L.M. Dulye & Co.

A former communications leader for GE and Allied Signal, Linda founded L.M. Dulye & Co. in 1998 with a business process approach for improving communications effectiveness across organizations. Her firm's disciplined 2-Way Communications Program at Lockheed Martin has been recognized by Industry Week magazine as a best practice. The firm's front-line communications program developed for Tyco Healthcare earned the global Excellence in Leadership Communications Award in the prestigious Melcrum Strategic Communications Management Award competition. Linda and her L.M. Dulye & Co. team have developed communications improvement programs for Fortune 500 firms that include Tyco International, Rolls-Royce North America, Schering-Plough, Bobcat, EADS, DRS Technologies, Merck, Waste Management, the Federal Reserve Board, NASA, Dallas-Ft. Worth Airport, Mercury Marine, PaineWebber, US Army Corps of Engineers, Ingersoll-Rand, The Library of Congress, CIGNA and Blue Cross-Blue Shield. The firm's unique two-way communication methodology was nominated to Fast Company'sFast 50 Roster for change leadership. Linda's expertise has captured headlines and articles in The Wall Street Journal, Quality Progress, Fast Company, Industry Week, PR News, Ragan Report, Business Communicator and Total Communications Measurement magazine. Prior to launching her firm, Linda spent more than 18 years leading corporate communications departments and programs with General Electric, AlliedSignal, Duracell, Public Service Electric & Gas and Grey Advertising. At GE, she helped introduce the Work-Out process, one of the largest and most successfully applied change programs undertaken by a corporation. She worked closely with AlliedSignal CEO Larry Bossidy to launch a global Six Sigma program. An accomplished speaker, Linda has chaired and addressed global communications conferences and employee engagement conferences for more than 10 years. She is a member of the Advisory Board of Strategic Communication Measurement publication. Her work in front-line communications is featured in Corporate Communications for Executives by Michael Goodman, The Self Managing Organization: How Leading Companies are Transforming the Work of Team for Real Impact by Ronald Purser and Steven Cabana. Linda's passion and involvement extends beyond the communication arena. She is a board member for the Berkshire (MA) Humane Society and volunteers extensively in support of animal shelters in the New York-Massachusetts area and Greyhound Rescue. She is graduate and active alumna of Syracuse University (BA) and Drew University (MA), and an enthusiast of skiing, swimming and spending time with her family (which includes seven dogs, three cats and two birds all rescued) in New York State's scenic Hudson Valley. You can contact Linda at ldulye@lmdulye.com ldulye@lmdulye.com .

Eric Hansen joins L.M. Dulye & Co. in a new position as Social Media and Electronic Communications Consultant at a time when technology is transforming many internal communication and engagement practices. He brings online experience to the firm from work experiences Edelman Public Relations, the largest independent public relations firm in the world, where he became the go-to resource for online media strategy at the Sacramento, CA office. Eric is a graduate of Syracuse University's S.I. Newhouse School of Public Communications and the School of Information Studies. His studies included public relations and information technology. During his undergraduate studies, he has developed and delivered a 6-session workshop on using new media in public relations and communications strategy, the Newhouse New Media Series. For this service, Eric received the Dean's Service Award and Public Relations Department Leadership Award. Additionally, in recognition of his scholastic and community service achievements, Eric was named Syracuse University Scholar and Newhouse Scholar for the class of 2007. In his free time, Eric is a new husband and passionate jazz drummer/enthusiast. His wife, Robin, is a student at the University of Illinois College of Veterinary Medicine. They have two cats (rescued) and live in Champaign, Illinois far from Northern California's Sonoma County where they both grew up. Eric can be reached at ehansen@lmdulye.com ehansen@lmdulye.com .

Christina Silvio Haggerty brings over 10 years of strategic marketing communications experience to L.M. Dulye & Co., specializing in marketing planning, event marketing, brand management and strategies for multi-channel marketing.

