<?xml version="1.0" encoding="iso-8859-1" ?>
<rss version="2.0" xmlns:s="http://resources.bnet.com/">
<channel>
	<title><![CDATA[Knowlagent | Company News & Executive Profiles | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/knowlagent.html]]></link>
	<description><![CDATA[Latest company news & analysis, recent events, stock quotes, earning call transcripts, with profiles and descriptions of top business executives for Knowlagent]]></description>
	<s:counts start="0" returned="10" found="27" />
	<language>en-us</language>
	<item>
		<title><![CDATA[Knowlagent Expands Offering into Call Center Hiring Function with Job Match Solution]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2007_June_12/ai_n27269715]]></link>
		<description><![CDATA[Solution Focuses on Process to Hire Right to Reduce Agent Attrition and Time to Proficiency]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 12 Jun 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/hiring.html"><![CDATA[hiring]]></category>
		<category domain="http://resources.bnet.com/topic/job.html"><![CDATA[job]]></category>
		<category domain="http://resources.bnet.com/topic/knowlagent.html"><![CDATA[Knowlagent]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Knowlagent And CSO Insights Present Global Call Center Service to Sales Study]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2007_Feb_28/ai_n27306133]]></link>
		<description><![CDATA[Call centers - the new revenue rock stars?]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 28 Feb 2007 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/knowlagent.html"><![CDATA[Knowlagent]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[T-Com Slovak Sees Exponential Sales Improvements Through First-Time Use of Knowlagent Solutions on European Continent; Contact Center Agents Show Sales Performance Enhancement in Less Than Seven Weeks]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_Sept_14/ai_n26985830]]></link>
		<description><![CDATA[ATLANTA -- Knowlagent, the only provider of frontline execution solutions that turn business strategy into measurable results, and its European joint-venture partner Odhinn Europe today announced the roll-out of Knowlagent Solutions to all call center agents at T-Com Slovak to improve sales and customer service performance. The deployment is the...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 14 Sep 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/agent.html"><![CDATA[agent]]></category>
		<category domain="http://resources.bnet.com/topic/contact+center.html"><![CDATA[contact center]]></category>
		<category domain="http://resources.bnet.com/topic/knowlagent.html"><![CDATA[Knowlagent]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Knowlagent Introduces Multiple Solutions for Greater Customer Flexibility and Success; Getting Better Just Got Easier for Frontline Employees through Knowlagent Solutions]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_Sept_13/ai_n26984440]]></link>
		<description><![CDATA[ATLANTA -- Knowlagent, the only provider of frontline execution solutions that turn business strategy into measurable results, today announced it has reengineered its flagship solution - Knowlagent r8 - into four new, individual offerings. In doing so, the company is providing its customers with an easier, faster way to solve...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 13 Sep 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/knowlagent.html"><![CDATA[Knowlagent]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Knowlagent Increases Sales Power with Three New Directors; Sales Specialists to Focus on Telecommunications, Financial Services, and Insurance]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_May_9/ai_n26855151]]></link>
		<description><![CDATA[ATLANTA -- Knowlagent, the only solutions provider that effectively balances revenue growth with cost reduction in the customer service channel, today announced the addition of three sales directors. The new team members are charged with increasing sales and adding to the industry leadership of Knowlagent's call center performance software among...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 09 May 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/financial+service.html"><![CDATA[financial service]]></category>
		<category domain="http://resources.bnet.com/topic/insurance.html"><![CDATA[insurance]]></category>
		<category domain="http://resources.bnet.com/topic/knowlagent.html"><![CDATA[Knowlagent]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/telecommunications.html"><![CDATA[telecommunications]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Sky Chooses Odhinn to Take over Support for Their Knowlagent Solution]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_Jan_5/ai_n26717188]]></link>
		<description><![CDATA[IJSSELSTEIN, Netherlands & ATLANTA -- Odhinn Europe, the European joint venture partner of Knowlagent, today announced that it has taken over support for UK's largest operator of digital television platform and owner of 11 television channels, British Sky Broadcasting.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 05 Jan 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/knowlagent.html"><![CDATA[Knowlagent]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Knowlagent Names New Executive to Lead Worldwide Sales Strategy; Seasoned Sales Expert Jay Myer Named Vice President of Sales]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Dec_21/ai_n15955835]]></link>
		<description><![CDATA[ATLANTA -- Knowlagent, the only solutions provider that guarantees rapid revenue growth from the customer service channel, today announced that Jay Myer has joined the company as vice president of sales. He is charged with overseeing and expanding Knowlagent's expert worldwide sales force. E[acute accent]Myer has more than 20 years...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 21 Dec 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/knowlagent.html"><![CDATA[Knowlagent]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[sales strategy]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[strategy]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Knowlagent Releases Powerful New Solution That Drives Revenue and Improves Customer Loyalty from the Call Center]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Nov_17/ai_n15857623]]></link>
		<description><![CDATA[ATLANTA -- Knowlagent r8 Next Generation Solution Combines Stakeholder Views,  Sensing and Profiling Technology to Transport Call Center Business to Next Level]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 17 Nov 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/knowlagent.html"><![CDATA[Knowlagent]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Call Centers Are Missing Opportunities to Attain Company Goals by Overlooking the Importance of Coaching; Knowlagent Study Finds Parallel Between State of Today's Call Center Coaching and Early Days of Customer Relationship Management]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Nov_10/ai_n15789333]]></link>
		<description><![CDATA[ATLANTA -- Coaching in the call center is one of the highest impact - as well as one of the most often underutilized - means to achieve company goals, concludes a new research study announced today by Knowlagent. Knowlagent's white paper, "Why Aren't They Coaching in the Call Center?" summarizes...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 10 Nov 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/call-center.html"><![CDATA[call-center]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/knowlagent.html"><![CDATA[Knowlagent]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Knowlagent Ranked by 2005 Deloitte Technology Fast 500 as One of the Fastest Growing Technology Companies in North America; Company's Five Year Revenue Climb Supported by Patented Knowlagent r8 Solution]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Oct_19/ai_n15698975]]></link>
		<description><![CDATA[ATLANTA -- Knowlagent, the only solutions provider that guarantees rapid revenue growth from the customer service channel, today announced that it ranked Number 168 on the 2005 Deloitte Technology Fast 500, a ranking of the 500 fastest growing technology companies in North America. Additionally, earlier this month, Knowlagent was ranked...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 19 Oct 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/knowlagent.html"><![CDATA[Knowlagent]]></category>
		<category domain="http://resources.bnet.com/topic/technology+company.html"><![CDATA[technology company]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
</channel>
</rss>
