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• Inmagic, Gilbane Group, and KMWorld to Host Webinar Demystifying Social Media in the Enterprise

  - 2008-10-01

  Learn How Social Knowledge Networks Are Changing the Way Enterprises Organize, Manage, and Share Information Assets WOBURN, Mass. -- Are social knowledge networks the heir apparent to special libraries, content management, and knowledge management? Or are they simply a trendy new way to describe social networking apps in the...

  Tags: Inmagic, KM World, knowledge, SOFTWARE, Strategy, webinar

• JustSystems, Vasont Systems Offer Master Content Management Strategy

  - 2008-09-03

  Webinar Reveals How One Source of Truth Reduces Cost, Improves Quality & Accuracy, Accelerates Time-to-Market NEW YORK & VANCOUVER, British Columbia -- In the new world of content management, XML and component-based authoring and publishing are transforming the world of content, which is beginning to look a lot like...

  Tags: KM World, SOFTWARE, webinar

• Leveraging Intelligent Software Agents to Amplify Productivity and Profitability

  - 2008-04-01

  May 1st Webinar showcases how publishing, financial services and research market leaders employ Connotate's smart Agents to achieve rapid ROI, generate new revenue streams and enhance productivity NEW BRUNSWICK, N.J. -- Join Connotate, KMWorld and IDC for a live, online webinar to find out how industry leaders in financial...

  Tags: agent, KM World, software, webinar

• KANA and IBM to Host KM World Webinar on 'Why Great Customer Service Matters More Than Ever'

  - 2007-09-21

  MENLO PARK, Calif. -- KANA Software Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced that it will participate in a live KMWorld webcast on Tuesday, September 25th, 2007 at 11:00AM PT/ 2:00 PM ET. Keith Holt, Director, Product Marketing at KANA Software, and Sunny Banerjea, IBM...

  Tags: IBM Corp., Kana Software Inc., KM World, webinar

• KANA and Basex to Host KMWorld Webinar on Leveraging Enterprise Intelligence to Enhance Customer Satisfaction

  - 2007-02-15

  MENLO PARK, Calif. -- KANA Software, Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced that it will participate in a live KMWorld Webinar on Tuesday, February 20, 2007 at 11:00 a.m. PDT. Featuring Basex CEO and Chief Analyst Jonathan Spira, the Webinar will explore how organizations...

  Tags: customer satisfaction, Kana Software Inc., KM World, webinar

• FatWire, Forrester, and KMWorld Webinar Shows How to Bridge the Business-IT Gap to Deliver Better Customer Experiences

  - 2006-12-12

  Live Event Takes Place TODAY at 11:00am PT/2:00pm ET on www.kmworld.com/webinars

  Tags: Forrester Research Inc., KM World, webinar

• KANA, Patricia Seybold Group and 1-800-FLOWERS.COM to Host KMWorld Webinar on Optimizing Contact Centers to Beat the Holiday Rush

  - 2006-11-02

  MENLO PARK, Calif. -- KANA Software Inc. (PinkSheets: KANA.PK), a world leader in multi-channel customer service, today announced that it will participate in a live KMWorld Webcast on Tuesday, November 7, 2006 at 11:00 a.m. PST. Lead by KANA and featuring Patricia Seybold Group and KANA customer 1-800-FLOWERS.COM, the Webinar...

  Tags: 1-800-Flowers.com Inc., contact center, Kana Software Inc., KM World, webinar

• Leading Analyst, KANA and ADC to Present KMWorld Magazine Webinar on Knowledge Management, a Critical Component of SRM

  - 2005-03-09

  MENLO PARK, Calif. -- KANA Software, Inc. (NASDAQ: KANA), a leading provider of Service Resolution Management SRM solutions, today announced that Christopher Hall, vice president of product marketing at KANA, will lead a live Webcast discussing how SRM is the next level of innovation in customer service automation and how...

  Tags: ADC Telecommunications Inc., Kana Software Inc., KM World, knowledge, MARKETING, SOFTWARE, Strategy, webinar