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456 Resources for

knowledge management and strategy

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BNET Business Dictionary

Knowledge Management
the process of acquiring, storing, distributing, and using information within a company. The information is generally held on a powerful database and distributed via a communications network.
Knowledge Management definition on BNET »

BNET Resources

How to Manage Ignorance; Inside the Book Peter Drucker Never Wrote
Organizations devote abundant time and resources to knowledge management, but what about ignorance management? The nuggets are often nestled somewhere between what you know you don't know and what you don't know you don't know. So how do you get at them? If the stories of fallen...
Tags: Data Management, Management, Software, Enterprise Software, Business Intelligence, Strategy, Knowledge Management, Ignorance, Knowledge, Lori Deschene
Blog posts 2007-12-12
Survival strategies
Pursuing knowledge management KM as a political activity is often part of an effective organizational strategy, especially during periods of economic uncertainty. For example, Denise M. Schilling, manager of Compaq Computer Corp.'s Knowledge Management Pursuing knowledge management KM as a political activity is often part of an effective organizational strategy,...
Tags: Compaq Computer Corp., knowledge, knowledge management, strategy
Research articles 2002-02-21
Open Text Unveils Corporte Portal Strategy to Take Customers Beyond Knowledge Management
ATLANTA--BUSINESS WIRE--April 13, 1999--
Tags: knowledge management, strategy
Research articles 1999-04-13
NetApp to Give Keynote Address at Services Industry Summit on Strategies for eService and Knowledge Management
NetApp Senior Vice President of Global Support Rusty Walther to Deliver Keynote Address on May 22
Tags: knowledge, knowledge management, NetApp, strategy
Research articles 2007-05-21
Wanted: Improved Communication - University of Southern California's Center for Effective Organizations and Korn/Ferry International publish report on knowledge management research - Strategies for the Knowledge Economy: From Rhetoric to Reality - Brief A
Information Exchange Critically Low
Tags: knowledge, knowledge management, Korn/Ferry International, strategy, University of Southern California
Research articles 2000-10-01
Knowledge Management for Customer Service Ingredients for Success
As enterprises increasingly use customer service to differentiate themselves, knowledge management has gained prominence as a strategic initiative. A key enabler, it allows businesses to use their knowledge assets to provide better customer service. In this paper, the author discusses the ingredients of success as it relates to knowledge management...
Tags: Customer Service, Knowledge, eGain Communications Corp., Knowledge Management, Business Intelligence, Strategy, Product Marketing, Customer Relationship Management (CRM), Enterprise Software, Software, Data Management, Management, Marketing
White papers 2004-03-18
Managing the Corporate Zoo: A Knowledge Management Perspective
This paper presents a 2x2 matrix which focuses on individual knowledge and knowledge sharing. There is a vast amount of literature that has acknowledged that the management of knowledge is an important strategic and tactical approach to improve organizational performance. Knowledge sharing between individuals in an organization has also been...
Tags: Knowledge, Knowledge Management, Strategy, Management
White papers 2005-01-31
A Complexity Theory Approach to Knowledge Management - Towards a Better Understanding of Communication and Knowledge Flows in Software Development
This paper offers a view of communication networks in which professionals are connected via knowledge flows and communication processes. The discussion focuses on a case study of software business processes in two small size Finnish software companies. The paper has two objectives. First, it assesses the knowledge flow model as...
Tags: Software, Software Development, Theory, Knowledge, Knowledge Management, Strategy, Management
Case studies 2005-12-02
Analyzing Requirements of Knowledge Management Systems With the Support of Agent Organizations
Knowledge Management KM is considered by many organizations a key aspect in sustaining competitive advantage. Designing appropriate KM processes and enabling technology face considerable risks, as they must be shaped to respond to specific needs of the organizational environment. Thus, many systems are abandoned or fall into disuse because of...
Tags: Knowledge Management System, Agent, Knowledge, University Of Twente, Knowledge Management, Strategy, Business Intelligence, Enterprise Software, Software, Management, Data Management
White papers 2005-04-01
Knowledge Management Across Task/Team Boundaries
Knowledge management across corporate, task and team boundaries has always been problematic, but the challenge increases exponentially when the ?Paper? transfers of information become electronic. While electronic data transfer can reap great efficiencies, and the benefit of data re-usability across divisional lines, unanticipated incompatibilities must be considered and resolved far...
Tags: NASA, Knowledge, Knowledge Management, Strategy, Business Intelligence, Enterprise Software, Software, Management, Data Management
White papers 2004-07-20
A Novel Approach to Knowledge Management
Knowledge encoders, once they undergo an extensive period of training, will able to use the system to rapidly enter large amounts of arbitrarily complex, ambiguous, unstructured knowledge into a computer database. The authors present a plan for a novel knowledge management system called LojLink, which has the properties explained in...
