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- Management
- the use of professional skills for identifying and achieving organizational objectives through the deployment of appropriate resources. Management involves identifying what needs to be done, and organizing and supporting others...
- Management definition on BNET »
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- Leaders Growing Leaders: Preparing the Next Generation of Public Service Executives
- Today, how to grow the next generation of public service leaders may be the single most critical responsibility of senior public service leaders today. It is also among the most uneven efforts carried out by federal agencies and perhaps least understood of all leadership capabilities. This study seeks to help...
- White papers 2002-11-01
- Risk Management in New Models of Collaboration
- Collaboration within government or between the public and private sectors for the delivery of public services involves partners from different organizations pursuing different, sometimes conflicting, objectives. The participating organizations are usually engaged in large-scale projects that address very visible problems, making significant use of new processes and technologies. All these...
- White papers 2004-04-30
- The Reality of Innovation in Government
- This paper is a theoretical study of the relationship between the Canadian public service and innovation. Empirically, this paper focuses on specific initiatives undertaken by the federal government, including Government-On-Line and staff recruitment strategies, to analyze the extent to which innovation has permeated the public service. However, the bulk of...
- White papers 2002-01-25
- Turnbull's Fatal Flaw
- One of the great benefits of living in a democracy like Australia is that you can see and read about the actions of political leaders and learn from their mistakes. We have just seen Malcolm Turnbull, the leader of the Opposition, because a fatal flaw in his personality, shoot...
- Blog posts 2009-08-18
Additional Resources
- Ageing and the public service; human resource challenges
- Ageing and the public service; human resource challenges. Arnould, Emmanuelle. OECD 2007 259 pages $65.00 Paperback HQ1061 This publication of the Organization for Economic Co-operation and Development OECD, a forum for democratic governments to address the challenges of globalization, examines the pressures...
- Research articles 2008-02-01
- U.S. Copyright Office to Use Siebel Public Sector to Streamline Case Management, Enhance Public Service.
- SAN MATEO, CALIFORNIA, Mar 10, 2004 CCNMatthews via COMTEX Copyright Office Will Replace Paper-Based Case Management Systems with Siebel CRM Implementation Siebel Systems, Inc. (Nasdaq:SEBL), a leading provider of business applications software, today announced that the U.S. Copyright Office is utilizing...
- Research articles 2004-03-10
- Public Service Enterprise Group Q4 2005 Earnings Conference Call Transcript (PEG)
- Earnings Call Excerpt Public Service Enterprise Group PEG Q4 2005 Earnings Conference Call February 2nd 2006, 11:00 AM. Executives: Sue Carson, Director of Investor Relations Thomas. O’Flynn, Chief Financial Officer Analysts: Ashar Khan, SAC Capital Paul Fremont, Jefferies Stephen...
- Earnings calls 2006-02-09
- ADB backing reforms to overhaul public sector management and service delivery in Punjab, Pakistan.
- M2 PRESSWIRE-4 December 2003-ASIAN DEVELOPMENT BANK: ADB backing reforms to overhaul public sector management and service delivery in Punjab, PakistanC1994-2003 M2 COMMUNICATIONS LTD RDATE:12042003 MANILA, PHILIPPINES -- The Asian Development Bank ADB is assisting the Government of Punjab, Pakistan, with reforms...
- Research articles 2003-12-04
- Making Sense of the New Millennium: Religious Awakening and the Reform of Public Management.(4 books on globalization policy) (book review)
- Robert W. Fogel, The Fourth Great Awakening & The Future of Egalitarianism. The University of Chicago Press, 2000. Van R. Johnston, ed. Entrepeneurial Management and Public Policy. Nova Science Publishers, 2000. Donald F. Kettl, The Global Public Management Revolution. Brookings...
- Research articles 2002-03-22
- IBM Debuts Public Service Platform
- A combination of software and services specifically designed to meet the unique challenges of government, the IBM Government Industry Framework utilizes elements of IBM?s entire software portfolio including WebSphere, Rational, Tivoli, Lotus and Information Management products while leveraging the full range of IBM server and storage products.IBM debuted a new...
