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- BNET Author Biography
Jo Owen practises what he preaches as a leader. He has worked with over 100 of the best, and a couple of the worst, organisations in the world, has built a business in Japan; started a bank now HBOS business banking; was a partner at Accenture and brand manager at...- more about Jo Owen »
BNET Resources
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- Three Tests of Leadership
- This is an exercise to try in private. Try it on your CEO in public and you will certainly get noticed, mainly because you will find security escorting you off the building as fast as you can get your personal possessions into a black bin liner. This...
- Blog posts 2008-08-08
- Bosses, It's Time to Get Tough
- Tough times call for harsh tough bosses. I am for ever grateful to David X for showing me what it takes to be a tough leader. Here are his six principles of leading in tough times: Stay in control. On no account let anyone do anything or...
- Blog posts 2009-02-23
- Four Sins the Boss Won't Forgive
- Bosses know, from their own experience, that cock-ups happen. Most but not all bosses are pretty forgiving of mistakes. But there are some things that they find hard to forgive. Here are the four greatest CLMs career limiting moves which team members can make: ...
- Blog posts 2009-02-16
- Greed: It's Not Just for Bankers
- Over the last 10 years, the City of London has paid out £61bn in bonuses to banking staff. The recent bank bail-outs have cost more than that. Effectively, 100 per cent of their outsize bonuses have been paid for by the taxpayer. The street cleaner on £15,000...
- Blog posts 2009-02-09
- How to Show Your Customers You Despise Them
- Call centres are a wonderful way to show how deeply you despise your customers. Here are the broad principles of how to show your contempt for your customers through your call centre. Make it virtually impossible to track down the...
- Blog posts 2009-01-29
- The Survivor's Guide to Corporate Conferences
- In times of financial restraint, conferences are a good way to rack up some frequent flyer miles, get out of the office, perhaps see a new city and get some free food and drink. Unfortunately, there is a heavy price to pay for this. You may be forced to sit...
- Blog posts 2009-01-27
- 5 Ground Rules for Managing Professionals
- Managers in charge of a group of professionals face a problem which would be familiar to Alice, in "Alice Through the Looking Glass". Alice found she had become a pawn in a chess game. All the other pieces were animals which had a habit of getting up and moving around...
- Blog posts 2009-01-26
- Are You the Office Gloom Monger?
- Â It's winter and its dark, cold and raining. The recession is getting worse. We are heading for mass unemployment, global climate disaster, nuclear terrorism and my coffee machine has broken down. So, overall, things are pretty good. As a leader, if I go...
- Blog posts 2009-01-22
- Get Used to It -- Business is Not Fair
- If you want to start a new career as a Maasai warrior, you will have to learn how to kill a lion. This is a test of your courage. If you are really brave, you will fight the lion in unarmed combat. The lion will then...
- Blog posts 2009-01-15
- 5 Traits of the Perfect Employee
- Worried about keeping your job in the current economy? You need to stand out from your peers -- and learn to manage your boss. I discovered the importance of managing upwards when I picked an argument with my first boss. I was right, and then I was...
- Blog posts 2009-02-25
- How to Save Money and Destroy the Business
- Cost cutting in a recession can be a case of short-term savings for long-term ruin. It would be nice to think that I have made these up. Sadly, I am not that creative. These are all real examples of recession insanity. Automatically turn...
- Blog posts 2009-03-02
- Welcome to the Shareholder Revolution
- Karl Marx would be spinning in his grave. The media are reporting excitedly about shareholder revolts against the executives. That means capitalists are revolting against the workers. That is the world turned upside down. Marx's idea was that the workers would revolt against exploitation by the evil...
- Blog posts 2009-05-28
- Is Workplace Stress Always Bad?
- We have the stress test for US banks. Now we need a stress test for managers. The Samaritans reckon that workplace stress costs British industry £3.8bn. In the US, it's closer to $300bn, proving that Americans do everything on a grander scale than...
- Blog posts 2009-05-26
- The Knowledge Revolution Means Your Boss Knows Almost Nothing
- The knowledge economy has made us all more ignorant and changed the role of management. Assume that over the last 500 years, the sum of human knowledge has been doubling every generation: that means there is over a million times more knowledge available to us. Good news, except of...
- Blog posts 2009-05-14
- The Test of a Good Meeting
- What is the point of a business meeting? For Pierre-Francois, chef du cabinet of a leading French government ministry, they are "a great opportunity to sabotage other ministers' plans." But purpose of meetings is unclear to many managers. Some meetings are held because...
- Blog posts 2009-05-08
- Four Rules of 'Tough Love' Leadership
- In recessions, executives must achieve two outcomes that often conflict: to be tough enough to deliver the results, and be tender enough to maintain morale and to keep key staff. Leaders have to play good cop and bad cop at the same time. Recessions are when managers...
- Blog posts 2009-04-15
- Why Middle Managers Matter
- Whisper it quietly, but it is much easier being a top manager than it is being a middle manager. At the top, you have control over your own destiny, you have people doing things for you and you earn lots of money. Life in the middle is far harder: ...
- Blog posts 2009-04-02
- Why Rules Won't Stop Another Crash
- The debacle over banking pay and performance has led to people being very wise after the event. Everyone now knows that paying people short-term bonuses for taking long-term risks is dumb -- managers cash the bonus and leave the shareholder and taxpayer to pick up the...
- Blog posts 2009-03-19
- How to Fire People
- There is no nice way of firing people, even if you call it rightsizing, downsizing, offshoring or bestshoring. One way or another you are seriously messing with someone's life. There are, broadly, four ways of doing it: The legal method. The law is an ass. It makes...
- Blog posts 2009-03-12
- How the Workers Overthrew the Managers
- What went wrong? Once upon a time, long long ago, management was a cushy number. If you became a director of a decent company, you would be welcomed into the executive dining room, golf club, separate lift to your office, the tea lady...
- Blog posts 2009-01-02
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