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- Campbell Solves a Sticky Situation Through Quick Response to Packaging Glitch
- In 2005, Campbell Soup Co. received word from a Food Lion distribution center that there was a problem with the corrugated cases that contained bottles of V8 juice. The glue, it seems, wasn't holding together, causing the cases to break apart during order picking. One month earlier, Campbell had begun...
- Case studies 2005-12-01
- Company Size Doesn't Always Dictate Supply-Chain Complexity
- Sealing Devices, Inc.'s both manufacturer and distributor, has inside and outside sales forces, services 12,000 customers, offers more than 165,000 items, and makes a product that is priced like a commodity but can, if defective, cause the failure of everything from industrial machinery to multimillion-dollar satellites. All of which adds...
- Case studies 2005-02-01
- A Frozen-Food Expert Seeks Help in Dry Distribution
- Every company talks about being customer-driven. J.R. Simplot Co. does something about it. When Simplot, one of the world's largest processors of frozen potatoes, went looking for a Third-Party Logistics (3PL) provider to manage its new dry distribution network, it put customer needs ahead of cost. The solution lay in...
- Case studies 2005-02-01
- A Complex Supply Chain Doesn't Require Multiple Applications
- Molex Inc. approaches the issue of complexity with simplicity. The maker of high-tech components can't cut down on the number of partners in its supply chain, or the processes required to run it. But it can avoid the use of multiple information systems at various locations worldwide. It's a lesson...
- Case studies 2005-02-01
- A Global Apparel Manufacturer Takes on Corporate Silos
- Greensboro, N.C.-based VF has been around for more than a century, starting out as a maker of gloves and mittens and growing into the world's largest apparel company. VF's business units were operating as silos, with legacy systems of varying sophistication. One of the company's first steps, therefore, was buying...
- Case studies 2005-02-01
- Supply-Chain Complexity Masters: A Special Report
- If a person manages a global supply chain, he can't escape complexity. In fact, the term "Global supply chain" is becoming increasingly redundant. Where is the company nowadays that doesn't have suppliers, service partners, manufacturing plants, bankers or customers outside the borders of its home country? To a certain degree,...
- White papers 2005-02-01
- Dunkin' Donuts' Short Relocation Brings Big Change
- The Dunkin' Donuts Mid-Atlantic Distribution Center MADC is a franchisee-owned, stand-alone non-profit corporation that services 1,400 restaurants in eight states and the District of Columbia. The Burlington DC is 300,000 square feet, with 134 doors and a cross-dock layout. The facility is not just larger, but dedicated pick and put-away...
- Case studies 2005-03-01
- SPX: Getting Suppliers in Line Means Starting Small, But Thinking Big
- Charlotte, N.C.-based SPX is big player in the world of industrial products. SPX wanted a tool that specifically addressed supplier communications. Its goals were modest and clearly defined. The technology had to create a closed-loop system in which suppliers could confirm receipt of P.O.s and other material in near-real time,...
- Case studies 2005-04-01
- A Focus on Planning Helps Castrol Reduce Inventory, Improve Service
- For more than 100 years, Castrol has been a leading name in the development and manufacture of high performance lubricants that keep the engines of cars, trucks and motorcycles running smoothly. The high performance of the company's products, however, has not always been matched by the performance of its supply...
- Case studies 2005-05-01
- Sun Micro Stops Handling Its Parts Management in Pieces
- Sun fell on hard times after 2000, with the dot-com crash and a plunge in sales. When business declined, it could no longer mask the inadequacies in its organization. Sun set out to fix the problem on a number of fronts. One of its biggest efforts came in the area...
- Case studies 2005-02-01
- For Retail Giants, IT Prowess Is the Price of Admission
- Westminster Inc., an importer and exporter of toys, novelties and gifts, has its eyes on those Wal-Mart shelves. But to get there, it will have to demonstrate familiarity with sophisticated information systems for ordering, invoicing, labeling and shipping. The Westminster catalogue runs the gamut from battery-operated racecars to whoopee cushions....
- Case studies 2005-02-01
- CooperVision Scales Up Logistics Operations to Keep Pace With Rapid Growth
- When The Cooper Companies completes its most recent acquisition, its CooperVision unit will become the world's third-largest contact lens manufacturer and perhaps the fastest growing. To accommodate this growth - and to support CooperVision's commitment to superior customer service - the company needed to upgrade its ability to fill and...
- Case studies 2004-12-01
- HP Canada: Giving Away Parts, Service Network Means Better Control
- Successful supply-chain partnerships rarely happen on the first try. Often they're the result of trial and error - even if the solution looks obvious in retrospect. Hewlett-Packard Canada Ltd. spent several years whipping its parts and service operation into shape. Service parts didn't fall within HP's core business, but the...
- Case studies 2002-07-01
- Guinness UDV: Brewing Up New Uses for the Old-Fashioned Boxcar
- Hub Group, the intermodal marketing company and logistics provider based in Lombard, Ill., had a lucrative contract with Guinness-Bass Import Co. It was handling nearly all of the brewer's imports into the U.S., with responsibility for Customs clearance through 17 ports of entry, and movement to some 400 distributors. But...
- Case studies 2002-07-01
- With Help From Its Logistics Partner, Carrefour Scores With Its Brazilian DC
- Carrefour SA is fighting for dominance all over the world. And one of its biggest battlefields is Brazil, where the French retailing giant is slugging it out with a homegrown leader as well as its global archrival, Wal-Mart Stores Inc. With the help of consultant and systems integrator Accenture, it...
- Case studies 2003-12-01
- U.S. Distributor Puts Plan for Major Sales Growth on the Boil
- Macna is the exclusive U.S. distributor of high-end, super-efficient boilers made in France. Up to now, Macna has sold boilers made by France's De Dietrich & Cie primarily to the commercial and institutional sectors. To handle growth in sales, Macna would need to keep at least 35 more units on...
- Case studies 2004-02-01
- Discount Retailer Doesn't Skimp on Supply-Chain Investments
- Based in Goodlettsville, Tenn., just outside Nashville, Dollar General benefits from occupying a well-defined niche. It offers basic household goods to low- and fixed-income shoppers, with no item priced above $50. Stores are mostly in the U.S. Midwest and Southeast. Dollar General faces some significant challenges, many of them built...
- Case studies 2004-05-01
- Scotts Cultivates a Customer-Centric Supply-Chain Strategy
- Scotts was shipping product according to unreliable forecasts. It had no idea which items were actually needed, or where. To make up for its ignorance, safety stocks were unacceptably high. And communications with retailers were minimal. Scotts was filling up warehouses with fertilizer and letting retailers take over from there....
- Case studies 2004-07-01
- New Supply-Chain Strategy Has Top Furniture Maker Sitting Pretty
- Beginning in August 2001, Penske began converting three Knoll buildings in East Greenville into the Eastern Mixing Center MCE. Penske needed a way to efficiently consolidate the product in the mixing center as it was coming to them and not get bogged down in the excess handling and mass storage...
- Case studies 2004-09-01
- From Spreadsheets to Supply-Chain Planning Implementation: How Sweet It Is!
- Sunsweet wanted a full suite of automated demand, inventory and supply planning functionality. With the volume of the current year's "Prune plum" crop significantly down, the ability to match supply with demand couldn't have come at a better time. The company's needs then were fairly clear. The solution suite needed...
- Case studies 2004-10-01
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