BNET Industries
Last Fiscal Year Sales:$23.5M
- Public
- US
Dow Jones Description
Service Resolution Management Applications
Chief Marketing Officer
Andy FeitNumber of Employees 95
Contact Information
10201 Torre Ave Ste 350
Cupertino, California 95014
(408) 863-5800
Peer Companies
NAICS Code Computer Systems Design Services: 541512
News & Analysis
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knova software inc. - All News and Analysis
Consona™ CRM Offers Total Customer Management With Release of Onyx® Version 6.0, KNOVA Version 7.1, and Million Handshakes Version 4.5
New and Existing Consona CRM Customers Gain Operational and Collaborative CRM Suite; Holistic Approach to Total Customer Management
KNOVA Software Receives 2006 Product of the Year Award From Communications Solutions
KNOVA Software, a Consona CRM solution, announced today that Technology Marketing Corporation's TMC Communications Solutions ( www.tmcnet.com/comsol ) has named KNOVA 7 a recipient of the 2006 Product of the Year Award.
Service & Support Professionals Association Honors KNOVA Software as "Recognized Innovator"
KNOVA Software, a Consona CRM solution, today announced it has been named a "Recognized Innovator" by the Service & Support Professionals Association SSPA, the largest and most influential association for technology services and support professionals. KNOVA was honored for improving the way companies derive business intelligence from captured customer interaction...
Newell Rubbermaid Selects KNOVA(R) Software to Streamline Information Flow in HR Benefits Call Center
KNOVA, a Consona CRM solution, today announced that global consumer products company Newell Rubbermaid has selected KNOVA Contact Center to help customer service professionals deliver human resources information to its 31,000 active employees and retirees. Currently being deployed in Newell Rubbermaid's HR benefits call center, KNOVA will empower customer service...
Consona Corporation Closes on Acquisition of KNOVA Software, Inc
Combination of Onyx and KNOVA Launches Consona CRM and Creates First and Only Fully Integrated Operational and Collaborative CRM Offering
Vision Solutions Sees Significant Call Deflection After Implementation of KNOVA
KNOVA Software (OTCBB: KNVS), a leading provider of Intelligent Customer Experience applications, today announced that Vision Solutions, a leading high availability solution provider to the Global 5000 and pioneer to such technology innovations as remote journaling and clustering, is using KNOVA Contact CenterTM and KNOVA Self-ServiceTM. Deployed in March 2006,...
KNOVA Software Named to KMWorld's "100 Companies That Matter in Knowledge Management" Five Years Running
KNOVA Software (OTCBB: KNVS), a leading provider of Intelligent Customer Experience solutions, today announced that for the fifth year in a row, KMWorld has selected KNOVA as one of the "100 Companies That Matter in Knowledge Management." KMWorld editors, knowledge management practitioners, theorists, analysts and customers compiled the 2007 list...
M2M Holdings Inc. Acquires KNOVA Software Inc.
M2M Holdings Inc., the privately held holding company jointly owned by Battery Ventures Vl L.P. and Thoma Cressey Equity Partners, recently announced it has signed a definitive agreement to acquire KNOVA Software Inc., a provider of intelligent customer experience applications, in an all-cash transaction valued at $5.00 per share, or...
KNOVA Receives Customer Inter@ction Solutions(R) Magazine's 2006 Product of the Year Award
KNOVA Software (OTCBB: KNVS), a leading provider of Intelligent Customer Experience applications, today announced that KNOVA 7 has received a 2006 Product of the Year Award from Technology Marketing Corporation's (TMC®) Customer Inter@ction Solutions® magazine ( www.cismag.com ). Customer Inter@ction Solutions has been the leading publication covering CRM, call centers...
KNOVA Software Announces Definitive Agreement to Be Acquired by M2M Holdings
KNOVA Software Inc. (OTCBB: KNVS), a leading provider of intelligent customer experience applications, today announced it has signed a definitive agreement to be acquired by privately held M2M Holdings Inc., a holding company jointly owned by Battery Ventures VI LP and Thoma Cressey Equity Partners. The assets of M2M Holdings...
