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- BNET Author Biography
A Denver-based business writer, Lisa Everitt is a veteran of daily and weeklynewspapers and trade magazines, including The Natural Foods Merchandiser, RockyMountain News, Inter@ctive Week, San Francisco Business Times, and thePeninsula Times Tribune.- more about Lisa Everitt »
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- Love the Phone, Hate the Phone Store
- Americans love their wireless gadgets but say the process of buying a phone and service plan is bad and getting worse, J.D. Power finds in its 2008 Wireless Retail Sales Satisfaction Study. MediaPost's Marketing Daily reports that wireless retail customer satisfaction at carrier-owned stores has dropped every...
- Blog posts 2008-05-13
- Valentino Goes After the Less Rich Shopper
- Women's Wear Daily reports this morning that fashion brand Valentino -- whose global sales rose nearly 10 percent last year -- aims to double revenues to more than $381 million as it remakes the brand to appeal to younger, less affluent shoppers. Building on its reputation as...
- Blog posts 2008-05-12
- April Retail Roundup: Discounters Come out Ahead
- The news: Anemic retail sales in April shouldn't surprise anybody. Any gain was attributed to Easter happening in March this year, creating one more weekend trading day in April 2008 than in 2007. If you combine March and April, the Wall Street Journal said, sales rose 1.1 percent, right in...
- Blog posts 2008-05-09
- There's Profit Hidden in Those "Free Grocery" Promotions
- Last month, I said it was smart when Cincinnati-based Kroger placed broad terms on its bid to pick up some of the economic stimulus money that's showing up in shoppers' hands this week. While Sears/Kmart offered a 10 percent bonus only if you handed them your whole stimulus check, Kroger...
- Blog posts 2008-05-08
- eLayaway Offers New Solution to Sluggish Retail Sales
- Remember layaway? If your mom couldn't afford something, she put 10 percent down and paid a few bucks a week through the layaway window until the item was paid off and she could bring it home. Now it's coming back as retailers and shoppers alike question the...
- Blog posts 2008-05-06
- Not Enough Linens, Too Many Things
- Linens N Things' Chapter 11 filing should serve as an object lesson for recession-wary chain retailers. Like many big-box operators, LNT has stuffed its shelves with Chinese products. At the same time that traffic drops and spending slows, putting pressure on the top line, the price of Chinese goods is...
- Blog posts 2008-05-05
- Can DSW Catch Up To Zappos?
- There are women who buy shoes and then there are Women Who Buy Shoes. For the latter, the launch of DSW.com -- DSW Shoe Warehouse's online store -- comes as super news. Is it too late to blunt the impact of online shoe pusher Zappos.com? The bricks-and-mortar...
- Blog posts 2008-05-02
- Winmark Rolls Up the Yard Sale Industry
- With the economy tanking and people concerned about the environment, recycled goods are hot. While eBay and Craigslist corner the used-stuff market in cyberspace, Winmark Corp. of Minneapolis turns kids' castoff cribs, hockey skates, prom dresses, and half-size violins into half a billion dollars in cash at more than 850...
- Blog posts 2008-05-01
- How to Build a Shopping Mall Brand
- Who are a mall's real customers? A case study in The Hub magazine reports that developer Westfield USA found some surprising results when it sought to redefine its brand: Out of seven identified shopper types, just two were responsible for 52 percent of Westfield malls' total buying power. ...
- Blog posts 2008-04-29
- Aldi Hits Texas and Florida; Is Trader Joe's on the Way?
- German discount grocer Aldi will open a distribution center and 13 Aldi stores in Florida and a warehouse and as many as 35 stores in Texas. Chowhounds in both states are rejoicing because where Aldi goes, Trader Joe's follows. Aldi and Trader Joe's are owned by a...
- Blog posts 2008-04-29
- Blockbuster Tests New Store Ideas in Dallas
- More than a dozen prototype Blockbuster stores in Dallas-Fort Worth are testing ideas to turn Blockbuster locations into "entertainment destinations" instead of just places to pick up a DVD and a box of Milk Duds. According to the Dallas Morning News, the prototypes include: ...
- Blog posts 2008-04-28
- Vindication for Apple's Retail Vision
- When the first two Apple Stores launched in 2001, Apple's ads said, "5 Down, 95 To Go." Apple proposed to double its 5 percent market share to 10 percent by showing people how to use its products to do insanely great things like posting photos to the Web. ...
- Blog posts 2008-04-24
- Got Brass in Pocket? Brits Turning Away from Plastic
- Though the United States seems headed toward a cashless society, in the United Kingdom more people use cash at retail than they did six months ago, a survey finds. Surveying 17,000 retailers, the British Retail Consortium found 60 percent of transactions were completed in cash, up from...
- Blog posts 2008-04-24
- Rising Mall Vacancies Creating a Renter's Market
- Looking for ways to make lemonade from this lemon of an economy? Stuck with high rent or a second-rate space you leased when the market was booming? Try renegotiating your lease -- with chains closing stores and reducing planned expansions, and new construction overhanging the market, shopping center landlords show...
- Blog posts 2008-04-23
- Green Consumers 'Gullible and Confused,' Study Says
- According to a report in Marketing Daily, consumers want to "buy green" but often don't really know what that means. The article refers to a new study on green marketing from the Boston College Center for Corporate Citizenship and Cone LLC, a marketing firm. About one in...
- Blog posts 2008-04-22
- What Roger Adams Brings to Lord and Taylor
- Industry insiders are voicing surprise that Lord & Taylor, the nation's oldest department store, would turn to Roger Adams, ex-Chief Marketing Officer of The Home Depot, as its first CMO. Adams joined Home Depot in 2005 as VP of marketing, and became CMO a year later. He has also worked...
- Blog posts 2008-04-21
- Pundits on Circuit City: a Blockbuster of a Bad Deal
- This week, heads were scratched at the proposed tie-up between Circuit City and Blockbuster. "The world is littered with remnants of bankrupt retailers," Michael Pachter, an analyst with Wedbush Morgan, told Reuters. Others looking for a metaphor have mentioned Sears-Kmart. Uh-oh. Al Lewis of The Denver...
- Blog posts 2008-04-17
- Pier 1 Starting to Turn the Ship
- Pier 1 Imports posted positive earnings per share last week for the first time in 12 quarters. For fiscal 2008, merchandise margins ran 48.5 percent of sales. That may not sound like much to write home about, but "If you think of where we started in all of this, I...
- Blog posts 2008-04-17
- Why Kroger Will Get Your Tax Refund (and Sears Won't)
- Plenty of retailers have focused their ads on the expected wave of economic stimulus checks. Sears and Kroger have taken things a step further, giving shoppers an extra 10 percent cash if they trade their whole check for a Kroger, Sears, or Kmart gift card. Now Kroger, the biggest supermarketer...
- Blog posts 2008-04-17
- How Best Buy Slays the Turnover Beast
- Turnover at Best Buy fell eight percentage points to 60 percent last year, according to the company's recent earnings call. "The improvements in turnover were nationwide and at all levels ... and the most encouraging aspect of this progress is that these results came from specific, locally created strategies," said...
- Blog posts 2008-04-16
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