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	<title><![CDATA[Kana Software Inc. | Company News & Executive Profiles - KANA | BNET]]></title>
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	<description><![CDATA[Latest company news & analysis, recent events, stock quotes, earning call transcripts, with profiles and descriptions of top business executives for Kana Software Inc.]]></description>
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		<title><![CDATA[Is Kana Buying Time Until It's Bought?]]></title>
		<link><![CDATA[http://dw.com.com/redir?destUrl=http%3A%2F%2Fseekingalpha.com%2Farticle%2F149114-is-kana-buying-time-until-it-s-bought%3Fsource%3Dbnet&siteid=23&tag=seekingalpha]]></link>
		<description><![CDATA[The 451 Group: Inorganic Growth submits:  by Brenon Daly The showdown that has been brewing around Kana Software KANA for months was supposed to come to a head yesterday. Hedge fund KVO Capital Management had been planning to put forward a director for election at the company&#8217;s annual meeting,...]]></description>
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		<pubDate>Thu, 16 Jul 2009 12:29:31 -0700</pubDate>
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		<category domain="http://resources.bnet.com/topic/the+451+group%253a+inorganic+growth.html"><![CDATA[The 451 Group: Inorganic Growth]]></category>
		<category domain="http://resources.bnet.com/topic/ibm+corp..html"><![CDATA[IBM Corp.]]></category>
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		<title><![CDATA[KANA Webinar Highlights Customer Service Best Practices in the Financial Services Industry]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_May_27/ai_n25454816]]></link>
		<description><![CDATA[MENLO PARK, Calif. -- KANA Software, Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced that it will host a one-hour webcast titled, "Five Best Practices to Improve Customer Service in Financial Services," on Wednesday, May 28, 2008 at 11:00 AM PDT/ 2:00 PM EDT.]]></description>
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		<pubDate>Tue, 27 May 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/kana+software+inc..html"><![CDATA[Kana Software Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/customer+service.html"><![CDATA[customer service]]></category>
		<category domain="http://resources.bnet.com/topic/financial+service.html"><![CDATA[financial service]]></category>
		<category domain="http://resources.bnet.com/topic/webinar.html"><![CDATA[webinar]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">KANA</category>
		<category domain="tickers">KANA</category>
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		<title><![CDATA[KANA Webinar Underscores Value of First Call Resolution]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_May_20/ai_n25436174]]></link>
		<description><![CDATA[KANA and CRM Magazine to discuss best practices for achieving high first call resolution rates]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 20 May 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/kana+software+inc..html"><![CDATA[Kana Software Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/webinar.html"><![CDATA[webinar]]></category>
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		<title><![CDATA[KANA Named a Service Leader by CRM Magazine]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_May_12/ai_n25405377]]></link>
		<description><![CDATA[KANA Recognized as a leader in Web Self-Service and Web Interaction Management]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 12 May 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/kana+software+inc..html"><![CDATA[Kana Software Inc.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">KANA</category>
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		<title><![CDATA[KANA Software Reports First Quarter 2008 Financial Results]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_May_7/ai_n25398618]]></link>
		<description><![CDATA[Company Reports 58% Year-over-Year License Revenue Growth]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 07 May 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/kana+software+inc..html"><![CDATA[Kana Software Inc.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">KANA</category>
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		<title><![CDATA[KANA Webinar to Discuss What Makes Web Self-Service Really Work]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_April_22/ai_n25340655]]></link>
		<description><![CDATA[KANA and Leading Knowledge Management Publication to Address Best Practices for Web Self-Service Success]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 22 Apr 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/kana+software+inc..html"><![CDATA[Kana Software Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/web.html"><![CDATA[Web]]></category>
		<category domain="http://resources.bnet.com/topic/webinar.html"><![CDATA[webinar]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">KANA</category>
		<category domain="tickers">KANA</category>
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		<title><![CDATA[KANA Webinar to Discuss the Secrets of Great Customer Service]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_March_19/ai_n24928563]]></link>
		<description><![CDATA[KANA and Leading CRM Publication to Address Customer Service and Loyalty Best Practices]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 19 Mar 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+service.html"><![CDATA[customer service]]></category>
		<category domain="http://resources.bnet.com/topic/kana+software+inc..html"><![CDATA[Kana Software Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/webinar.html"><![CDATA[webinar]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">KANA</category>
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		<title><![CDATA[KANA Embeds IBM Open Technology to Deliver Next-Generation Customer Service Solutions]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_March_17/ai_n24924829]]></link>
		<description><![CDATA[Companies Expand Global Strategic Alliance to jointly market, sell and support SOA-based solutions]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 17 Mar 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/ibm+corp..html"><![CDATA[IBM Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/kana+software+inc..html"><![CDATA[Kana Software Inc.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">IBM</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">KANA</category>
		<category domain="tickers">IBM,KANA</category>
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		<title><![CDATA[KANA Named to KMWorld's "100 Companies That Matter in Knowledge Management"]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_March_11/ai_n24384274]]></link>
		<description><![CDATA[For Fourth Consecutive Year, KANA Recognized for Market Leadership in Multi-Channel Knowledge Solutions]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 11 Mar 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/kana+software+inc..html"><![CDATA[Kana Software Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/km+world.html"><![CDATA[KM World]]></category>
		<category domain="http://resources.bnet.com/topic/knowledge.html"><![CDATA[knowledge]]></category>
		<category domain="http://resources.bnet.com/topic/knowledge+management.html"><![CDATA[knowledge management]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">KANA</category>
		<category domain="tickers">KANA</category>
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		<title><![CDATA[KANA Webinar to Discuss "Uncovering the DNA of Great Customer Service"]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_March_10/ai_n24380917]]></link>
		<description><![CDATA[KANA and SSPA analyst to highlight award-winning practices in customer service]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 10 Mar 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+service.html"><![CDATA[customer service]]></category>
		<category domain="http://resources.bnet.com/topic/dna.html"><![CDATA[DNA]]></category>
		<category domain="http://resources.bnet.com/topic/kana+software+inc..html"><![CDATA[Kana Software Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/webinar.html"><![CDATA[webinar]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">KANA</category>
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