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- the use of professional skills for identifying and achieving organizational objectives through the deployment of appropriate resources. Management involves identifying what needs to be done, and organizing and supporting others...
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- The Organizational Implications Of Offshore Outsourcing
- From the executive summary: ‘The changes associated with IT offshore outsourcing and global service delivery are potent, far-reaching, and irreversible. They will seep into Information Systems IS organizations at different paces and in different ways, and they will alter how IS organizations do business, and how IS professionals define themselves....
- White papers 2003-10-24
- Offshore Outsourcing - Part 2: Implementation
- This article provides a comprehensive report focusing on sourcing strategies and the state of the offshore outsourcing industry. The report gets into the details of getting ready, understanding the legal issues, and managing offshore outsourcing. There are numerous ways to classify the risks of off shoring. This report lists several....
- White papers 2003-07-14
- Outsourcing to the Philippines: Metro Manila and Beyond
- Globalization has enabled the seamless delivery of Information Technology IT and Business Process BP services across borders, through time zones, and over oceans. It has transformed the world into more of a global village than it has ever been. This increasing demand for ITO and BPO services has opened opportunities...
- White papers 2005-10-01
- Learning Paths to Offshore Outsourcing - From Cost Reduction to Knowledge Seeking
- A corporation's offshore outsourcing may be seen as the result of a discrete, strategic decision taken in response to an increasing pressure from worldwide competition. However, empirical evidence of a representative cross-sector sample of international Danish firms indicates that offshore sourcing in low-cost countries is best described as a learning-by-doing...
- White papers 2005-11-09
- Offshore Outsourcing: The Politics - Back Lash
- As a growing number of IT jobs move overseas, some CIOs and economists prophesy a political storm against offshore outsourcing. A CIO at a famous Fortune 100 manufacturer has a recurring nightmare: As he continues to lay off American IT workers and move their jobs offshore to places such as...
- White papers 2003-09-01
- Project Management Capabilities
- This paper examines the impact of project management capabilities on the effectiveness of offshore outsourcing of application development activities. Offshore outsourcing is an important trend in business environment and it is important for us to better understand what capabilities are required for a company to execute an offshore outsourcing arrangement....
- White papers 2005-12-22
- Offshore Outsourcing: Contracting Out IT Services In A Global Marketplace
- Outsourcing has become a popular approach to cost savings and productivity improvements in state government. State IT organizations are in the best position to determine when and how to deploy offshore resources having dealt with this issue recently in support of Y2K remediation efforts. This paper helps states make the...
- White papers 2004-02-12
- Globalization And Offshore Outsourcing: A Tale Of Two Realities
- American corporations, large and small, have been, in recent years, contracting out many of their information technology IT development and IT "back-office" projects to overseas software companies, principally to countries like India, with its large pool of highly-skilled English-speaking technical manpower. While examining the emotional, social and the very real...
- White papers 2004-04-27
- Cross-Cultural Risk Factors In Offshore Outsourcing
- When companies decide on an offshore outsourcing strategy, select service providers and plan their onshore-offshore integration, due diligence and risk assessment is normal part of the process. Until recently however, systematic attention to the cross-cultural dimensions of risk assessment has been rare. With mergers and acquisitions, corporate culture compatibility and...
- White papers 2006-12-11
- Current Trends In Offshore Outsourcing
- The Internet is an ever evolving tool. It is vastly different from where it was five years ago. The frontiers of technology have been conquered and new horizons are being pursued; growth has been achieved and there are still different strategies being devised to deal with the trends in the...
- White papers 2009-01-01
- Failure Of Offshore Outsourcing
- Earlier several offshore projects failed for various reasons. But now all of them have learned from their mistakes to sharpen their skills in offshore vendor selection, project management, project execution and now succeeding in their offshore projects. This paper provides and explains some reasons you should know for offshore projects...
- White papers 2009-01-01
- Key Success Factors For Offshore Outsourcing To India
- Offshore outsourcing is seen now as one out of several sourcing options. It can be selected in alignment with the overall company Multi-Sourcing strategy. India, as one of the choices for offshoring, is constantly becoming more and more expensive. While it is not clear when stagnation can be expected, India...
- White papers 2009-01-01
- Tech Offshoring Is Exaggerated, But the Labor Shortage Is Real
- The fastest way to raise the hackles of most U.S. IT professionals is to mention offshore outsourcing. Among them, there is a common perception that U.S. corporations are cutting IT budgets by laying off lots of IT professionals and shipping their IT jobs overseas, and generally wrecking a lot of...
- Blog posts 2008-11-17
Additional Resources
- Risk Mitigation Strategies for Offshore Outsourcing
- As long as outsourcing continues to offer business advantages, companies will continue to rely upon it as part of their overall business strategy. While outsourcing can be accompanied by significant risks, as outlined herein, there are also risk management techniques than can help to increase the likelihood that an outsourcing...
- White papers 2005-07-01
- Why Offshore Outsourcing To India?
- India has emerged as a major outsourcing hub for software development worldwide. The business is growing at a healthy pace of 30%. Offshore outsourcing to India is one of the most popular management practices today. Though it is generally spurred by the cost reduction factor, this is just one of...
- White papers 2009-01-01
- Managing the Risks of Outsourcing: A Survey of Current Practices and Their Effectiveness
- Outsourcing generally and offshore outsourcing in particular, continues to be a key part of many companies' supply and cost management strategy. The strategy has proven to be effective but brings with it significant risks that must be recognized and managed. In outsourcing, a company is relying on someone else to...
- White papers 2004-08-13
- Is Outsourcing on the Wane?
- Yesterday on InformationWeek's CIOs Uncensored blog, John Soat mused about the fate of outsourcing. 10 years after the practice exploded onto the business world, is sending work overseas growing more or less viable? Arguing for the continued viability of outsourcing is a recent InformationWeek article entitled "The...
- Blog posts 2007-11-14
- 7 Assurance Essentials to Manage Offshore Business Process Outsourcing
- Companies attempting to take advantage of BPO opportunities face new challenges of managing a myriad of unfamiliar vendors, processes, and relationships. Mismanaging can turn an opportunity into a management nightmare, or outright failure. Maximizing the investment made in offshore outsourcing by implementing processes for the ongoing management of these relationships...
- White papers 2005-02-24
- International Outsourcing Of IT-Enabled Business Processes: A Conceptual Framework
- Information Technology IT outsourcing involves procurement of IT tools and IT services from outside agencies. IT outsourcing areas include information processing services, facilities management, and systems integration. Offshore outsourcing involves procurement of services or goods from an outside agency that is outside the national borders of the host country. In...
- Presentations 2003-01-01
- From Application Outsourcing To Infrastructure Management
- Offshore Outsourcing is an increasing IS/IT (Information System/Information Technology) strategy that relies on third party Service Providers typically located in developing, low wage countries. The scale and scope is extending from traditional application development activities to embrace infrastructure management. It poses additional risks on both Service Recipients and Providers, which...
- White papers 2005-04-01
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