The Ritz-Carlton is known around the world for its extraordinary hospitality and service because its leaders have created a corporate culture that customer-focued. Bestselling author Joseph Michelli was granted unprecedented access to the company's executives and staff and learns the innovative methods the company uses to inspire employees and create...
Managers who manage their time well not only get more accomplished, but they also set the tone for employees to be more proactive about their own schedules. Melissa Raffoni, author of the Harvard Business Review article "Are You Spending Your Time the Right Way?", shares techniques that will help you...
George Washington was not only a brilliant military leader, but a successful businessman. Born in 1732, his leadership qualities are still applicable today. In this podcast, Mark McNeilly, an adjunct professor of marketing at University of North Carolina-Chapel Hill's Kenan-Flager Business School, discusses his new book "George Washington and the...
"Fast is better than slow," Google proclaims in its corporate philosophy, and Babson professor Tom Davenport asserts that more companies can, and should, borrow from this and other elements of Google's innovative approach to business. In this podcast, Davenport describes how Google uses chaos to quickly move from prototype to...
When it comes to work life, Stewart Friedman says, "Balance is the wrong metaphor because it implies trade-offs." To bring more passion to their work, managers need to integrate work, home, community, and self. Friedman discusses how to truly integrate those elements through introspection, discussion, and experimentation. ...
In the business world, adapting to change is critical to survival. In this Useful Commute podcast, business executive and author of "Big Ideas to Big Results" Michael Kanazawa offers advice on how to transform your corporate strategy or business quickly and easily. Click Play to hear the...
The most successful top-level executives were not necessarily the smartest kids in the class. In this podcast, we talk to leadership coach Stephen Baum about the five traits that enable ordinary people to become extraordinary leaders, such as former General Electric CEO Jack Welch. by BNET staff
Find out how to escape the 9-to-5 grind and work just four hours week. Sound impossible? In this podcast, we interview Timothy Ferriss, entrepreneur and author of the bestselling book "The Four-Hour Workweek" and get some advice on managing time and living your dream. Length: 00:10:33 by...
In this podcast, we get some tips on dealing with difficult co-workers from management consultant Susan Heathfield. We also talk to New Yorker columnist James Surowiecki about the "wisdom of crowds" -- a simple but almost counterintuitive notion that large groups of people are smarter...
Leaders can -- and must -- facilitate ongoing innovation across their business units by "thinking from the outside in," according to Erich Joachimsthaler. In this podcast, Joachimsthaler explains how leaders who disseminate valuable marketing insights among their team members, overcome institutional resistance to change, and learn from the visionary examples...
Companies like Pixar function best by promoting collective creativity and constant communication. In this podcast, Ed Catmull explains that collective creativity focuses on the exchange of ideas between team members, the freedom to communicate with anyone, and interaction between the most talented staff members and the rest of the team....
Companies that focus on their customers rather than on their products or services can maintain customer loyalty, even through dark economic times. Rohit Deshpande, author of the Harvard Business School case study "Singapore Airlines: Customer Service Innovation," shares the airline's winning strategy, which keeps customers involved in all aspects of...
So you've assembled a team, but how to you bring together different personalities and make them work together toward a common goal? Team-building skills are critical to your effectiveness as a manager. Carolyn Davis is president of Alliance Coaching, an executive coaching firm that advises companies, such as Google. In...
In this podcast, Guy Kawasaki interviews the authors of Sway: The Irresistible Pull of Irrational Behavior. Ori Brafman, a well-known organizational theorist and his brother, psychologist Rom Brafman, have together developed compelling theory about irrational behavior and its role in decision making. Here they talk about how irrationality affects the...
Business/Medical Editors JACKSONVILLE BEACH, Fla.--BUSINESS WIRE--March 15, 2000 John F. Andrews, Chairman and Chief Executive Officer of e-MedSoft.com (AMEX:MED) announced today that the Company has launched its Australian and Asian subsidiary, B2B.Net Technology, for the continued roll out of the Company's technologies and...
Articles 2000-03-15
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