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- BNET Author Biography
Ken is a communications and marketin specialist and founder of The Amber Group, which helps companies identify what makes people buy from them. Ken is also the founder of Byte Night, the IT industry's annual fundraising sleep-out. He also popped up in the Independent on Sunday's Happy League of the...- more about Ken Deeks »
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- Your Communication Style: Candied or Candid?
- Think about people who have inspired you at work. I bet the one thing they had in common is that you knew what it was that they were telling you. As John D Rockefeller observed: "The ability to deal with people is as purchasable a commodity as...
- Blog posts 2009-05-27
- Can You Preach What You Practise?
- Â Dell it like it is: Michael Dell quickly discovered that not every employee can articulate what the business doesHow many people in your company help you to sell more? Just the sales team -- or maybe marketing as well? Of course the answer is,...
- Blog posts 2009-06-03
- The Lamest Customer Excuse Ever
- I'm always intrigued by the way that people deliver bad news -- particularly if the messenger's responsible for the bad news itself. I was reminded of this at my local train station this morning when I went to buy a ticket. The office was shut and on...
- Blog posts 2009-06-10
- And the Winner of the Corporate Speak Award Is...
- I need to get in contact with the spokeswoman for a restaurant group I recently read about in the press. As of today she is the proud new owner of my Corporate Speak Award. The CSA is granted to anyone who can: Sound very important. Use big words......
- Blog posts 2009-07-09
- How Off-the-Cuff Messaging Can Offend
- The ease by which we now communicate with each other also compounds the potential for misunderstandings. Last week I was told that I was both "pompous and largely pointless." Now, 'pointless' I could have handled. After all, I'm in the communications business,...
- Blog posts 2009-07-23
- Twelfth Night, But Homelessness is No Comedy
- So, that was it. My 12th Byte Night. For those of you not in the know, Byte Night is the annual sponsored sleepout for the IT industry. And is many ways it was the best yet. For a start it looks like...
- Blog posts 2009-10-06
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