Tags: Knowledge, Ben Goertzel, Knowledge Management, Strategy, Enterprise Software, Software, Management
White papers 2005-03-10
Resource-Based View of Knowledge Management for Competitive Advantage
One is not only in a new millennium, but also in a new era: the knowledge era. Sustainable competitive advantage is dependent on building and exploiting core competencies. The resource-based view RBV of the firm defines a strategic asset as one that is rare, valuable, imperfectly imitable and non-substitutable. Knowledge...
Tags: Knowledge, Competitive Advantage, University Of Georgia, Strategy, Knowledge Management, Management, Enterprise Software, Software
White papers 2005-10-23
Are You Ready for the Right Knowledge Management Strategy: Identifying the Potential Restrains Using the Action Space Approach
Prior studies have identified two major approaches of managing organizational knowledge assets: Codification and Personalization. The decision regarding which of the two major Knowledge Management KM approaches to adopt for an organization is a function of the organization?s core business, the competence so required, technological complexity of the critical processes...
Tags: Knowledge, Knowledge Management, Business Intelligence, Strategy, Enterprise Software, Software, Data Management, Management
White papers 2005-02-10
Knowledge Management Operational Plan and Strategic Priorities
This paper outlines ways in which the Knowledge Management strategic planning process is to be freshened up, producing fewer ?Must do milestones? and with quarterly online summaries of progress with each one. The paper sets out the draft proposals for the 2007?2008 Operational Plan associated with the University?s Knowledge Management...
Tags: Milestone, Knowledge, University Of Edinburgh, Knowledge Management, Business Intelligence, Strategy, Enterprise Software, Software, Data Management, Management
White papers 2006-09-13
A Knowledge Management Framework to Morph Clinical Cases With Clinical Practice Guidelines
In this paper the author's present a knowledge management framework that allows the automatic linking/mapping of contextually and functionally similar medical knowledge that may originate from different sources and be represented in diverse modalities. The tacit-explicit knowledge morphing framework supports the extraction of tacit knowledge from past cases stored in...
Tags: Knowledge, Strategy, Knowledge Management, Management, Enterprise Software, Software
White papers 2005-07-29
A Holistic Approach of Knowledge Management Initiative for a Telecollaboration Business System
In order to have a new knowledge economy, business organisations using TeleCollaboration TC are now facing major challenges due to external pressures as well as the nature of the workplace. This give rises to the necessity of having additional insights and synthesis, through the development of a strategic, comprehensive, holistic...
Tags: Knowledge, University Of Technology Sydney, Knowledge Management, Strategy, Enterprise Software, Software, Management
White papers 2004-11-01
Knowledge Management: Collaborative Expertise
Having a Knowledge Management KM system means collaborating, and having a guide to aid in the selection of collaboration tools can make the job easier. A practical and achievable way to maximize KM results is to capitalize on existing law firm information flows and business processes. By doing so, a...
Tags: Knowledge, International Legal Technology Association, Knowledge Management, Business Intelligence, Strategy, Enterprise Software, Software, Data Management, Management
White papers 2006-06-01
The Midas Touch in Knowledge Management Projects - Beware, Your Wish Could Come True
Like king Midas, the champion of a Knowledge Management KM initiative might find herself in an awkward situation because the wish came true. Successful KM initiatives can lead to problems. The case study presented in this paper details how a consulting company attempted to support its dispersed staff of consultants...
Tags: Midas Inc., Knowledge, Knowledge Management, Business Intelligence, Strategy, Enterprise Software, Software, Data Management, Management
White papers 2005-04-06
At the Crossroads of Knowledge Management and Social Software
The growing phenomenon of Social Software seems to provide an opportunity to complement the top-down approach based on central knowledge repositories with tools that are simpler, smarter and more flexible. This paper includes a brief description of the main categories of Social Software - weblogs, wikis and social networking sites...
Tags: Knowledge, Social Software, University Of Limerick, Knowledge Management, Collaboration, Strategy, Business Intelligence, Enterprise Software, Software, Management, Data Management
White papers 2005-12-02
Towards the Knowledge Economy: The Technological Innovation and Education Impact on the Value Creation Process
Emerging as one of the most important corporate assets, there is evidence that, in some developed countries, the impact of knowledge capital in the Gross Domestic Product GDP now surpasses the fixed capital. This paper uses quantitative data to broadly qualify the impact of the two main building blocks in...
Tags: Innovation, Education, Knowledge, Information And Communication Technology, University Of Sheffield, Strategy, Knowledge Management, Management, Enterprise Software, Software
White papers 2005-12-01
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