Decision Makers
| Name (plus bio) | Position |
|---|---|
| Andy Feit | Chief Marketing Officer |
| Mark Angel | Cto |
| Thomas Muise | Chief Financial Officer |
| Richard Nieset | Senior Vice President, Global Sales |
| Sham Chotai | Vice President of Engineering |
| Stuart Mills | Vice President, Emea Operations |
| Tim Hines | Vice President of Product Management |
| Pete Strom | General Manager |
| Tom Millay | General Manager |
| Kelly Barefoot | Controller |
| Frank A. Lauletta | Secretary and General Counsel |
| George A Needham | |
| Richard Stouffer |
Board of Directors
| Name (plus bio) | Position |
|---|---|
| Kent Heyman | Chairman of the Board |
| David C. Schwab | Board of Directors |
| Ram Gupta | Board of Directors |
| Thomas I. Unterberg | Board of Directors |
| Tim Wallace | Board of Directors |
| Tom Shanahan | Board of Directors |
| Organization | Position | Status |
|---|---|---|
| Knova Software, Inc. | Chief Marketing Officer | Current |
| Organization | Position | Status |
|---|---|---|
| Crmadvocate | Chief Technology Officer, Knova Software | Current |
| Realmarket, Inc. | Chief Technology Officer, Knova Software | Current |
| Knova Software, Inc. | Cto | Current |
| Parature, Inc. | Board of Directors | Current |
| Paraunity.Com | Board of Directors | Current |
| Avidence, Inc. | Board of Directors | Current |
| Ernst & Young | CEO from Papyrus | Former |
Thomas Muise has over twenty years of experience in senior financial roles with high technology companies. Prior to PanTerra, Mr. Muise served as Chief Financial Officer of Knova Software, a leading provider of service resolution management applications. Prior to Knova, Mr. Muise serving as chief financial officer and vice president of operations for Embrace Networks, an enterprise software platform provider, and as chief financial officer and vice president of finance of Solopoint, a provider of marketing technologies and communications services for the broadband market. Prior to these positions, Mr. Muise served as senior director, corporate financial planning, analysis and systems for Synopsys, a supplier of electronic design automation. Mr. Muise served in various finance positions for Tandem Computers during his 12 years of service to the company, last serving as director of finance, nonstop software business unit. Mr. Muise graduated cum laude from Bowling Green State University with a bachelor's degree in economics and earned his master of business administration from the University of Michigan.
| Organization | Position | Status |
|---|---|---|
| Pandora Networks | Chief Financial Officer | Current |
| Knova Software, Inc. | Chief Financial Officer | Current |
| Teradata Corporation | President | Former |
| Sybase, Inc. | Vice President | Former |
| University of Michigan | Master of Business Administration | Former |
| Bowling Green State University | Bachelor's Degree In Economics | Former |
| University of California, Berkeley | Bachelor's Degree in Computer Science | Former |
| Organization | Position | Status |
|---|---|---|
| Helpstream | Executive Vice President of Marketing and Sales | Current |
| Knova Software, Inc. | Senior Vice President, Global Sales | Current |
| Verus Ventures, LLC | Venture Partner | Current |
| Knova Software, Inc. | Executive Vice President of Global Operations | Former |
| Apexon, Inc. | Vice President of Worldwide Sales | Former |
| Knova Software, Inc. | Sales Executive | Former |
| Gould and Company | Former | |
| University of Phoenix | Bachelor's Degree In Business | Former |
| Organization | Position | Status |
|---|---|---|
| Knova Software, Inc. | Vice President of Engineering | Current |
| Organization | Position | Status |
|---|---|---|
| Knova Software, Inc. | Vice President, Emea Operations | Current |
| CRM, Inc. | Former |
| Organization | Position | Status |
|---|---|---|
| Knova Software, Inc. | Vice President of Product Management | Current |
| Organization | Position | Status |
|---|---|---|
| Knova Software, Inc. | General Manager | Current |
| Organization | Position | Status |
|---|---|---|
| Knova Software, Inc. | General Manager | Current |
| Organization | Position | Status |
|---|---|---|
| Knova Software, Inc. | Controller | Current |
| Organization | Position | Status |
|---|---|---|
| Knova Software, Inc. | Secretary and General Counsel | Current |
| Knova Software, Inc. | Board of Directors | Current |
| Rutgers School of Law | Juris Doctorate Degree | Former |
