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BNET Business Dictionary
- Knowledge Management
- the process of acquiring, storing, distributing, and using information within a company. The information is generally held on a powerful database and distributed via a communications network.
- Knowledge Management definition on BNET »
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- How to Manage Ignorance; Inside the Book Peter Drucker Never Wrote
- Organizations devote abundant time and resources to knowledge management, but what about ignorance management? The nuggets are often nestled somewhere between what you know you don't know and what you don't know you don't know. So how do you get at them? If the stories of fallen...
- Blog posts 2007-12-12
- The Midas Touch in Knowledge Management Projects - Beware, Your Wish Could Come True
- Like king Midas, the champion of a Knowledge Management KM initiative might find herself in an awkward situation because the wish came true. Successful KM initiatives can lead to problems. The case study presented in this paper details how a consulting company attempted to support its dispersed staff of consultants...
- White papers 2005-04-06
- A Complexity Theory Approach to Knowledge Management - Towards a Better Understanding of Communication and Knowledge Flows in Software Development
- This paper offers a view of communication networks in which professionals are connected via knowledge flows and communication processes. The discussion focuses on a case study of software business processes in two small size Finnish software companies. The paper has two objectives. First, it assesses the knowledge flow model as...
- Case studies 2005-12-02
- Managing the Corporate Zoo: A Knowledge Management Perspective
- This paper presents a 2x2 matrix which focuses on individual knowledge and knowledge sharing. There is a vast amount of literature that has acknowledged that the management of knowledge is an important strategic and tactical approach to improve organizational performance. Knowledge sharing between individuals in an organization has also been...
- White papers 2005-01-31
- Resource-Based View of Knowledge Management for Competitive Advantage
- One is not only in a new millennium, but also in a new era: the knowledge era. Sustainable competitive advantage is dependent on building and exploiting core competencies. The resource-based view RBV of the firm defines a strategic asset as one that is rare, valuable, imperfectly imitable and non-substitutable. Knowledge...
- White papers 2005-10-23
- Knowledge Management Operational Plan and Strategic Priorities
- This paper outlines ways in which the Knowledge Management strategic planning process is to be freshened up, producing fewer ?Must do milestones? and with quarterly online summaries of progress with each one. The paper sets out the draft proposals for the 2007?2008 Operational Plan associated with the University?s Knowledge Management...
- White papers 2006-09-13
- Are You Ready for the Right Knowledge Management Strategy: Identifying the Potential Restrains Using the Action Space Approach
- Prior studies have identified two major approaches of managing organizational knowledge assets: Codification and Personalization. The decision regarding which of the two major Knowledge Management KM approaches to adopt for an organization is a function of the organization?s core business, the competence so required, technological complexity of the critical processes...
- White papers 2005-02-10
- Knowledge Management Across Task/Team Boundaries
- Knowledge management across corporate, task and team boundaries has always been problematic, but the challenge increases exponentially when the ?Paper? transfers of information become electronic. While electronic data transfer can reap great efficiencies, and the benefit of data re-usability across divisional lines, unanticipated incompatibilities must be considered and resolved far...
- White papers 2004-07-20
- Knowledge Management: Collaborative Expertise
- Having a Knowledge Management KM system means collaborating, and having a guide to aid in the selection of collaboration tools can make the job easier. A practical and achievable way to maximize KM results is to capitalize on existing law firm information flows and business processes. By doing so, a...
- White papers 2006-06-01
- A Novel Approach to Knowledge Management
- Knowledge encoders, once they undergo an extensive period of training, will able to use the system to rapidly enter large amounts of arbitrarily complex, ambiguous, unstructured knowledge into a computer database. The authors present a plan for a novel knowledge management system called LojLink, which has the properties explained in...
- White papers 2005-03-10
- Knowledge Management for Customer Service Ingredients for Success
- As enterprises increasingly use customer service to differentiate themselves, knowledge management has gained prominence as a strategic initiative. A key enabler, it allows businesses to use their knowledge assets to provide better customer service. In this paper, the author discusses the ingredients of success as it relates to knowledge management...
- White papers 2004-03-18
- Analyzing Requirements of Knowledge Management Systems With the Support of Agent Organizations
- Knowledge Management KM is considered by many organizations a key aspect in sustaining competitive advantage. Designing appropriate KM processes and enabling technology face considerable risks, as they must be shaped to respond to specific needs of the organizational environment. Thus, many systems are abandoned or fall into disuse because of...
- White papers 2005-04-01
- A Knowledge Management Framework to Morph Clinical Cases With Clinical Practice Guidelines
- In this paper the author's present a knowledge management framework that allows the automatic linking/mapping of contextually and functionally similar medical knowledge that may originate from different sources and be represented in diverse modalities. The tacit-explicit knowledge morphing framework supports the extraction of tacit knowledge from past cases stored in...
- White papers 2005-07-29
- At the Crossroads of Knowledge Management and Social Software
- The growing phenomenon of Social Software seems to provide an opportunity to complement the top-down approach based on central knowledge repositories with tools that are simpler, smarter and more flexible. This paper includes a brief description of the main categories of Social Software - weblogs, wikis and social networking sites...
- White papers 2005-12-02
- Towards the Knowledge Economy: The Technological Innovation and Education Impact on the Value Creation Process
- Emerging as one of the most important corporate assets, there is evidence that, in some developed countries, the impact of knowledge capital in the Gross Domestic Product GDP now surpasses the fixed capital. This paper uses quantitative data to broadly qualify the impact of the two main building blocks in...
- White papers 2005-12-01
- On the Development of Knowledge Management Services for Collaborative Decision Making
- Admitting that the quality of a decision depends on the quality of the knowledge used to make it, it is argued that the enhancement of the decision making efficiency and effectiveness is strongly related to the appropriate exploitation of all possible organizational knowledge resources. Developing such tools should be in...
- White papers 2006-09-01
- Quick Start Knowledge Management System
- Establishing Knowledge Management KM strategies is imperative for today's successful organizations. People truly are the greatest internal asset and are one of the top strategic priorities for businesses across the nation and the world today. As such, remaining intent on traditional methods of knowledge acquisition and transfer is a mistake....
- White papers 2005-05-05
- Semantic Annotation for Knowledge Management: Requirements and a Survey of the State of the Art
- While much of a company's knowledge can be found in text repositories, current content management systems have limited capabilities for structuring and interpreting documents. In the emerging Semantic Web, search, interpretation and aggregation can be addressed by ontology-based semantic mark-up. In this paper, the authors examine semantic annotation, identify a...
- White papers 2005-10-18
- Multi-faceted Approach to Citation-Based Quality Assessment for Knowledge Management
- One of the key tasks of Knowledge Management KM is to assess the quality of information. Before one transforms information to knowledge by knowledge representation and organization, one must first identify quality information in a given knowledge domain. To assess the influence and quality of a scholarly publication, an author,...
- White papers 2006-07-27
- Doing Knowledge Management
- Knowledge Management KM as a field has been characterized by a great deal of confusion about its conceptual foundations and scope. As a result, practitioners have tended to view KM interventions as those that have been given that name by themselves or others who claim to be practitioners. In this...
- White papers 2006-03-21
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