital Telephone Receives J.D. Power and Associates' Highest Honor in Local and Bundled Long Distance Telephone Customer Satisfaction
- SAN DIEGO -- Cox Communications Inc. announced today that it received the highest honor in the West in J.D. Power and Associates' 2004 Residential Local Telephone Customer Satisfaction StudySM released today. For two consecutive years, Cox Communications' residential local telephone service has ranked the highest in overall customer satisfaction in...
- Research articles 2004-07-21
- For Third Consecutive Year, Cox Receives J.D. Power and Associates Highest Honor in Telephone Customer Satisfaction in the West
- ATLANTA -- Cox Communications Inc., the largest cable telephony provider in the nation, announced today that it received the highest honor in J.D. Power and Associates 2005 Residential All-Distance Telephone Customer Satisfaction StudySM in the West Region. In 2003 and 2004, Cox was ranked highest in overall satisfaction for residential...
- Research articles 2005-07-22
- Cox Digital Telephone Receives J.D. Power and Associates' Highest Honor in the West Two Years in a Row
- PHOENIX -- Cox scored 50 points higher than closest competitor in overall satisfaction Cox Communications announced that it has received the highest honor in the West in J.D. Power and Associates' 2004 Residential Local Telephone Customer Satisfaction StudySM released today. For two consecutive years, Cox's residential local telephone...
- Research articles 2004-07-21
- J.D. Power and Associates Reports: More Than One-Half of Households Now Bundle Their Long-Distance Service with Another Telecommunications Product
- WESTLAKE VILLAGE, Calif. -- Cox Communications and Qwest Rank Highest in Satisfying Customers in Bundled and Standalone Long Distance Service The number of long distance telephone customers opting to bundle their telecommunications products with one provider continues to rise significantly, with more than one-half of households now bundling services,...
- Research articles 2004-07-01
- Cox Communications Receives J.D. Power and Associates' Highest Honor in Residential Telephone Customer Satisfaction in Three Regions
- ATLANTA -- Cox Communications Inc. announced today that it received highest honors in J.D. Power and Associates' 2007 Residential Regional Telephone Customer Satisfaction StudySM in the Northeast, Southwest and Western Regions.a This marks the fifth consecutive year that Cox's residential telephone service has ranked highest in overall customer satisfaction in...
- Research articles 2007-07-11
- Cox Communications Receives J.D. Power and Associates' Highest Honor in Telephone Customer Satisfaction in the Northeast, Southwest and Western Regions
- ATLANTA -- Cox Communications Inc., the largest cable telephony provider in the nation, announced today that it received highest honors in J.D. Power and Associates' 2006 Residential All-Distance Telephone Customer Satisfaction StudySM in the Northeast, Southwest and Western Regions. This marks the fourth consecutive year that Cox's residential telephone service...
- Research articles 2006-07-13
- J.D. Power and Associates Reports: Web Sites and Online Billing Gain Popularity among Local Telephone Customers as Web Site Visits Pick Up Dramatically in 2004
- WESTLAKE VILLAGE, Calif. -- Telecommunications Bundling Continues to Climb in Acceptance Twenty percent of households now report visiting their local telephone service provider's Web site in the past six months, up 6 percentage points from 2003, according to the J.D. Power and Associates 2004 Residential Local Telephone Customer Satisfaction...
- Research articles 2004-07-21
- J.D. Power and Associates Reports: N.E.W. Customer Service Companies Inc. Recognized for Call Center Customer Satisfaction Excellence
- WESTLAKE VILLAGE, Calif. -- N.E.W. Customer Service Companies Inc. NEW has been recognized for call center operation customer satisfaction excellence under the J.D. Power and Associates Certified Call Center ProgramSM. This distinction acknowledges a strong commitment by NEW's call center operation to provide an outstanding customer service experience. NEW's...
- Research articles 2005-03-16
- J.D. Power and Associates ranks Cox Communications highest in
- Cox Communications ranked the highest in overall customer satisfaction in the nation in J.D. Power and Associates' 2004 Residential Long Distance Telephone Service Study for bundled services.
- Research articles 2004-07-22
- J.D. Power and Associates Corrects Score in Table Headlined `Overall Customer Satisfaction Index Scores'; 94 for US West Sted 92
- In BW0001, (CA-JD-POWER/PHONE-STUDY) Telephone Service Satifaction Study, the score for US West in the first table should be 94 (sted 92).
- Research articles 1999-08-05
- KILL BW0001, CA-JD-POWER/PHONE-STUDY and KILL BW0483, CQN-CA-JD-POWER/PHONE-STUDY
- Please KILL BW0001, (CA-JD-POWER/PHONE-STUDY) SNET Matches BellSouth as the Highest Performer in the 1999 J.D. Power and Associates Residential Local Telephone Service Satisfaction Study, which ran on Business Wire at 3:01 AM ET on 08/04/1999. Also KILL the CORRECTION, BW0483, (CQN-CA-JD-POWER/PHONE-STUDY) SNET Matches BellSouth as the Highest Performer in...
- Research articles 1999-08-05
- Cox Communications receives residential telephone award
- Cox Communications Inc. was ranked highest in J.D. Power and Associates' 2007 Residential Regional Telephone Customer Satisfaction Study in the Southwest Region, which includes Oklahoma. It was the second consecutive year Cox has ranked highest in overall customer satisfaction in the region. J.D. Power and Associates' Residential Telephone Customer Satisfaction...
- Research articles 2007-07-18
- T-Mobile Earns Highest Wireless Customer Satisfaction Rankings for the Third Time in a Row; Once Again, T-Mobile Performs Well Above Industry Standards in Meeting Its Customers' Wireless Service Expectations
- BELLEVUE, Wash. -- T-Mobile USA, Inc. is the only wireless carrier that ranks significantly above the industry average in all criteria measuring wireless customer satisfaction, according to the J.D. Power and Associates 2006 Wireless Regional Customer Satisfaction Index CSI StudySM. For the third-consecutive reporting period, T-Mobile USA also is the...
- Research articles 2006-04-19
- Multimedia Available: J.D. Power and Associates Reports: Cincinnati Bell Ranks Highest in Customer Satisfaction Among Residential Local Telephone Service Providers
- Business and High-Tech Writers
- Research articles 2002-08-01
- Cox Communications Receives Highest Honor in the West in J.D. Power and Associates' 2006 Residential Cable/Satellite TV Customer Satisfaction Study
- ATLANTA -- Cox is the Only Bundled Service Provider to Receive the Highest Honor for Video, Telephone and High-Speed Internet Services
- Research articles 2006-08-16
- << Previous
- page 1 of 1
- Next >>




