Hillary Clinton and Barack Obama treat their supporters differently. Clinton considers her backers as "customers" while Obama sees his supporters as "members", says consultant John Sviokla on a new post on Harvard Business. The difference? "When you give money to Clinton's campaign, you get a confirmation. When...
700MHz C. It doesn't sound sexy, but starting today this block of the wireless spectrum is to be auctioned off for more than $10 billion. Verizon, AT&T, and Google are expected to be the prime bidders for the "C Block" spectrum. Why so valuable?...
Incoming eBay CEO John Donahoe is taking the mega online auctioneer in the absolute wrong direction with his recent moves to "muffle" buyer ratings, raise fees on small sellers while offering discounts to power vendors, and emphasizing fixed-price products at eBay Express, says Harvard Online blogger John Sviokla. What...
In the real world, managing your reputation should be paramount. Showing up on time, being helpful to colleagues, and taking the occasional shower increase the reputation points you can leverage in any number of ways, including career advancement. Many of us spend a lot of time, if...