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knowledge base (17 results)
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- Knowledge Base Development: The Life Cycle of an Item in the Indiana University Knowledge Base.
- INTRODUCTION: WHAT IS A KNOWLEDGE BASE? INTRODUCTION: WHAT IS A KNOWLEDGE BASE?
- Research articles 2000-11-01
- Use of "natural language" a step forward for search engine users.(Online Information)
- For years, people have been saying that search engines don't work. The emergence of Google--with its innovative approach to searches--as one of the primary gateways to the Internet may be an indication that has changed. Another possible indic ...
- Research articles 2003-10-01
- Banyan Worldwide is First Global Business to Fully Deploy Microsoft Windows 2000; Services Provider to Share Knowledge Base with its Customers
- Business/Technology Editors
- Research articles 2000-01-12
- Amdahl Launches New Internet Venture — trustedanswer.com Provides Hosted Web-Based Customer Support with a Self-Service Knowledge Base to e-Businesses
- Business Editors
- Research articles 2000-04-11
- KANA Unveils Agent Desktop Search Solution
- KANA Software, Inc., a provider of service resolution management SRM solutions, has announced KANA Agent Desktop Search. The new solution is for enabling integration between KANA Agent IQ, the company's contact center knowledge base, with leading desktop search applications. Additionally, agents can publish new data directly to the knowledge base...
- Research articles 2005-06-01
- KANA is the First in the Industry to Provide Agent Desktop Search Solution; Company Provides Integration Between Knowledge Base and Desktop Search Solutions to Ensure Faster Resolution of Customer Requests
- MENLO PARK, Calif. -- KANA Software, Inc. (NASDAQ: KANAE), a leading provider of Service Resolution Management SRM solutions, today announced KANA Agent Desktop Search. The first of its kind in the SRM industry, the new solution enables integration between KANA Agent IQ, the company's industry-leading contact center knowledge base, with...
- Research articles 2005-05-09
- Morningstar launches hedge fund knowledge base.
- Byline: Anuj Gangahar Byline: Anuj Gangahar
- Research articles 2004-01-28
- 'Bots' Support Customer Service.(Brief Article)
- Raise your hand if you have never received a customer corn plaint about getting the runaround from your call center. Chances are, very few hands are in the air at this moment. Problems seem to have become an unavoidable but unbearable routine for ...
- Research articles 2000-10-09
- Boston University Launches Project Management Knowledge Base
- TYNGSBORO, Mass. -- Boston University's Corporate Education Center announces the launch of its free online project management knowledge base. Boston University's project management knowledge base is for those business and information technology professionals and corporations that wish to advance their project management expertise or gain industry certifications.
- Research articles 2006-03-01
- Yankee Group Adds Ten New Research Analysts; Several Recent Research Additions Strengthen Company's Knowledge Base and Expertise
- BOSTON -- Yankee Group today announced new additions to its Boston-based research team: Jill Aldort, Sharon Ballard, Mindy Blodgett, Sal Capizzi, Matthew Del Percio, Nathan Dyer, Tara Howard, Kenneth Landoline, Sandra Palumbo and Jonathan Singer. These new hires across Yankee Group's core research discipline areas reflect the company's strong commitment...
- Research articles 2006-03-31
- BPB Gypsum Selects Open Text's Livelink to Centralize Its Globally Distributed Knowledge Base and Dramatically Improve Project Timelines
- CHICAGO--BUSINESS WIRE--Oct. 27, 1998--Open Text Corporation (NASDAQ:OTEXF)(TSE:OTC) today announced that BPB Gypsum, one of the world's largest gypsum(1) building material groups, has chosen Livelink to provide a cost-effective way to disseminate information and share knowledge amongst its engineering and R&D departments. Livelink, the market-leading collaborative knowledge management solution from Open...
- Research articles 1998-10-27
- Repair Troublesome Computer Problems with Microsoft Fix Its
- Having a weird problem with your computer? Good luck getting it figured out; without your own IT department, you will have to determine if it's a hardware problem or software problem, and then try to narrow it down to a Windows glitch or trouble with some other program. For its...
- Blog posts 2009-02-11
- Using PRINCE2 to Enhance Your PMBOK Guide Experience and Knowledge Base
- Lean the ways in which PRINCE2 -- a global standard -- can provide a best-practices methodology that enables project managers to clearly understand how to structure any project, and focus on key elements to bring that project to a successful conclusion.
- White papers 2007-08-14
- Structure Of A Firm's Knowledge Base And The Effectiveness Of Technological Search
- This paper addresses the issue of how firms should structure their knowledge bases. The structure of a firm's knowledge base refers to the pattern of combinative relationships or couplings between the elements of the knowledge base. A distinction is made between coupling, a search related decision made by a firm...
- White papers 2005-09-30
- Choosing Knowledge Base Management Technology
- Knowledge base management technology has been around for more than 20 years, though without much practical application. It was not until the Internet revolution in the late 1990s that knowledge base management technology had been used to its full capacity. The explosion of Web-based self-help applications has extended knowledge base...
- White papers 2002-05-01
- Six Sigma - An Effective Management Tool in a Competitive Economy
- The world is moving towards a fast pace, knowledge base economy, whereby speed, quality of Service and cost are important determinants for the organization to sustain their competitive edge. In the business world today, many organizations face threats from business rivalry and the bargaining power of customers. The purpose of...
- White papers 2003-01-01
- Essential Knowledge Base Of Payroll Systems For New Employers
- Every new employer engaging an employee must register for paye. An employee is anyone who works on a full time, part time or casual basis for the business and includes company directors. When you engage someone to work for you, you become their employer. Employers should register as soon as...
- White papers 2007-11-11
Additional Resources
- RTX/SITEL CREATE NEW ULTRA LOW POWER TECHNOLOGY.
- By combining considerable chip knowledge with excellent system domain knowledge, RTX and SiTel have created a new innovative Ultra Low Power ULP technology based on CAT-iq; this is the first step into completely new application areas for DECT/CAT-iq. RTX and SiTel have joined...
- Articles 2009-07-01
- Pepperdine University’s Graziadio School Introduces ‘MBA Plus’ Lifelong Learning and Career Enrichment Program for MBA Alumni, Offering Reduced Tuition
- Career development program gives alumni opportunity to update and extend knowledge-base for todayâs competitive market ...
- Articles 2009-06-25
- SafeNet USB Token, Smart Card Earn IdenTrust Compliance Certification
- Certificate-Based Two-Factor Authentication Improves e-Commerce Security, Fights ID Theft, Drives Revenue for Financial Institutions BALTIMORE -- SafeNet, ...
- Articles 2009-06-24
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