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Body Language: Improve Your Basic Interpersonal Communication Skill: Stereotyping is short-hand decision making on whether you like someone and determines how you much effort you put into the conversation. Your hair colour, clothes, age, ethnicity and other features that don't change during a conversation, all add up to give an overall impression, which may be good or may...; Tags: Body Language, Conversation, Interpersonal Communication, Lyndsay Swinton, Tools & Techniques, Leadership, Strategy, Management; White papers 2008-08-16

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Your Work Five Ways to Speak Like Obama

Five Ways to Speak Like Obama

Barack Obama is a master at grabbing and keeping his audience's attention, which is the number one goal of any public speaker. How does he do it? Here are five key lessons from Obama's rhetorical playbook.
Your Industry Why Goldman's Apology Was a Waste of Time and Money

Why Goldman's Apology Was a Waste of Time and Money

Goldman Sachs (GS) apologized for its role in the financial crisis this week and announced it would invest $500 million in small businesses as a mea culpa. But corporate reputation expert Eric Dezenhall believes the move may be an expensive and pointless kabuki show for the unwashed masses who don't understand how the firm really works.
Your Money Dumbest Things You Do With Your Money

Dumbest Things You Do With Your Money

Even smart people make financial moves that are downright illogical. Emotions and superstitions have a sneaky way of keeping you from rational financial decisions. But dumb choices can have serious, real-world consequences. Here are some of the biggest blunders we all make, plus tips from the experts on how to keep cool.