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Knowlagent (27 results)
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- Knowlagent Introduces Multiple Solutions for Greater Customer Flexibility and Success; Getting Better Just Got Easier for Frontline Employees through Knowlagent Solutions
- ATLANTA -- Knowlagent, the only provider of frontline execution solutions that turn business strategy into measurable results, today announced it has reengineered its flagship solution - Knowlagent r8 - into four new, individual offerings. In doing so, the company is providing its customers with an easier, faster way to solve...
- Research articles 2006-09-13
- Knowlagent Increases Sales Power with Three New Directors; Sales Specialists to Focus on Telecommunications, Financial Services, and Insurance
- ATLANTA -- Knowlagent, the only solutions provider that effectively balances revenue growth with cost reduction in the customer service channel, today announced the addition of three sales directors. The new team members are charged with increasing sales and adding to the industry leadership of Knowlagent's call center performance software among...
- Research articles 2006-05-09
- Knowlagent Names New Executive to Lead Worldwide Sales Strategy; Seasoned Sales Expert Jay Myer Named Vice President of Sales
- ATLANTA -- Knowlagent, the only solutions provider that guarantees rapid revenue growth from the customer service channel, today announced that Jay Myer has joined the company as vice president of sales. He is charged with overseeing and expanding Knowlagent's expert worldwide sales force. E[acute accent]Myer has more than 20 years...
- Research articles 2005-12-21
- Kaiser's Secret To Customer Satisfaction: Its People.
- Based on the premise that knowledgeable and happy call center agents deliver the best customer service, Kaiser Permanente is using online agent training to help agents build member loyalty. Conventional management thinking says: Labor is expensive, and automation reduces that expense. Although in...
- Research articles 2004-08-02
- Knowlagent Releases Powerful New Solution That Drives Revenue and Improves Customer Loyalty from the Call Center
- ATLANTA -- Knowlagent r8 Next Generation Solution Combines Stakeholder Views, Sensing and Profiling Technology to Transport Call Center Business to Next Level
- Research articles 2005-11-17
- Knowlagent's Catalyst Customer Conference Speaks to the Future of Call Centers; Top Innovators from Fortune 500 Companies Share their Insight at Knowlagent Conference
- ATLANTA -- KnowlagentR, the only solutions provider that guarantees rapid revenue growth from the customer service channel, today announced that it has assembled an all-star lineup of speakers for Catalyst, the company's first annual customer conference. Taking place May 16-18, 2005 at Saddlebrook Resort in Tampa, Fla., the three-day conference...
- Research articles 2005-05-11
- T-Com Slovak Sees Exponential Sales Improvements Through First-Time Use of Knowlagent Solutions on European Continent; Contact Center Agents Show Sales Performance Enhancement in Less Than Seven Weeks
- ATLANTA -- Knowlagent, the only provider of frontline execution solutions that turn business strategy into measurable results, and its European joint-venture partner Odhinn Europe today announced the roll-out of Knowlagent Solutions to all call center agents at T-Com Slovak to improve sales and customer service performance. The deployment is the...
- Research articles 2006-09-14
- Knowlagent Named to Software 500 for Fifth Consecutive Year; Knowlagent Celebrates Five Years of Repeated Revenue Growth
- ATLANTA -- Knowlagent, the only solutions provider that guarantees rapid revenue growth from the customer service channel, today announced it has once again been included on the annual Software 500, Software Magazine's list of the world's foremost software and services providers.
- Research articles 2005-10-04
- Knowlagent Recognized for Solution Innovation and Executive Leadership; Knowlagent's r7 Solution Named `Product of the Year,' CEO Lauded as Top Entrepreneur
- ATLANTA -- Knowlagent, the only solutions provider that guarantees rapid sales growth from the customer service center, today announced a successful finish to 2004 with a series of awards and recognitions from top technology and business press for its patented r7 solution, outstanding company performance and executive leadership.
