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- Refresh an Established Brand the Argos Way
- Multichannel champion Argos went to its customers when it refreshed its ten-year-old branding, to make sure the loyalty it has built up with them wasn't affected by the change. by Julian Goldsmith
- Blog posts 2010-01-27
- Gap Year a Bad Idea for Confused Graduates
- Predictions on the state of the graduate job market are conflicting, but one thing is certain, the year out is no longer seen as a useful character-building alternative to real work. by Julian Goldsmith
- Blog posts 2010-02-09
- Where and What to Export From the UK
- Export markets have been hailed as the next best hope for the UK emerging from recession. These figures point to where those lucrative markets can be found. by Julian Goldsmith
- Blog posts 2010-01-25
- Ten Tips on Breaking Into China
- China may be an attractive option for overseas investment, but it will be out of the comfort zone of many entrepreneurs. Here's some tips on how to make the most of the opportunities there. by Julian Goldsmith
- Blog posts 2010-01-26
- Engagement Could Be a Management Blind-Spot
- Research has found many managers are unwilling to accept they may have problems with employee engagement in their own teams. by Julian Goldsmith
- Blog posts 2010-02-04
- The John Lewis Secret to Customer Service
- John Lewis is a champion of customer service. The trick is embracing it at the core of your culture, alongside other elements of good business practice. by Julian Goldsmith
- Blog posts 2010-02-05
- Business Brief: Sexual Harrassment Claims
- It's probably the least popular task of any manager but a complaint of sexual harassment has strong legal implications and must be dealt with swiftly and delecately. by Nick Hine
- Blog posts 2010-02-05
- BAE Shows Manufacturers Are Too Big to Fail
- Yet again, UK and US regulators are bending over backwards to prop up mega-corps, this time in the manufacturing sector, to safeguard constituents' jobs and the wider economy. by Richard Northedge
- Blog posts 2010-02-08
- 10 Ways to Delegate
- Something so central to the role of a manager but actually deceptively difficult to do well. These tips will help you manage tasks down to your team. by Jo Owen
- Blog posts 2010-01-28
- Presentation Groundhog Day
- Contrary to popular belief, there is only one presentation you ever need to show. Stick to these seven issues and you will have covered all the bases. by Jo Owen
- Blog posts 2010-02-01
- Internet Retailing is Getting Tribal for Xmas
- Internet retailers will be preparing for their busiest season with mixed feelings this year. Traditionally Christmas has been a boon for internet shoppers wishing to avoid the crowds on the high street and possibly bag a bargain too. This year, internet shopping activity could well be slowed down by disruption...
- Blog posts 2009-10-26
- 7 Mantras For Maverick Entrepreneurs
- Enterprise UK, the organisation set up to encourage social entrepreneurship and run by the Department for Business Innovation and Skills has kicked off Global Entrepreneurship Week. The event was launched by a morning of panel discussions at the British Library in London and while there was some sage advice from...
- Blog posts 2009-11-17
- Management Lessons From the Royal Navy, 1759
- Ideas such as employee engagement, and remote management aren't as new as we might think. The Royal Navy practised them in 1759. by Julian Goldsmith
- Blog posts 2009-11-20
- Overdraft Fees: The Pitfalls of 'Free'
- The Supreme Court ruling on the OFT’s jurisdiction over bank overdraft charges is going to do nothing for the banks’ customer relationships. Had the supreme court ruled in favour of the OFT and this lead to the banks having to repay overdraft fees, it would probably have...
- Blog posts 2009-11-25
- Walker Report: Banks Risk Carbon Copy Non-Execs
- As the UK finance industry ponders the repercussions of Sir David Walker's report on the banking sector, much has been made of proposals to declare the number of employees paid 1m or above. While this is an emotive issue that provides for great headlines, it's likely this measure will have...
- Blog posts 2009-11-27
- Weekend Round-Up
- Sunday Times Joe Lewis blocks Archie Norman from Mitchells & Butlers top job Billionaire currency trader Joe Lewis has blocked the appointment of newly appointed ITV chairman Archie Norman as non-executive chairman of pub group Mitchells & Butlers. Lewis holds almost 23% of...
- Blog posts 2009-11-30
- Small Biz Bosses, Mend Your Ways on Bad Behaviour
- Small business bosses are often too cavalier about bad behaviour in the office. Julian Goldsmith offers some simple solutions that may save you a more serious suit later. by Julian Goldsmith
- Blog posts 2009-12-01
- Keep Your Head Above Water as VAT Rises
- The impending rise in VAT over the New Year could have a massive impact on many different companies. Here's how not to get caught out. by Julian Goldsmith
- Blog posts 2009-12-02
- Two Tips For Remote Presentations
- Much to the purveyors of collaboration technology's chagrin, there's still no substitute for a face-to-face presentation - even their own research says so. Here's the latest research from Adobe, the people who brought you the pdf: 99 per cent of presenters believe their personality is...
- Blog posts 2009-12-02
- Tiger Woods, Reputation and Corporate Sponsorship
- The trials and tribulations of champion golfer Tiger Woods, following a mysterious car crash, illustrates the downside of setting yourself up as the face of corporate organisations. by Julian Goldsmith
- Blog posts 2009-12-03
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