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- Alltel Wireless ranks highest in customer call quality performance in three regions across U.S. according to J.D. Power and Associates
- LITTLE ROCK, Ark. -- Alltel Wireless, America's largest network, is proud to announce that J.D. Power and Associates in its 2008 Wireless Call Quality Performance StudySM - Vol. 1. ranked Alltel Wireless:
- Research articles 2008-04-23
- J.D. Power and Associates Recognizes Verizon Wireless in the West Region for 'Highest Call Quality'
- DENVER -- Verizon Wireless, the leading wireless company with the most reliable wireless voice and data network, announced today that the company has been recognized for the "Highest Call Quality Performance Among Wireless Cell Phone Users in the West Region," which includes Colorado, Idaho, Montana, Utah and Wyoming, in the...
- Research articles 2007-09-07
- J.D. Power and Associates Recognizes Verizon Wireless in the West Region for 'Highest Call Quality'
- IRVINE, Calif. -- Verizon Wireless, the leading wireless company with the most reliable wireless voice and data network, announced today that the company has been recognized for the "Highest Call Quality Performance Among Wireless Cell Phone Users in the West Region," which includes California, in the J.D. Power and Associates...
- Research articles 2007-09-07
- When It Comes to Customer Satisfaction in the West, Nobody Ranks Higher Than Verizon Wireless; Company Recognized in 2005 J.D. Power and Associates Study; Latest in Long Line of Accolades Nationally and Locally
- BEDMINSTER, N.J. -- Verizon Wireless, owner and operator of the nation's most reliable wireless network, is once again a leader in customer satisfaction, according to the J.D. Power and Associates 2005 U.S. Wireless Regional Customer Satisfaction Index CSI StudySM released today. Verizon Wireless received the J.D. Power award in this...
- Research articles 2005-09-07
- AT&T Wireless on top in J.D. Power ranking.
- While the U.S. wireless penetration rate nationwide recently topped 40 percent, more than half of households in the top 25 U.S. markets subscribe to wireless services, according to the recently released J.D. Power and Associates 2001 U.S. Wireless While the U.S. wireless penetration...
- Research articles 2001-10-01
- J.D. Power and Associates Reports: Operation and Physical Design Have Become More Critical Areas in Driving Overall Customer Satisfaction with Wireless Mobile Phones; LG and SANYO Rank Highest in a Tie in Wireless Mobile Phone Customer Satisfaction
- WESTLAKE VILLAGE, Calif. -- As cell phones increasingly offer enhanced features such as Web-based text messaging and e-mail, as well as the ability to take still and video pictures, the operation and physical design of phones has become more important to wireless customers, according to the J.D. Power and Associates...
- Research articles 2005-10-26
- J.D. Power and Associates Reports: Live-Person Interaction is Key to Receiving Positive Wireless Customer Care Experience; T-Mobile Ranks Highest in Wireless Customer Care Performance for Second Consecutive Year
- WESTLAKE VILLAGE, Calif. -- Customer service issues that are handled by a service representative, either over the phone or at a retail store, generate significantly higher customer care ratings than non-human, computer-generated interaction, according to the J.D. Power and Associates 2005 Wireless Customer Care Performance StudySM released today.
- Research articles 2005-06-08
- Verizon Wireless' Commitment to Customer Satisfaction in Georgia Recognized in Recent J.D. Power and Associates Study'; Latest in Long Line of Customer Satisfaction Accolades
- ALPHARETTA, Ga. -- Verizon Wireless' commitment to delivering a positive wireless experience to its 51.3 million customers has been recognized once again. In the J.D. Power and Associates 2006 U.S. Wireless Regional Customer Satisfaction Index CSI StudySM - Volume 1 released today, Verizon Wireless shared highest honors for overall satisfaction...
- Research articles 2006-04-19
- Sony Ericsson Ranked Highest in Wireless Handset Customer Satisfaction Study by J.D. Power and Associates
- Study Finds Sony Ericsson Leads in Overall Customer Satisfaction for a Handset Brand
- Research articles 2007-11-15
- J.D. Power and Associates Reports: T-Mobile Ranks Highest in Wireless Retail Sales Satisfaction Performance
- WESTLAKE VILLAGE, Calif. -- Sales Staff and Price/Promotions Are the Most Critical Areas in a Successful Wireless Retail Sales Transaction
- Research articles 2004-10-06
- J.D. Power and Associates Reports: T-Mobile Ranks Highest in Customer Care Performance Among the Largest Wireless Carriers
- WESTLAKE VILLAGE, Calif. -- Wireless Customer Care Performance Drops Significantly From 2003
- Research articles 2004-07-08
- T-Mobile USA Continues to Earn Highest Ranking in Wireless Customer Care by J.D. Power and Associates
- For the Fifth Consecutive Reporting Period, Customers Confirm T-Mobile as the Leader in Customer Care
- Research articles 2007-01-25
- Wireless spending on the rise, as are customer expectations.(News)
- Customer spending on wireless services continues to increase, according to the latest survey by J.D. Power and Associates-and consumers' expectations of their wireless carriers will continue to rise along with their spending. The firm's lates Customer spending on...
- Research articles 2006-10-09
- J.D. Power and Associates Ranks Verizon Wireless Highest for Call Quality Performance in Southeast Region, Including Georgia; Nation's Most Reliable Wireless Provider Recognized for Providing an Efficient Call Quality Experience
- ATLANTA -- Verizon Wireless, owner and operator of the nation's most reliable network, announced today that the company has been recognized for sharing "Highest Call Quality Performance Among Wireless Cell Phone Users in the Southeast Region," which includes Georgia, in the J.D. Power and Associates 2005 Wireless Call Quality Performance...
- Research articles 2005-08-03
- T-Mobile USA Once Again Receives Highest Ranking in Wireless Customer Care by J.D. Power and Associates; For the Third Consecutive Reporting Period, Customers Confirm T-Mobile as the Leader in Customer Care
- BELLEVUE, Wash. -- Once is nice. Twice is a trend. But three times is more than a charm; it's a firmly established reality.
- Research articles 2006-01-25
- ClientLogic Clients Continue to Win Industry Praise for Superior Customer Service; J.D. Power and Associates Recognizes Wireless, Cable/Satellite and ISP Clients with High-Ranking Customer Service Awards
- NASHVILLE, Tenn. -- Harris Interactive Survey Acknowledges Three Clients for Brand Leadership
- Research articles 2005-11-21
- Verizon, Sprint, T-Mobile shine brightest in call-quality survey.
- Byline: DAN MEYER J.D. Power and Associates' 2004 Wireless Call Quality Performance Study provided most carriers with something to brag about, as four of the six nationwide operators posted high scores for at least one of the six regions the ...
- Research articles 2004-08-23
- Alltel Wireless Ranks Highest in Call Quality in Two Regions in J.D. Power and Associates Study
- LITTLE ROCK, Ark. -- Alltel Wireless, America's largest network, has been ranked highest in call quality in the southeastern in a tie and southwestern United States. This reaffirms the company's commitment to providing customers with reliable, high-quality wireless service.
- Research articles 2006-09-07
- Cincinnati Bell Receives Third Customer Satisfaction Award; J.D. Power and Associates ranks Cincinnati Bell Highest for Wireless Customer Satisfaction in Cincinnati
- Business Editors
- Research articles 2002-09-25
- T-Mobile USA Repeats as Highest Ranking in Wireless Customer Care by J.D. Power and Associates
- BELLEVUE, Wash. -- For the Second Straight Year, T-Mobile Customers Say They Get MoreR Service
- Research articles 2005-06-08
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