To effectively manage communications through a formal, clearly defined channel in order to mitigate crisis, or serious negative repercussions for the Association or the sector, and maintain a reputation of leadership and transparency on vital issues and breaking news. In speaking with the media and public, the Colorado Nonprofit Association...
Arguably, few events in the life of a manufacturer are more potentially devastating to the culture, and the enterprise, than the need to close a plant. When an Aon Consulting client recently faced this scenario, a team of Aon communicators came to its aid. It advised leadership to take the...
One of the greatest frustrations a crisis manager faces is when great decisions are made during a crisis, but a senior manager screams. Crisis communication is an art, and every member of response team should be a contributing artist. This article examines three building blocks of effective communication. These include:...
A crisis communication plan provides policies and procedures for the coordination of communications within the university, and between the university, the media and the public in the event of an emergency or controversial issue. This plan not only addresses media relations and communications issues, but also includes procedures for the...
Crises are turning points in our lives, which are not necessarily negative, but have the potential to be; we can emerge with credit from almost any critical situation. Any organization can undergo a crisis. This paper asserts that the key to successful crisis management and communications is preparation and planning....
This is the first installment in a multi-part series of features that outline the A-C-T N-O-W crisis communication strategy. While the decision to implement such a strategy lies with managers and company leaders, it is important for all employees to know about crisis communication and understand their roles in the...
Crisis communications follows a team approach to execute interrelated tasks and activities. The communications staff must be used as ‘gatekeepers’ to ensure consistency in the messages. The organization must formulate disaster recovery plans for the unexpected disaster strikes. Crisis management is a team effort and an ongoing process, which must...
A Crisis Plan Can Prevent a Bad Situation from Getting Worse: A crisis may be impossible to avoid, but proper preparation can help prevent a bad situation from getting worse. Unattended or improperly handled, a crisis can threaten the organization's credibility, reputation, and in its most extreme form - its...
WASHINGTON -- As business and financial communities face new challenges because of recent dramatic economic events and as Congress and the Bush Administration reshape U.S. financial markets in Washington, Gibson, Dunn & Crutcher LLP has assembled a team of attorneys to help companies monitor, analyze, respond to, and participate in...
The Monument Crisis Center, a Concord food pantry that serves 5,000 people a month -- representing more than 1,600 families -- was forced to close its doors Wednesday after it ran out of food to give away. Sara Loquin, assistant program manager for the five-year-old pantry, said...
The Monument Crisis Center, a Concord food pantry that serves 5,000 people a month, was forced to close its doors this week after it ran out of food to give away. Sara Loquin, assistant program manager for the five-year-old pantry, said the hope is to get sufficient...
ORLANDO, Fla. and BRNO, Czech Republic, Sept. 22 /PRNewswire/ -- AVG Technologies is pleased to announce that Siobhan MacDermott has joined the company in position of the Head of Global Investor Relations and Corporate Communications at AVG. Prior to this role, she was the vice president of global corporate...
Emergency Preparedness dialogue to help answer question: How Prepared is our Nation? NEW YORK -- GlobalOptions Group, Inc. (NASDAQ: GLOI), a leading provider of domestic and international risk management services, today announced that James Lee Witt, Chief Executive Officer CEO of James Lee Witt Associates, its Crisis Management...
ERMS Corporation, a leading provider of emergency notification and crisis management services, today announced a new partnership with TAMP Systems, experts in business continuity planning. TAMP Systems has entered into an agreement to offer the 'ERMS Advantage' emergency management service to its customers. This agreement helps round out...
HOUSTON -- INX Inc., (NASDAQ:INXI) announced today that it has been selected to design and deploy a Cisco unified communications solution for Springboard Non-Profit Consumer Credit Management's national call center. As the consumer credit crisis deepens, Springboard has seen large increases in demand and call...
NEW YORK, July 7 /PRNewswire/ -- Hill & Knowlton today announced the appointment of Michael Kehs to General Manager, of the Washington DC office and US head of Public Affairs. (Photo: http://www.newscom.com/cgi-bin/prnh/20080707/NYM059 ) Prior to joining the firm, Kehs worked with...
PASADENA, Calif. -- Indymac today issued the following letter to its stakeholders: Dear Indymac Stakeholders: In this very difficult and challenging environment, any of the actions that we take to keep Indymac safe and sound unfortunately have negative consequences to some important constituency....
SAN DIEGO -- Community Catalysts of California, a non-profit organization serving individuals with developmental and other disabilities, today announced that it has successfully launched a new program: Community Catalysts Veterans Transitional Services CCVTS. CCVTS is designed to help combat-wounded service members and veterans find affordable...
HOUSTON -- Pixel Creative Group, with more than 30 years of design, marketing and advertising experience, has recently expanded its capabilities to include public relations, crisis planning and management, and marketing and communications services through its association with Lentini Creative Communications. Pixel Creative Group evolved...
Housebuilders ploughed on with their growth plans at the top of the market and now they're paying the price, finds Mark Leftly Once again, Tony Pidgley, the Barnardo's boy turned multimillionaire residential builder, is set to make a killing out of a property...