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jerry sternin

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Your Company's Secret Change Agents: The Idea in Brief Some business problems--lackluster performance, escalating costs, interdepartmental conflict--persist no matter how hard companies try to fix them. Why? Most leaders impose top-down change tactics--importing outside experts or "best" practices, which never...; Tags: Agent, Goldman Sachs Group Inc., Harvard Business Review, In Brief, Investment Team, Jerry Sternin, Management, Managing Teams, Problem, Richard Tanner Pascale, Strategy, Team, Team Management; Articles 2008-02-13

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