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- Evidence-Based Management
- The Idea in Brief Managers have tough jobs: Under intense pressure to make decisions with incomplete information, even the best among us make mistakes. The good news? Evidence abounds to help us make the right choices....
- Articles 2007-12-14
- Five Hard Truths About the MBA
- If you're counting on an MBA to help advance your career, new evidence might make you think twice. Hard...
- Articles 2007-10-16
- Managing by facts; Age-based funds are just one example of how ideology can cloud evidence in investment.(Other Views)(Viewpoint essay)
- Byline: Frank Sortino, Mark Kordonsky and Hal Forsey Imagine you go to your doctor and he says, "I see by your chart you are 45 years old. I am going to recommend an appendectomy.'' When you ask why, he says, "The last patient I...
- Research articles 2007-02-19
- The Crisis Facing Business: Succumbing to the Madness of the Crowd
- One year ago, the Dow was at 14,000, venture capital money was flowing, everyone, including private equity, was chasing deals, and managers were spending money like water as they sought to grow their businesses. Just last week, according to a presentation by the venture firm Sequoia Capital,...
- Blog posts 2008-10-14
- Jeffrey Pfeffer: Crisis? What Crisis?
- Jeffrey Pfeffer: Crisis? What Crisis?RE: Jeffrey Pfeffer: Crisis? What Crisis?I am a great admirer of Jeff Pfeffer and he has made some major advances to management thinking, but he should stick to organisational behaviour and performance. It's always a mistake to step onto territory where one is not familiar and...
- Discussion threads 2008-10-15
- Has Your Company Lost Its Core Competence?
- The recession has inspired some companies to shed businesses and activities that are outside of their core competence. For example, Yahoo has refocused on selling display ads and being a portal for online content, forgoing search. This trend reflects the idea that companies' success comes from focusing on their core...
- Blog posts 2009-10-26
- The Trouble with Disruptive Change
- The tendency for new leaders to want to put their "stamp" on the organization and its products is a natural result of the desire to self-enhance. The problem is that all too frequently, change for change's sake is harmful or worse for organizational performance. Although there's a lot of emphasis...
- Blog posts 2009-09-10
- The Success Trap
- Recently, my wife and I went to one of our favorite restaurants in Half Moon Bay, California. The experience wasn't what we remembered; we waited 30 minutes past our reservation before we were seated, and another 15 minutes for bread and water to appear. I started to reflect on how...
- Blog posts 2009-08-25
- Are There Stars in Banking -- or Anywhere Else?
- The latest disclosures about the enormous salaries paid to at least some financial sector employees even as their firms performed dismally have produced public outrage. The companies’ response is that they have to pay well in order to attract and retain talent. But the idea that organizational performance reflects talent...
- Blog posts 2009-08-05
- Stop Working for Technology - Make It Work For You
- Recently I did some executive education with high-potential managers from a large health care system. Not surprisingly these days, during the session as well as on breaks, and even when they were supposed to be working on tasks in groups, people were checking their messages, texting others, and doing work...
- Blog posts 2009-07-22
- 'Efficient Market' Thinking Is Inefficient
- You know the joke about two economists walking down the street and seeing a $20 bill lying on the sidewalk. The first economist says, “Look at that $20 bill.†The second says, “That can’t really be a $20 bill lying there, because if it were, someone would have picked it...
- Blog posts 2009-07-07
- Want to Reform Health Care? Improve the Workplace
- According to the World Health Organization, the U.S. spends by far the most per capita on health care but by most measures ranks not even in the top 30 countries in terms of health-care outcomes. If we want to improve Americans' health and reduce our...
- Blog posts 2009-06-15
- Make Cost Cutting Invisible to the Customer
- In late May, when my wife and I returned for the fourth year in a row to stay at the Princesa Sofia Hotel in Barcelona, the signs of the recession were everywhere: no bellman at the front door for the bags, no Herald Tribune delivered to the room, more difficulty...
- Blog posts 2009-06-01
- What Were They Thinking? by Jeffrey Pfeffer |Book Brief
- The book "What Were They Thinking?" argues that most managers fail because they diligently follow common management practices that are sometimes flawed to the core. Author Jeffrey Pfeffer challenges managers to throw out conventional wisdom and to think harder and more strategically about what's right for their companies.
- Videos 2007-12-06
- The Real Lesson from the Mess at GM and Chrysler
- The military does after-action reviews and doctors hold mortality and morbidity conferences -- all with the goal of learning what has occurred. What better way to ensure that we make better decisions next time? In this regard, most of the voluminous commentary on the problems in the auto industry is...
- Blog posts 2009-04-06
- Madoff Says Sorry -- So What?
- Bernard Madoff, who has pleaded guilty to 11 felony charges and could face up to 150 years in prison thanks to his $50bn Ponzi scheme, told the court he was "deeply sorry" for what he's done. But his sentence will be his reparation -- the apology itself was just a...
- Blog posts 2009-03-12
- Fixing the Language of ââ¬ÅPass the Buckââ¬Â
- Passive voice and sentence structure that diffuses responsibility just infuriate me. I'm sure we've all sat at an airport, waiting for a delayed flight, and heard a customer service representative announce that the airline apologizes for the delay but "the incoming equipment has arrived late." As though the airplane itself...
- Blog posts 2009-03-10
- Fixing the Language of ââ¬ÅPass the Buckââ¬Â
- Passive voice and sentence structure that diffuses responsibility just infuriate me. I'm sure we've all sat at an airport, waiting for a delayed flight, and heard a customer service representative announce that the airline apologizes for the delay but "the incoming equipment has arrived late." As though the airplane itself...
- Blog posts 2009-03-10
- Where's the Service in our 'Service Economy'?
- Retailers are going bankrupt by the carload and retail sales are in the toilet. I needed to buy some things, so I thought I would do a field trip to see what's up at the local mall. Here’s what I learned. Retailers are using that manpower scheduling...
- Blog posts 2009-01-20
- When Will We Ever Learn?
- Brief flashback: In the early 1980s, Bob Beck joined Bank of America as the head of human resources. The B of A was suffering from a lot of bad loans made to countries in Latin America. The source of the problem was soon clear to Bob: Loan officers were compensated...
- Blog posts 2008-12-18
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