For more than 20 years, first as an electrical engineer who made the switch to plant management at General Electric and then as owner of a successful printing business, Roger Gibboni has led highly effective work teams that deliver results. Roger joined L. M. Dulye & Co. as Business Manager in 2003, after 11 years as owner and president of New York-based Walden Printing Co. In less than a decade he grew the business from $1.5 million in revenues to more than $12 million by incorporating Lean manufacturing processes, team-based leadership, statistical process controls and inventory reduction programs. From 1981 through 1992, Roger worked in several leadership positions with General Electric, where he led major manufacturing and engineering programs to unprecedented results in productivity and competitiveness through two-way communications efforts and a laser focus on continuous improvement. His last position with GE was as plant manager of a New Jersey-based Aerospace facility, where Roger lead a team of more than 1,000 represented manufacturing and engineering employees in the design and production of Satellite Terminals, Trident Submarine Radio Rooms, Communications Encryption Equipment and Space Station Communications and Tracking Equipment. While at GE, Roger completed the consolidation of a 10 building facility into two buildings, integrated an MRP II materials management program, consolidated labor occupations from 20 to 3, and developed a Continuous Improvement Program based on Two- Way Communications. Roger earned Bachelor's and Master's degrees in electrical engineering from Drexel University in Philadelphia. In addition, he enrolled in post-graduate studies at Drexel (Engineering Studies) and the University of Pennsylvania's Wharton School (Business Studies). At GE, Roger completed courses at the company's Executive Development Program at the Crotonville School. An active member of his community, Roger donates his time to several organizations in New York State's Hudson Valley, including the Winslow Therapeutic Riding Center in Warwick; the Council of Industry in New Paltz; the Community Foundation of Orange County in Sugar Loaf; and the New York State Workforce Investment Board in Goshen. In his free time Roger can be found reading his favorite history authors, piloting his small plane or communicating with other short-wave radio enthusiasts. And when he's not creating a gourmet meal, he's often enjoying the outdoors, either on skis or in hiking boots.

As a key member of the L.M.Dulye & Co. team, Bev Pierce brings 30 years' experience leading internal and external communications programs at multinational corporations in the automotive, aerospace, chemical, construction products and heavy-transportation industries. She brings a disciplined, process-oriented approach based on the principles of "plan, implement, measure, improve" to every project, whether it's the development of a comprehensive communication plan tied to business objectives, or more tactical assignments. Prior to joining L.M. Dulye & Co., Bev lead corporate communications at AlliedSignal's largest business unit, Automotive Braking Systems, where she developed internal and leadership communications strategies in support of major business transformation and performance initiatives, including Six Sigma execution. When the Braking Systems business was acquired by Robert Bosch Corp., Bev was a key player on the transition team, planning and implementing both initial and follow-up communication to employees, customers, community leaders and other key audiences. Bev has held leadership positions in Corporate Communications at Libbey-Owens-Ford, the North American division of global glassmaker Pilkington PLC; Hendrickson International, a privately held manufacturer of truck and trailer suspension systems; and Tower Automotive. She began her professional career at the Canadian subsidiary of The BFGoodrich Company, where, as a junior public-relations staffer, one early assignment involved a visit to a local dairy farm for a photo shoot depicting the protective qualities of one of the company's lesser-known products: cow mats. Fortunately (and perhaps on the strength of that assignment), Bev was soon offered the opportunity to join the communications team at BFG's corporate headquarters in Ohio, as editor of the company's nationally recognized employee magazine. She subsequently held several positions in Public Relations and was a key member of the team that developed and executed the communication strategies for the sale of the BFG tire business in the mid-1980s and several other major corporate restructuring moves. For several years Bev was the corporate public relations manager for BFG, handling national media relations and financial communications, including the development and production of the company's annual report to shareholders. An award-winning writer, Bev holds a BA in political science from Wilfrid Laurier University in Waterloo, Ontario, and an MBA from Case Western Reserve University in Cleveland. She lives in the Chicago area and enjoys hosting friends and family at her century-old home and introducing them to the city's cultural, culinary and recreational attractions. In addition to cows, she also has worked with dogs and chickens. You can reach Bev at bpierce@lmdulye.com bpierce@lmdulye.com .

