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- Public Speaking: Tell 'Em What They Want to Hear (Not What You Want to Say)
- Gov. Bobby Jindal, offering the Republican rebuttal to President Obama's speech to a joint session of Congress, was generally given low marks for presentation, even by supporters, although the substance of the message seemed right on point with his party. But in a speech, people tend to...
- Blog posts 2009-02-27
- Trouble-Shooting 101: What's the Problem, Really?
- What's your approach when you encounter a problem? Most often it's a two-stage process: 1) determine what is causing the obstacle and 2) fix it. That's wonderful if you're dealing with a hang-nail. But in business, problems can be much more complicated than trimming off a broken...
- Blog posts 2009-08-03
Additional Resources
- Speaking Like Barack Obama
- So we all agree -- Barack Obama can deliver the rhetorical goods like few other politicians. Would you like to be able to command a room and deliver a presentation as well as the presidential candidate? What role does charisma play? In a Harvard...
- Blog posts 2008-02-25
- The Roland Burris Lesson for Getting What You Want
- How did Roland Burris win appointment to the U.S. Senate when the deck seemed so stacked against him? It's a lesson in confidence and persistence we all can learn from. Remember the string of events? Barack Obama is elected president, leaving vacant his U.S. Senate seat representing...
- Blog posts 2009-02-06
- Leading Your Boss (and Following Your Subordinates) | Harvard IdeaCast
- What do you do when your boss is failing to lead your team well? Step up to the plate and manage from the middle, says John Baldoni, author of “Lead Your Boss: The Subtle Art of Managing Up.†This isn’t about competing for your boss’ job; it’s about using your...
- Blog posts 2009-10-09
- Hat Tip: Communicate Like Obama
- Natural and accessible, Barack Obama's communication style is considered "exemplary". Leadership consultant John Baldoni offers the following advice on how to mimic the new president's main tactics to develop your own statesmanlike style: Challenge Obama did it with his "Yes We Can" slogan and campaign, a call...
- Blog posts 2009-01-20
- Why You Need to Become a Great Explainer
- A speech is only so many pretty words until you drive home the message in a way that connects with the audience. That's why you need to pay more attention to how you use explanation to describe benefits, challenges, and to set expectations. Communications expert John Baldoni hits...
- Blog posts 2009-06-30
- The Knowledge Curse: When Knowing Too Much Can Hurt You
- When is too much knowledge a bad thing? According to Harvard Business blogger Scott D. Anthony, when it causes you to assume that other people know what you do. Referring to such mindsets as the "knowledge curse," Anthony wrote in a recent post that managers who have...
- Blog posts 2009-08-07
- The Pope as CEO
- Jeffrey Immelt and Joseph Ratzinger have more in common than you might think. Immelt, the CEO of GE, and Ratzinger, the CEO also known as pope of the Catholic church, lead global, extremely complex organizations. Both have stellar brands to uphold. Both answer to a higher authority....
- Blog posts 2008-04-21
- What Leaders Can Learn from Sales
- Leaders must sell. Maybe not widgets, but ideas. Maybe not extended warranties, but top priorities. Maybe not service contracts, but competitive context. If leaders can't sell their organization on a vision, they will fail. So what can executives learn about selling from the sales staff don the...
- Blog posts 2008-06-16
- Meeting One-on-One With Every Last Staffer
- My various managerial roles have always been with relatively small staffs. It was easy to talk to each person daily, get to know them personally, allow them to bend my ear with their ideas and concerns. So I've always wondered how managers of large operations stay in...
- Blog posts 2008-10-06
- Leaders Have Fear, Too
- It's OK, even natural, for leaders to have fears. Not so OK for them to melt down in a puddle in the middle of an all-staff meeting, says leadership coach John Baldoni on his Leadership at Work blog on Harvard Business Publishing. So what do executives do...
- Blog posts 2008-10-15
- Writing the Obama To-Do List
- Welcome to your first day of work on the new job, Mr. Obama. No, you haven't been sworn in as yet, but the work begins today. Transition teams to appoint. Cabinet candidates to interview. Work to prioritize. Speaking of the latter, what do you want to tackle...
- Blog posts 2008-11-05
- Are You Failing the Stress Test?
- Lost savings. Lost jobs. Threatened flu pandemic. Who wouldn't be under some stress these days? The editors at Harvard Business Publishing recently published two articles that help you diagnose stress in yourself as well as the people who work for you, and offer tips on what to...
- Blog posts 2009-05-11
- Five Tips for Defusing Discord
- One of a manager's biggest challenges is responding to discord on the team, usually the result of long festering wounds. Disarming a personal grudge can be a painful, teeth-grinding exercise, like extracting a badger from its hole by hand. But it must be done if the team is to focus...
- Blog posts 2009-06-09
- Mob Rule: Reacting to an Angry Crowd
- Sometimes it's difficult to feel sorry for our elected leaders in Washington. But when you watch video after video of legislators getting shouted down by angry constituents/actors at recent forums on health care reform, it's hard not to wonder: How would I handle a similar situation? ...
- Blog posts 2009-08-12
- 3 Tips on Hiring Outside Your Comfort Zone
- Do you have the guts to hire someone who disagrees with you? I don't. Well, let me calibrate that a bit. I wouldn't hire someone who had a fundamentally different view of the business than I. Yes, I know good leaders need to hear an opposing point...
- Blog posts 2009-10-06
- When to Pass the Reigns; a Page from Coach Lloyd Carr's Playbook
- Merrill Lynch recently provided us with a perfect example of poor succession planning. As more and more baby boomers go into retirement in the next decade -- with some staying on board but taking a back seat -- organizations will need to learn from failures like this. After leaders put their plans...
- Blog posts 2007-11-28
- Mastering the Art of Motivation
- What can you do to make sure employee enthusiasm doesn't drop off once your new hires fall into a daily routine? This collection of articles on motivation will help you keep your rank and file galvanized. Why Your Employees Are Losing Motivation Source: Harvard University...
- Articles 2007-03-08
- Calendar.(Calendar)
- Tuesday May 16 Michigan Technology Leaders 2006. Today-May 18. Speakers include Michigan Chief Information Officer Teri Takai, Quicken Loans CIO Todd Lunsford, DTE Energy CIO Lynne Ellyn, Oakland County Executive L. Brooks Patterson and CIO.com columnist John Baldoni. Royal Park Hotel,...
- Research articles 2006-05-15
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