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- The Power of Recognition | Leila's House of Corrections
- Recognizing employees should be a best practice for every manager, especially during hard times. Why? First of all, it's free! Also, employees crave it, and positive feedback has been shown to boost a company's bottom line.
- Videos 2009-09-15
- Approaching Transitions |Leila's House of Corrections
- Most people don't respond well to change. Remember that a transition is a process, not an event, and managers are the ones responsible for implementing the changes that come along with it. Learn to ask for help, evaluate your expectations, and check your team's response.If you have questions or...
- Videos 2009-03-19
- Reevaluating Your Career |Leila's House of Corrections
- If your current job title doesn't match your passions, it's time to re-think your career — regardless of the economy. Write down your strengths, go on informational interviews, see whether you can alter your current job to create a better fit, and if not, consider moving on. If you...
- Videos 2008-12-11
- Emotions at Work |Leila's House of Corrections
- During times of upheaval, it can be difficult to keep emotions in check. Three best practices--not ignoring emotions, realizing they're hard to prevent, and determining the source of the pain—can help turn your employees' stress and anger into passion. If you have questions or suggestions for future video topics,...
- Videos 2009-01-14
- 1:1 Meetings |Leila's House of Corrections
- During stressful and uncertain times, you may be tempted to cancel your one on one meetings with each team member. Don't! Your employees look forward to these meetings and they are one of the best ways for you to remain an effective, involved manager. If you have questions...
- Videos 2009-02-09
- Work Party Etiquette |Leila's House of Corrections
- Everyone cuts loose around the holidays, right? Not if you're a manager. Learn 3 tips that will show both your direct reports and the company's executives that you are sociable, skilled and strategic. If you have questions or suggestions for future video topics, Leila wants to hear from you.
- Videos 2008-12-09
- Laying Off Employees |Leila's House of Corrections
- There's no easy way to do it. Laying off an employee is one of the biggest challenges for any manager and how you handle it shows the character and values of you and your organization. Learn 3 best practices to deliver the news with respect. If you have...
- Videos 2008-11-04
- Performance Reviews |Leila's House of Corrections
- Are you daunted by the prospect of performance reviews? Giving negative feedback can create anxiety, especially for first time managers. By preparing in advance, controlling the setting and following up, your employees will know you are dedicated to their success. If you have questions or suggestions for...
- Videos 2008-11-19
- Listening Well |Leila's House of Corrections
- Are you a good listener? To be a strong manager exceptional listening skills are key. It's important to engage your mind and not just your ears. Find out how you can improve your listening skills by controlling your body language, making eye contact and asking for more details...
- Videos 2008-12-02
- Managing Downturns | Leila's House of Corrections
- Fears about the economy affect everyone. As a manager, you need to face things head on. It's important to acknowledge your employees' anxieties but don't make promises. Learn tips for making it through difficult times. If you have questions or suggestions for future video topics, Leila wants...
- Videos 2008-11-11
- Saying No |Leila's House of Corrections
- Why do so many of us struggle to say no? We want to please everyone but then we wind up overwhelmed and overworked. Consider these 3 tips for refusing with confidence--providing context, avoiding emotion, and recommending alternatives. If you have questions or suggestions for future video topics, Leila wants...
- Videos 2008-10-29
- How To Deliver Bad News |Leila's House of Corrections
- Whether it's layoffs, salary reductions, or the loss of a large client, delivering bad news is difficult for everyone. Ease the blow by preparing ahead of time, getting to the meat of the message quickly, and even practicing with a trusted colleague. But remember that after your announcement, it's not...
- Videos 2009-03-09
- Avoid Empty Expressions During a Recession |Leila's House of Corrections
- Don't use trite phrase to keep your team motivated. If you find yourself giving your employees pep talks, sugarcoating what you say, or trying to inspire them with fluffy speeches, you need to examine new ways to provide hope and optimism. By being honest and realistic, you can give your...
- Videos 2009-02-19
- Motivating Slackers |Leila's House of Corrections
- How do you motivate a known slacker? By first looking in the mirror and admitting that some of your management practices may have allowed this employee to slide. Find out how to turn your laid-back, lackadaisical employee into a focused, valuable member of your team by being specific with...
- Videos 2009-04-14
- Managing Unhappy High Achievers |Leila's House of Corrections
- Your best employee has suddenly become unhappy and difficult. You don't want to lose her, but the whole team is suffering. Find out what you can do to turn things around.
- Videos 2009-08-25
- Teamwork Don'ts |Leila's House of Corrections
- High-functioning teams don't usually happen easily or naturally. Learn how to tie a diverse team together by giving everyone time to get to know each other, recognizing that people think differently, and remembering that conflict can actually create new ideas and better results.
- Videos 2009-08-11
- Dealing with Employees' Personal Problems | Leila's House of Corrections
- Employees are only human and sometimes their personal problems can creep into the workplace. Whether it's marriage, drug or health problems, learn how you should handle such delicate issues as a trusted manager.
- Videos 2009-08-03
- Interviewing Don'ts |Leila's House of Corrections
- A high rate of unemployment means recruiters are in the driver's seat. Don't take advantage of your position and skip the basics—your hiring process will suffer for it. Remember to establish rapport by making eye contact and shaking hands at the beginning and at the end of the interview. Listen...
- Videos 2009-07-19
- Networking Don'ts |Leila's House of Corrections
- In the midst of a downturn, many people feel it is wise to expand their network, but often do it in a haphazard way. Don't try to skip rapport, the trust building part of the relationship, and be sure you're giving back as much as you receive. Most importantly, don't...
- Videos 2009-05-12
- Managing Negativity |Leila's House of Corrections
- A constant naysayer on your team can be frustrating and draining for everyone. Leila gives three tips—checking your own behavior, being specific with examples, and discussing the impact on other people—to get this pessimistic person to commit to changing their own behavior.
- Videos 2009-05-05
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