A key member of the L.M. Dulye & Co. team, Dave Seifert brings more than 20 years of internal communication experience with two of America's leading corporations. He's been a champion of 2-way communications and an innovator in new methods to engage employees in support of organizational direction and objectives. Dave drives strategic 2-way and leadership communications programs for L.M. Dulye & Co. clients, as well as assumes a primary role in training/skills development efforts for the company.

Having worked in corporate, agency, and consultancy settings, Laura Duran brings to the team of L.M. Dulye & Co. more than 15 years of communications experience including internal and change communications, community relations and media relations. Laura is passionate about helping clients execute programs that strengthen business relationships and affect the bottom line. Her range of industry experience includes manufacturing, commercial and industrial construction, real estate development, architecture services, electric utility and nuclear power. A former communications leader for GPU's Three Mile Island nuclear generating plant beginning in 1995, Laura managed internal communications across multiple company sites promoting company objectives, best practices and strong employee morale. She also helped drive change communications efforts leading up to the 1999 sale of Three Mile Island to AmerGen, the first transaction in the history of the U.S. nuclear power industry in which a generating facility changed hands. While at Three Mile Island, Laura served as primary corporate spokesperson in interviews with industry, local and national print and broadcast media and led the plant's emergency communications response program. She developed public relations plans for refueling outages and fuel shipments, contributed to the company's community relations program, and oversaw development of stakeholder publications. Before setting out on the rewarding path of strategic consultant in 2003, first with her own firm and then with L.M. Dulye & Co., Laura served as an account manager for Lancaster, Pa.-based Godfrey, one of the top 10 business-to-business advertising and public relations agencies in the U.S. While at Godfrey, she planned and conducted public relations programs for clients in various industries including manufacturing, energy management and infrastructure services. A member of the International Association of Business Communicators (IABC), Laura holds an associate of science degree from Elizabethtown College and a bachelor of humanities degree from Penn State University. In addition to her work, she enjoys spending time with her two daughters, entertaining friends, and verifying the theory that "golf is not a game of perfect." A resident of a small town called Palmyra in Central Pennsylvania, Laura lives just a stone's throw away from "the sweetest place on earth," otherwise known as Hershey. Laura can be reached at lduran@lmdulye.com lduran@lmdulye.com .

Mary Hettinger has been helping organizations connect with their employees, customers and shareholders through effective communications for more than 20 years. After a 17-year year career working for various corporations and non-profit organizations, Mary started working as an independent consultant in 2001. Mary's former employers include Textron Inc. and Staples Inc., where she developed and grew the companies' first formal internal communications programs. During the past four years, Mary has helped clients in a wide range of industries: finance (Citizens Financial Group, Fidelity Investments), healthcare/pharmaceutical (Tyco Healthcare), retail (CVS, Hasbro Inc.), real estate development (Gilbane Development Co., William Jackson Associates), public utilities (National Grid US), high-tech (Teradyne) and multi-industry (Textron Inc.). While writing is Mary's foundation, strategic communication planning is her specialty. She knows what it takes to align stakeholder perceptions and behaviors with organizational goals, and she realizes that sometimes "less is more" when it comes to effective communication in today's busy world. Mary is just as comfortable developing a communication plan as she is implementing it. She knows what needs to be done, and she knows how to do it well. Mary has been a chapter leader for the International Association of Business Communicators for more than five years, serving as VP, Membership for the past four years and as President during the current year. Mary graduated from Ohio University, first with a bachelor's degree in Journalism, then a master's degree in Arts Administration (combining Organizational Communications, Public Relations and Theater). Outside of her profession, Mary enjoys raising two children, two cats and two ducks. She is active in her community, volunteering for her church and the town's schools. Her interests include gardening and cooking.