- Research articles 2005-01-20
- Knowlagent's New Customer Conference Catalyst Showcases Innovators Sharing Best Practices for Building a Revenue Dimension in the Call Center
- ATLANTA -- Conference Includes Exclusive Tour of Knowlagent Customer Coca-Cola Enterprises Contact Center
- Research articles 2005-02-18
- Sales Performance: Breaking Out Of the Norm
- Firms spend millions of dollars and countless hours pondering strategy to retain customers, yet the challenge often comes down to getting salespeople to mentally break out of their comfort zones and focus on an entire product line instead of those few they favor. "Institutions would train people on 55 or...
- Research articles 2003-06-06
- Innovative Product Delivery Drives 48 Percent Revenue Growth For Knowlagent In Flat Enterprise Software Market
- ATLANTA -- Successful Internal Moves in 2004 Keep KnowlagentR Well Positioned for Industry Leadership and Customer Successes in 2005 and Beyond
- Research articles 2005-03-08
- Knowlagent Ranked by 2005 Deloitte Technology Fast 500 as One of the Fastest Growing Technology Companies in North America; Company's Five Year Revenue Climb Supported by Patented Knowlagent r8 Solution
- ATLANTA -- Knowlagent, the only solutions provider that guarantees rapid revenue growth from the customer service channel, today announced that it ranked Number 168 on the 2005 Deloitte Technology Fast 500, a ranking of the 500 fastest growing technology companies in North America. Additionally, earlier this month, Knowlagent was ranked...
- Research articles 2005-10-19
- Knowlagent and Government Sales Force Develop Strategic Alliance To Improve Communications and Customer Service for Federal Government Call Centers
- ATLANTA & WASHINGTON -- KnowlagentR, the provider of software solutions that build best performers fast in customer service centers, and Government Sales Force, LLC GSF, a government sales and business development outsourcing company, today announced a strategic alliance to assist Federal Government call centers improve customer service. The alliance is...
- Research articles 2004-10-14
- Frost & Sullivan Names Knowlagent Market Leader for Contact Center E-Learning
- Business Editors/High-Tech Writers ATLANTA--BUSINESS WIRE--Oct. 31, 2002 464% Revenue Growth, Integration Core Competency and Unique PROPEL Methodology Contribute to Leadership Recognition Knowlagent, the exclusive provider of contact center e-Learning solutions that align employee performance with company objectives, announced today that leading industry analyst organization, Frost &...
- Research articles 2002-10-31
- Sky Chooses Odhinn to Take over Support for Their Knowlagent Solution
- IJSSELSTEIN, Netherlands & ATLANTA -- Odhinn Europe, the European joint venture partner of Knowlagent, today announced that it has taken over support for UK's largest operator of digital television platform and owner of 11 television channels, British Sky Broadcasting.
- Research articles 2006-01-05
- Knowlagent Expands Offering into Call Center Hiring Function with Job Match Solution
- Solution Focuses on Process to Hire Right to Reduce Agent Attrition and Time to Proficiency
- Research articles 2007-06-12
- Knowlagent Named in Top 10 of Georgia's Fastest Growing Technology Companies in Deloitte's Technology Fast 50 Program; Company's Five Year Revenue Climb Also Noted in Annual 'Software 500' 2005 Ranking
- ATLANTA -- Knowlagent, the only solutions provider that guarantees rapid revenue growth from the customer service channel, today announced it has been named to Deloitte's prestigious Technology Fast 50 Program for Georgia, a ranking of the 50 fastest growing technology companies in the area by Deloitte & Touche LLP, one...
- Research articles 2005-10-07
- Knowlagent's Inaugural Customer Conference Catalyst Confirms Call Center Industry Wants More Value from Operations; Catalyst Attendees Obtain First Preview of Next Generation Solution
- ATLANTA -- Knowlagent R, the only solutions provider that guarantees rapid revenue growth from the customer service channel, recently held its first annual customer conference in Tampa, Fla., a southeastern hub for call centers. The three-day conference, headlined by U.S. Winter Olympian and five-time gold medalist Bonnie Blair, included the...
- Research articles 2005-06-09
- Knowlagent.(Rusty Gordon named chief executive officer)(Brief Article)
- A previous customer now holds the title of chief executive officer at Knowlagent. Rusty Gordon, the chief executive officer and chairman of Atlanta-based iFleet, used Knowlagent's e-learning and analysis ... A previous customer now holds the title of chief executive officer at Knowlagent....
- Research articles 2002-01-01
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