- News items 2009-10-30
- Managing Diversity in the Public Service: One of Africa's Least Tackled Issues: (Lessons From South Africa's Experience)
- Most African countries have been rather shy about addressing the issue of managing diversity in general; and ethnic diversity in the Public Service in particular. This has mostly added fuel to interethnic conflict and fighting over positions and resources in the Public Service and body politic. The position this paper...
- White papers 2002-03-23
- Intergraph signs contract with Central Illinois Public Service, improves customer service
- HUNTSVILLE, Ala.--BUSINESS WIRE--Jan. 3, 1995--Intergraph Corp. announced today that its Solutions Engineering Division has signed a contract with Central Illinois Public Service CIPS to design and build an integrated automated mapping/facilities management/geographic information system (AM/FM/GIS) and outage management and electric restoration system for the Springfield, Ill.- based utility.
- Research articles 1995-01-03
- Producteev: Task Management Becomes Social
- Producteev is a very well-designed online task management and collaboration service for individuals and small groups. Producteev started out as a task management system, but today, the company is adding a number of interesting collaboration features as well. If Producteev only offered yet anther task...
- News items 2009-09-02
- Human Resource Capability Survey of Public Service Departments as at 30 June 2003
- This paper presents staffing information (as at 30 June 2003) provided to the State Services Commission by Public Service departments. The information comes from the Human Resource Capability HRC survey, which gathers anonymous unit-record data on employees1 in Public Service departments. The survey includes a wide range of information relevant...
- White papers 2003-12-09
- Performance Management For Public Personnel: Multi-Analysis Approach Toward Personnel
- The most important characteristic of public personnel is to provide public service. A government agency is considered to be effective if the target mass is satisfied with the services. However, according to the modern understanding of government, agencies-the budgets of which are formed by the taxes paid by citizens-should seek...
- White papers 2007-12-01
- Center for Work and Income Streamlines Employment Services and Reduces Costs with IBM, Siebel Public Sector, and Ordina; Case Management System Enables 3,500 Agents to Deliver Efficient and Effective Service to 750,000 Citizens Annually
- ARMONK, N.Y. & SAN MATEO, Calif. -- IBM and Siebel Systems, Inc. (NASDAQ:SEBL) today announced that the Center for Work and Income CWI in the Netherlands is using IBM, Siebel Systems, and Ordina as the platform for its case management system. Last year, CWI replaced its outdated customer management system...
- Research articles 2005-11-29
- mySAP CRM Enables a Vision of World-Class Customer Service and Drives Excellence in Public Service
- The San Diego Unified Port District Port of San Diego is a special government entity formed in 1962 to manage San Diego Harbor and to administer the public lands along San Diego Bay. The Port of San Diego has strategic goals, of which two are to enhance organizational performance and...
- Case studies 2005-11-01
- The Human Resources Environmental Scan for the Public Service of Canada
- This Human Resources Environmental Scan for the Public Service of Canada is designed to help federal departments and agencies better understand their operating environment, and improve their human resources planning by facilitating the identification of their current and future human resources needs. Through a review of recent human-resources-related developments and...
- White papers 2005-09-01
- Electric Industry Leaders are Named Award Finalists for Unique Solutions to Management and Environmental Challenges
- Business Editors WASHINGTON--BUSINESS WIRE--March 26, 2002 Four electric companies have been nominated as finalists by the Edison Electric Institute EEI for the industry's highest honor -- the Edison Award -- for their unique solutions to management and environmental challenges. The companies are Central Vermont Public Service Corporation,...
- Research articles 2002-03-26
- Northern Indiana Public Service Co. Cuts Management Ranks.
- By Keith Benman, The Times, Munster, Ind. Knight Ridder/Tribune Business News Sep. 27--MERRILLVILLE, Ind.--A month after announcing the departure of four top executives at NiSource Inc., the company is cutting management jobs at Northern Indiana Public Service Co. and other subsidiaries....
- Research articles 2002-09-27
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