Rich Palmay has been involved with communications, media relations and community relations programs for more than 20 years. He has held leadership positions in several leading companies, beginning with AIL Systems, Inc. in Deer Park, New York, a division of Cleveland's Eaton Corporation. In the early '90s, he was recruited by General Electric at its Government Electronic Systems Division in Moorestown, New Jersey, where he played an important role in managing and communicating change to employees - and improving the business' communications processes. Over the next nine years, Rich had the opportunity to experience and communicate more change, by participating as a key communicator through the consolidation of the defense industry and three landmark mergers of large corporations - and their associated cultures, including Martin Marietta and Lockheed Martin. He concluded his corporate career as director of Communications for one of Lockheed Martin's largest and most successful businesses, where he worked closely with employee teams, facilitating their growth, and getting out of their way, when necessary. The business ultimately earned several industry honors, including being named one of "America's Ten Best Plants," by Industry Week magazine in its annual competitive assessment of American manufacturers, the New Jersey Quality Achievement Award, as well as two consecutive entries for the Malcolm Baldrige National Quality Award. Rich left Lockheed Martin in 2000 to pursue a consulting career in internal communications and public relations with L.M. Dulye & Co. He has held leadership positions in the Chamber of Commerce Southern New Jersey for a number of years, and is a past member of its board or directors, chairman of its annual business expo for five years and former vice chairman of its member services division and charitable foundation. He is also a member of the board of directors for the United Way of Burlington County, the board of Trustees of the Memorial Hospital Foundation and the Ambulatory Board of the Virtua Health System. Rich graduated magna cum laude from Arizona State University in Tempe, Arizona with a bachelor's degree in Journalism. During his professional career, he has participated in a number of management development courses at Lockheed Martin, as well as GE's Management Institute at Crotonville. His wife, Noreen is a labor and delivery nurse at one of New Jersey's busiest hospitals. They have two active children and Rich has been fortunate to share his passion for the game of ice hockey with his son. He has coached his son's teams for the last five years and is now an assistant coach at the junior varsity level. Rich continues to compete in a men's league in his town of Medford, New Jersey. And, yes, those are his original teeth.

Robert Bogle is recognized for applying innovative adult learning techniques, intuitive processes and cutting edge skills exercises to boost retention and improve employee communication and performance. Robert applies a "Feedback Forum" method of training inviting participants to share personal insights for improved retention and active learning to provide an engaging experience while promoting use of valuable communication tools. A recognized speaker with a comfortable style, Robert also addresses large conferences as Master of Ceremonies leading groups in valuable learning exercises using humor, insight and unique perspectives. Robert joined L.M. Dulye & Co. in 2005 with a documented track record for improving communication effectiveness as a Senior Technical Trainer for Lockheed Martin Space Systems Company. His creative and disciplined facilitation of multiple teams employing L.M. Dulye's 2-Way Communications Program initiative while at Lockheed Martin helped spread improved communications throughout the organization. Prior to working with L.M. Dulye & Co, Robert excelled at Lockheed Martin for over 25 years. Originally employed as a technician and field service aerospace engineer, Robert spent the last seven years at Lockheed Martin as a Senior Technical Trainer. As a trainer and Two Way Communication Facilitator, Robert received numerous recognitions and awards for exceptional achievement for his creative engagements. In addition, Robert has recently been certified asa core Facilitator for the Leadership Strategies Institute. Robert also has previous experience as a Civic Program Coordinator for the YMCA of USA with certificates in Fitness Instruction and Strength Training. Robert began his career in aerospace as a Plane Captain in the U.S. Navy aboard the aircraft carrier USS Midway. With a desire to give back to his community, Robert shares his experience and expertise in his beloved hobby of drawing cartoon caricatures with local elementary school children. His reputation for lively interactive performances has become a reliable resource for teachers helping children discover their talents in drawing and cartooning. In an effort to maintain a balance between work and play, Robert enjoys practicing Yoga, Tai Chi and sharing time with his wife and family, son and daughter, three grandchildren,a couple of dogs and cats, a large pond full of Koi fish and his circle of friends. Hobbies include surfing and biking, backpacking and camping in the mountains of California and Hawaii.