| Organization | Position | Status |
|---|---|---|
| Knova Software, Inc. | Current |
| Organization | Position | Status |
|---|---|---|
| Knova Software, Inc. | Current | |
| PeopleSoft, Inc. | Former | |
| Accenture Ltd. | Former | |
| Integral Systems, Inc. | Former |
| Organization | Position | Status |
|---|---|---|
| Knova Software, Inc. | Chairman of the Board | Current |
| Onvaio LLC | Director | Current |
| Serviceware Technologies, Inc | Chief Executive Officer | Former |
| Mpower Communications | Senior Vice President | Former |
| Migo Software, Inc. | Chairman of the Board | Former |
| Organization | Position | Status |
|---|---|---|
| Zoomsystems | Managing Director at Sierra Ventures | Current |
| Scopus Technology | Co-Founder | Former |
| Corrigo, Inc. | Board of Directors | Current |
| Accruent, Inc. | Board of Directors | Current |
| Zebra Imaging, Inc. | Board of Directors | Current |
| Opalis Software Inc | Board of Directors | Current |
| Infotone Communications Corp | Board of Directors | Current |
| Zoomsystems | Board of Directors | Current |
| Vykor, Inc. | Board of Directors | Current |
| Parature, Inc. | Board of Directors | Current |
| Dbs Communications Inc. | Board of Directors | Current |
| Revionics, Inc. | Director | Current |
| Ave Consulting | Board of Directors | Current |
| Saleslogix Corporation | Board of Directors | Current |
| Micromuse Inc. | Director | Current |
| Fatbrain.com, Inc. | Director | Current |
| 360Commerce, Inc. | Director | Current |
| Scopus Technology | Vice President of Sales | Former |
| Scopus | Vice President of Sales, and | Former |
| Sierra Ventures | Managing Director | Current |
| Lockheed Martin Corporation | engineering manager | Former |
| Sun Microsystems, Inc. | Sales Management | Former |
| BEA Systems, Inc. | Former | |
| Siebel Systems, Inc. | Former | |
| Stanford University | Masters In Aerospace Engineering | Former |
| Harvard University | MBA | Former |
| Harvard Business School | M.B.A. | Former |
| University of California | Undergraduate Degree | Former |
| University of California, San Diego | B.A. in Systems Engineering | Former |
| Stanford University | Degrees | Former |
| University of California, San Diego | undergraduate engineering degree | Former |
| Organization | Position | Status |
|---|---|---|
| Knova Software, Inc. | Board of Directors | Current |
| Organization | Position | Status |
|---|---|---|
| Docushare | Chairman, C.E. Unterberg Towbin | Current |
| Electronics For Imaging, Inc. | Board of Directors | Current |
| Knova Software, Inc. | Board of Directors | Current |
| Serviceware LLC | Director | Current |
| Pd-Ld, Inc. | Board of Directors | Current |
| Reasoning, Inc. | Director | Current |
| Computer Technology, Inc. | Board of Directors | Current |
| Shearson Lehman Hutton | Managing Director | Former |
| Lehman Brothers Holdings Inc. | Head of Technology Banking and a Partner | Former |
| C.E. Unterberg, Towbin | Partner | Former |
| Wharton Graduate School of the University of Pennsylvania | M.B.A. | Former |
| Princeton University | Former |
| Organization | Position | Status |
|---|---|---|
| iPipeline | Chief Executive Officer | Current |
| Fulltilt Solutions Inc. | Chairman | Current |
| iPipeline | Board of Directors | Current |
| Knova Software, Inc. | Board of Directors | Current |
| MEDecision, Inc. | Interim President & COO | Former |
| Future Now, Inc. | Vice President of Professional Services | Former |
| Ernst & Young | Former | |
| Deloitte Touche Tohmatsu | Former | |
| Arthur Andersen LLP | Former | |
| Miami University | Master of Business Administration | Former |
| MEDecision, Inc. | Board of Directors | Current |
| MEDecision, Inc. | Member | Former |
| Organization | Position | Status |
|---|---|---|
| Needham Capital Partners | General Partner | Current |
| Dicarta, Inc. | Current | |
| Knova Software, Inc. | Board of Directors | Current |
| Agile Software Corporation | CFO | Former |
| The First Boston Corporation | CFO | Former |
| Dg Fastchannel, Inc. | CFO | Former |
| Agile Software Corporation | Co-Founder | Former |
| Harvard University | MBA Degree | Former |
| Stanford University | B.A. | Former |
| Harvard Business School | Graduate | Former |
| Stanford University | Graduate | Former |
Executive News
-
Market Report -- In Play (MERR)
-
Former Executives of C.E. Unterberg, Towbin Acquire a Minority Stake in Merriman Curhan Ford
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