Susan Cary is a senior analyst in L.M. Dulye & Co.'s Measurement Division on data compilation, trending and analysis practices. Among the clients that Susan has developed measurement programs and metrics for are Tyco International, Tyco Healthcare, Rolls Royce, Lockheed Martin, the Army Corps of Engineers and Johns Manville. She brings to the firm nearly 20 years' experience in pension systems and calculation with KwashaLipton, Coopers & Lybrand, PriceWaterhouseCoopers, Mellon Financial and Affiliated Computer Services. Her career includes positions as an actuarial assistant and implementation team lead for change projects. Susan is a graduate of Connecticut College with a BS in Mathematics. She recently completed studies at Marist College in Real Property and Title Search. Susan lives in Marlboro, NY, with her husband John and their three sons, Tyler Ben and Ryan. She is active in her community, serving as treasurer of the Marlboro High School PTSA, as well as a volunteer and a family advocate for Habitat for Humanity of Greater Newburgh (NY).

Toni Ferro brings more than 20 years of communications experience to L.M. Dulye & Co., including experience as editor of Hallmark Card's daily employee newsletter, Noon News, and as coordinator of a Hallmark program that shared sensitive corporate information with managers and offered tips for practicing effective 2-way communications with employee groups. Writing is Toni's passion, and she focuses that passion on business writing, leadership communication and key message development for L.M. Dulye & Co. clients. Toni was working on internal communications projects before she even knew what they were. As a 20-year-old college student, she worked part-time at Twentieth Century Investors (now American Century Investors) and offered to create an employee newsletter for the growing company just for fun. That project changed the direction of her studies from finance to communications, a change she's thrilled she made to this day. Spending a good portion of her career as a freelance writer, Toni has worked on internal communication projects for several major companies in the Kansas City area, including Hallmark, American Century Investors and H&R Block. She also has written marketing brochures, direct mail pieces, advertisements and web sites for local companies. Toni holds a BA in Communications Studies from the University of Missouri, Kansas City. She lives in the Kansas City area with her husband, three teenagers and a very spoiled mutt. She enjoys arts and crafts, photography and traveling around the country with her family. In her spare time, she is writing a family cookbook featuring the Sicilian recipes handed down from aunts and grandparents. You can reach Toni at tferro@lmdulye.com tferro@lmdulye.com .

As editor of the L.M. Dulye & Co. "2-Way Tips & Trends" newsletter, John Altdorfer brings more than 15 years' experience as a writer for the corporate publications of Ingersoll Rand, ExxonMobil, Chevron, JP Morgan Chase, SyBase and John Deere. John once taught high school English. But when impending staff reductions helped him see the writing on the chalkboard, he started a new chapter as a magazine editor in Pittsburgh and Philadelphia. Looking for a new challenge, he turned another career page to try his hand at direct mail, creating successful fundraising campaigns for Mothers Against Drunk Driving (MADD), Special Olympics, The Salvation Army and other leading non-profit organizations. During the year 2000, John once again re-invented his career as a freelance writer, which led to his association with some of the country's best-known Fortune 500 companies. In addition, he's donned a tux and black tie to cover high-society benefit galas for a Pittsburgh newspaper. When the party's over, he makes like Lance Armstrong and pedals his bike a few thousand miles each year. Though a native Pittsburgher, John fiercely cheers for the New York Yankees, much to the chagrin of his two Red Sox rooting sons. His wife does her best to steer clear of all baseball brouhahas.